Top 1219 Customer experience leader Jobs in Gilbert, Az

Retail Loss Prevention Lead - HIRING EVENT
House of Sport —Gilbert, AZ
- Full-time
- Background check
- Customer service
- Mid-level
12d
Retail Sales Lead (All Positions) - HIRING EVENT
House of Sport —Gilbert, AZ
- Weekends as needed
- Merchandising
- Mid-level
- Teaching
12d
Customer Experience Team Lead
Whatnot —Phoenix, AZ
- $90,000 - $100,000 a year
- Full-time
- Remote
- 5 years
- SQL
- Supervising experience
- Paid parental leave
- Health insurance
(USA) Personal Shopper Lead - Sam's
Sam's Club —Chandler, AZ
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Outlet Store Leader
RH —Chandler, AZ
- $90,000 - $105,000 a year
- Full-time
- Inventory management
- Ability to lift 50 pounds
- Senior level
Quick Apply
Patient Access Lead
Optum —Chandler, AZ
- $20 - $36 an hour
- Full-time
- 18 years or older
- Basic math
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
23h
(USA) Produce Lead
Sam's Club —Gilbert, AZ
- $22 - $30 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Team Leader
Jenis Splendid Ice Creams LLC. —Gilbert, AZ
- $15.70 - $28.65 an hour
- Part-time
- Serving
- Quick service & fast food restaurant
- Entry level
Quick Apply
Guest Experience Lead (GEL)
McDonald’s —Gilbert, AZ
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Lead Sales
Tillys —Chandler, AZ
- Overtime
- Mid-level
- Leadership
- Teaching
- Employee discount
Lead Supervisor I
Coach —Gilbert, AZ
- $16.00 - $24.75 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Mentoring
- Commuter assistance
- Paid parental leave
6d
087 - AJ's Fine Foods Customer Service Team Lead - 56th Street & Ray
Bashas' Supermarkets —Chandler, AZ
- Part-time
- 18 years or older
- Merchandising
- Ability to lift 50 pounds
- Store discount
- Health insurance
Aerie - Merchandising Team Leader
American Eagle Outfitters —Gilbert, AZ
- Full-time
- Merchandising
- Mid-level
- Opportunities for advancement
Operations Leader
Petco —Gilbert, AZ
- Weekends as needed
- Merchandising
- Mid-level
- Supervising experience
- Health insurance
- 401(k)
Lead Client Coordinator
Elase Nationwide —Gilbert, AZ
- Weekends as needed
- Medical office experience
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Lead Supervisor I- Chandler Fashion Center
Coach —Chandler, AZ
- $16.00 - $24.75 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Mentoring
- Commuter assistance
- Paid parental leave
Children’s Enrichment Instructor (Family Activity Leader)
Romp n' Roll Gilbert —Gilbert, AZ
- $17 - $19 an hour
- Part-time
- Experience working with children
- Children
- US work authorization
- Paid training
- Employee discount
Quick Apply
GROCERY/DEPT LEADER
Fry's Food Stores —Gilbert, AZ
- Full-time
- Experience working with individuals with disabilities
- Merchandising
- Adults
Customer Experience Lead - Full Time
Burlington —Chandler, AZ
- $16.15 an hour
- Part-time
- Merchandising
- Mid-level
- Retail management
- Paid holidays
- Health insurance
2d
e-COMMERCE/DEPARTMENT LEAD
Fry's Food Stores —Chandler, AZ
- Part-time
- Management
- Experience working with individuals with disabilities
- Computer literacy
1d

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Retail Loss Prevention Lead - HIRING EVENT

House of Sport -
Gilbert, AZ

Apply Now

Job Details

Full-time
12 days ago

Qualifications

Crisis prevention
Employee onboarding
Crime prevention
Incident reporting compliance
Retail store loss prevention experience
Employee misconduct investigations
Confidential information handling
Serving clients
Incident management
Customer service
Incident report management
Coaching
De-escalation techniques
Conflict de-escalation
Mid-level
Inclusive leadership practices
Team development
Retail compliance procedures
Decision making
Team training
Customer engagement
New hire orientation
Retail security monitoring
Safety management experience within retail industry
Standard operating procedures (SOPs)
Physical security incident reporting
Team building

Full Job Description

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. LP Lead will also act in compliance with the Company policy “Engaging Law Enforcement” when all attempts at service do not deter theft. Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution. LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.

Internal and External Theft Deterrence and Awareness

Monitors customer and teammate traffic in the store for potential theft activity while following Company standards of dress code, addressing concerning behaviors typically attributed to shoplifting activity or internal theft.
Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity. Follows-up with local authorities for after the fact external case resolution and prosecution.
Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
Requires 100% ability to walk sales floor, stockrooms and office areas during duration of shift.
Ability to deescalate incidents involving confrontation by Athletes exhibiting concerning behavior.

Management of Loss Prevention Programs

Support, promote and actively demonstrate company values related to customer engagement.
Provide ad hoc support for the general needs of the business as necessary.
Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates.
May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow.
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

TEAMMATE TRAITS:

Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:

Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented
Engagement Driver
Talent Developer
Effective Team Building Skills
Plans & Aligns

QUALIFICATIONS:

1- 3 years of prior LP or educational experience in Loss Prevention preferred

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.

Apply Now

Refine Your Search

customer experience leader jobs in gilbert, az

Retail Loss Prevention Lead - HIRING EVENT

Retail Sales Lead (All Positions) - HIRING EVENT

Customer Experience Team Lead

(USA) Personal Shopper Lead - Sam's

Outlet Store Leader

Patient Access Lead

(USA) Produce Lead

Team Leader

Guest Experience Lead (GEL)

Lead Sales

Lead Supervisor I

087 - AJ's Fine Foods Customer Service Team Lead - 56th Street & Ray

Aerie - Merchandising Team Leader

Operations Leader

Lead Client Coordinator

Lead Supervisor I- Chandler Fashion Center

Children’s Enrichment Instructor (Family Activity Leader)

GROCERY/DEPT LEADER

Customer Experience Lead - Full Time

e-COMMERCE/DEPARTMENT LEAD

I want to receive the latest job alert for customer experience leader in gilbert, az

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