Cross Keys Village (CKV) is seeking a compassionate, collaborative, and dynamic healthcare leader to serve as our Director of Village Health Services. This key leadership role is responsible for overseeing the coordination and delivery of health related services for residents living throughout our community, ensuring their health, safety, independence, and overall well-being.
This position provides an opportunity to make a meaningful difference in the lives of older adults while leading a dedicated team committed to excellence in resident care and service.
Schedule
- Full-time, exempt position
- Monday – Friday, 7:30 a.m. to 4:00 p.m.
- Occasional evening, overnight, and weekend responsibilities as needed to support operational and emergency response needs
Who We Are
As Pennsylvania's largest nonprofit, single-site retirement community, Cross Keys Village is dedicated to enriching the lives of older adults by providing a vibrant lifestyle filled with purpose, connection, and quality care.
Our vision is to be a leader in innovation and service excellence for older adults. We achieve this through a compassionate team that is committed to supporting residents and one another every day.
Job Description
As the Director of Village Health Services, your scope of responsibilities will include but is not limited to:
- Overseeing and coordinating the delivery of care and services to villagers including formulating, interpreting and implementing policies and procedures related to the health and well-being of villagers.
- Facilitating communication among members of an interdisciplinary team to ensure villagers’ safety and well-being in accordance with admission and transfer protocols.
- Demonstrating highly-engaged and compassionate leadership. Working collaboratively with villagers, their physicians, POAs, family members, CKV-TBHC team members, CKV-TBHC Medical Directors and off-campus community resources.
- Serving as the primary CKV-TBHC contact with off-campus service providers. Identifying gaps in available services needed by villagers and providing leadership in developing or contracting for these services.
- In collaboration with the Residential Living Administrator, develops opportunities for partnerships and additional services for villagers and the CKV-TBHC community.
- Managing 24/7 emergency health response protocols in collaboration with CKV-TBHC leadership to ensure appropriate clinical coverage.
- Collaborating with dining services and transportation teams for the provision of services to villagers as needed.
- Ensuring efficient and appropriate use of electronic medical record programs and devices by residential health team and compliance with HIPAA and cybersecurity protocols.
- Consulting with CKV-TBHC Infection Prevention Nurse and Director of Housekeeping & Laundry regarding best practices for infection control.
- Coordinating on-site vaccination clinics and communicates participation data to appropriate leadership.
- Assuring billing is submitted in a timely manner for billable services provided to villagers by Village Health Services team members.
- Overseeing risk management, infection reporting and incident reporting protocols for residential living.
- Guiding the process for regular periodic review of villagers with health concerns to assess their status, safety and well-being. Leading review of data collected and development of programs and interventions to meet identified needs. .
- Assuring that resident’s rights are protected in compliance with CKV-TBHC policies and procedures. Overseeing process for required documentation and record keeping among direct reports. Preparing and delivering oral and written reports for campus-wide Quality Assurance Performance Improvement (QAPI) program and other programs as needed.
- Supervises, hires, evaluates, motivates, coaches and disciplines Village Health Services team members in compliance with Human Resource policies.
- Promoting teamwork and implementing strategies to achieve department and community goals.
- Identifying and coordinating training programs designed to improve skills of team members to improve the quality of service to those served.
Education and Experience
- Must have a bachelor’s degree in social work, case management, nursing, or a related healthcare field; licensed nursing credentials preferred.
- Minimum of three years of professional clinical experience with demonstrated increasing level of responsibility required.
- CPR certification is required.
- Must possess a valid driver’s license and acceptable driving record.
Why Join Cross Keys Village?
At Cross Keys Village, you'll become part of a mission-driven organization that values teamwork, compassion, excellence, and innovation. We offer:
- A collaborative and supportive work environment
- Opportunities for leadership growth and professional development
- Comprehensive training and continuing education
- Access to campus amenities, dining venues, and community events
- The opportunity to positively impact the lives of older adults every day
Apply Today
If you are a passionate healthcare leader who thrives in a collaborative environment and is committed to supporting the health, safety, and well-being of older adults, we invite you to apply for the Director of Village Health Services position at Cross Keys Village.
