Top 296 Customer relations representative Jobs in Gilbert, Az

Universal Service Representative I
America First Credit Union —Mesa, AZ
- Full-time
- Word processing
- Basic math
- Mid-level
- Health savings account
8d
Marketing/Communications Specialist II
City of Mesa, AZ —Mesa, AZ
- $79,774.66 - $107,644.37 a year
- Full-time
- Spanish
- Marketing
- English
2d
Customer Relations Representative - State Farm Agent Team Member
Tol Graves - State Farm Agent —Mesa, AZ
- $60,000 - $85,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Matt Watson - State Farm Agent —Mesa, AZ
- $20 an hour
- Part-time
- Hybrid work
- Communication skills
- Marketing
- Entry level
- Health insurance
- 401(k)
Quick Apply
Account Representative - State Farm Agent Team Member
Joseph Lau - State Farm Agent —Chandler, AZ
- $75,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Service Representative - Payroll Voice Support
Paychex —Tempe, AZ
- $14.71 - $27.32 an hour
- Full-time
- Bachelor's degree
- Entry level
- Paid holidays
- Health insurance
3d
Customer Relations Representative - State Farm Agent Team Member
Adam Gettys - State Farm Agent —Chandler, AZ
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Marketing Coordinator
Risewell Homes —Scottsdale, AZ
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- US work authorization
- 1 year
- Paid jury duty
- AD&D insurance
Quick Apply
Customer Service Representative 4
State of Arizona —Apache Junction, AZ
- $40,207.02 a year
- Full-time
- Google Workspace
- Writing skills
- Data analysis skills
- Paid parental leave
- Paid holidays
4d
Front Desk Agent
MCR Hotels —Chandler, AZ
- $17 - $20 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
PPAP Assistant
State Seal Company —Chandler, AZ
- $22 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Research
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Supervisor
Haynes Mechanical Systems —Phoenix, AZ
- $95,000 - $115,000 a year
- Full-time
- Clean driving record
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid holidays
- Relocation assistance
Quick Apply
Regional Director
Ledgestone Hospitality —Gilbert, AZ
- From $85,000 a year
- Full-time
- Hybrid work
- Hospitality
- Bar
- 5 years
- 401(k)
Quick Apply
12d
Event Marketing Representative
Innovate Cybersecurity, Inc. —Tempe, AZ
- $18 an hour
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Gym membership
Quick Apply
1d
Program Supervisor
Sevita —Phoenix, AZ
- Overtime
- 18 years or older
- Spanish
- Computer literacy
- Flexible schedule
5d
Catering Delivery Driver (3209)
Qdoba —Scottsdale, AZ
- $17 - $19 an hour
- Part-time
- 18 years or older
- Fast casual restaurant
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Quick Apply
1d
Customer Relations Representative - State Farm Agent Team Member
Vandy Ford - State Farm Agent —Gilbert, AZ
- $60,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Manager, Entertainment and Sports Relations
Make-A-Wish America —Phoenix, AZ
- $61,916 - $68,000 a year
- Weekends as needed
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Paid holidays
Customer Relations Representative - State Farm Agent Team Member
Sharon Layman - State Farm Agent —Tempe, AZ
- $60,000 - $80,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- 401(k)
Quick Apply
Account Representative - State Farm Agent Team Member
Matt Watson - State Farm Agent —Mesa, AZ
- $39,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- 401(k)
Quick Apply

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Universal Service Representative I

America First Credit Union -
Mesa, AZ

Apply Now

Job Details

Full-time
8 days ago

Benefits

Health savings account

Qualifications

Underwriting guidelines adherence
Underwriting
High school diploma or GED
Financial record maintenance
Certified Notary Public
Clerical experience
Bookkeeping

Full Job Description

Schedule: Mon – Sat Flex Overview:

The Universal Service Representative I employee acts as a Service Representative and enthusiastically cross-sell Credit Union services. Establishes and builds member relationships by identifying members’ needs and educating them with specific products and/or services. Responsible for performing a broad variety of customer services including opening new savings, share draft, and basic credit applications. Interviews, counsels, and advises members regarding basic loan products, deposits, and any other products/services, including investment referrals, insurance products, and mechanical repair coverage. Presents loan requests to underwriters for approval as per loan procedures.

Responsible for helping members via all channels such as phone, text, e-mail, and assisting members with video solutions, and self-serve channels to determine additional financial opportunities with the credit union in a prompt and courteous manner. Actively promotes and cross sells Electronic Services to members and serves as an electronic services expert in the branch.

Responsible for providing secretarial and clerical support for all loan processing activities. Prepares closing documents and miscellaneous paperwork necessary for booking and funding of new loan business each month. Provides general typing and clerical support for underwriting, including credit investigations and document preparation. Tracks and obtains proof of insurance as required on member loans. Maintains departmental records and files and types routine reports and records.

Ability to attain expected baselines in sales and service to support branch goals. Support marketing and lending initiatives such MRM outbound calling by proactively soliciting additional business for the Credit Union and identifying and selling AFCU products and services. Onboards new members by conducting outbound two week and two-month calls. Assists or refers members as necessary.

Responsibilities:

Assumes responsibility for the effective development of Member relations through sales and service.
- Maintains relationships with members in the branch as well as outbound calling to onboard new members at 2 weeks and at 2 months.
- Maximizes the penetration of Credit Union products and services to meet/exceed established sales goals and baselines. Has a knowledge of the Preferred Way of Selling.
- Responsible for handling member interactions via all channels while using effective sales techniques. Assesses members' current financial needs by using effective relationship building and consultative sales techniques.
- Makes appropriate recommendations for loan, deposits, and other products and services.
- Highly motivated and self-driven. Sales and goal oriented.
- Demonstrate professional sales and negotiation skills to achieve individual and branch goals
- Resolves members problems and concerns related to consumer loan products and services, and account issues.
Acts as a senior service representative and processes teller transactions.
- Identify additional cross-sell opportunities, such as checking accounts, certificate accounts, core deposit accounts, and other AFCU products and services.
- Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
- Represents the Credit Union in a courteous and professional manner.
- Receives share deposits and loan payments. Computes interest.
- Processes cash advances, traveler's checks, cashier's checks, and money orders.
- Disburses cash or check share withdrawals.
- Processes transfers, post CD and all types of IRA's.
- Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
- Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
- Processes "bank by mail" transactions.
- Provides override function for other tellers.
Evaluates basic loan applications and credit criteria and determines the appropriate sale so the member and credit union both benefits.
- Actively and professionally cross-sells Credit Union product and services. Sells Debt Protection, GAP, mechanical repair coverage, and members financial solutions. Expectation is to meet monthly Credit Union sales Standards including promotions and campaigns.
- Interviews, takes applications, and processes preliminary documentation on loan requests. Conducts personal/web and telephone interviews and discusses loan alternatives, credit criteria, interest rates, and loan documentation with the member.
- Determines value of collateral. Verifies car insurance coverage. Notifies application of loan decisions. Requests additional information if required. Presents loan requests to underwriters for approval as per loan procedures.
- Processes loans including ordering of credit reports, title searches and closing.
- Assists in servicing and maintaining all aspects of loans but not limited to payoff, refinances, payment agreements and amendments to original loan contracts.
- Assumes responsibility for processing and securing liens on collateralized loans and prompt follow-up on titles still pending
- Ensures that lending operations are conducted in accordance with established Credit Union policies and are legally compliant.
- Ensures that loan requests are properly prepared and documented and that approved loans are promptly disbursed.
- Resolves any rejects concerning loans and membership accounts in a timely manner.
Acts as a branch expert for electronic services.
- Actively cross sells AFCU electronic services such as mobile banking, online banking, card guard, bill pay, mobile deposit and others.
- Has a knowledge of AFCU electronic services and serves as an expert for members as well as assists members with problem resolutions for electronic services.
- Assists members with account lock outs or other online account problems.
Acts as a branch account specialist for New Accounts.
- Assists Members with new account openings and closing of member accounts.
- Assists with some Business accounts, IRA accounts, Court ordered accounts, and HSA account applications.
- Directs members to appropriate contacts to assist with more advanced and specialized accounts when appropriate.
Performs Notary Public duties if eligible and in accordance with State Laws.

#IND21

Qualifications:

Training/Education/Certification:

High school graduate or equivalent.

Required Knowledge:

Thorough knowledge of member services, accounts, loans, and products provided.
Understanding of new account bookkeeping procedures.
Understanding of loan processing functions.
Knowledge of related requirements, procedures, and underwriting criteria.
Some accounting familiarity.

Experience Required:

Two years of varied office experience.
Perform Notary Services

Skills/Abilities:

Excellent communications and public relations skills.
Strong typing abilities (60 wpm with acceptable accuracy & neatness).
Solid math and bookkeeping abilities.
Able to operate calculator, word processor, and related computer applications.
Well organized.
Professional appearance, dress, and attitude.

If this describes you, apply now to get the ball rolling! If it reminds you of someone you know that is also looking for work, tell them about us and this opportunity! Either way, thanks for considering us as your future employer, we look forward to hearing from you.

Apply Now

Refine Your Search

customer relations representative jobs in gilbert, az

Universal Service Representative I

Marketing/Communications Specialist II

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Service Representative - Payroll Voice Support

Customer Relations Representative - State Farm Agent Team Member

Marketing Coordinator

Customer Service Representative 4

Front Desk Agent

PPAP Assistant

HVAC Service Supervisor

Regional Director

Event Marketing Representative

Program Supervisor

Catering Delivery Driver (3209)

Customer Relations Representative - State Farm Agent Team Member

Manager, Entertainment and Sports Relations

Customer Relations Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

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