Top 169 Information technology specialist Jobs in Gilbert, Az

IT Services Specialist I
Iridium Satellite, LLC —Tempe, AZ
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid parental leave
- Paid holidays
Technical Support Specialist I
Iridium Satellite, LLC —Tempe, AZ
- $55,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- Associate's degree
- Paid parental leave
- Paid holidays
Technology Specialist
Healthcare IT Solutions —Mesa, AZ
- Part-time
- Hybrid work
- Google Workspace
- HIPAA
- Research
- Work from home
- Flexible schedule
Quick Apply
Help Desk Specialist-HHK-Sacaton
Gila River Health Care —Sacaton, AZ
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
Remote IT Operations Specialist
LedgerGurus —Phoenix, AZ
- $25 - $30 an hour
- Part-time
- Remote
- Continuous improvement
- Communication skills
- Entry level
- Paid time off
- Work from home
Quick Apply
14d
Airport Endpoint Systems Technician (User Technology Specialist) - Aviation Department
City of Phoenix —Phoenix, AZ
- $31.68 - $49.15 an hour
- Weekends as needed
- Clean driving record
- Salesforce
- Mid-level
- Commuter assistance
- Paid parental leave
8d
IT Support Specialist II
Virgin Galactic —Phoenix, AZ
- $58,240 - $80,600 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Desktop Support Specialist - Level II
Gothic Landscape, Inc. —Tempe, AZ
- $30 - $32 an hour
- Weekends as needed
- Computer science
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist
Kinective —Gilbert, AZ
- $50,000 - $62,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist II
DriveTime Sales and Finance Company, LLC —Tempe, AZ
- Weekends as needed
- Microsoft Outlook
- 5 years
- Pass drug screening
- Wellness program
- Disability insurance
Quick Apply
7d
Product Support Specialist
Inflection HR —Gilbert, AZ
- $22 - $35 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Associate Technical Support Specialist
Milestone Technologies, Inc. —Phoenix, AZ
- Windows
- Communication skills
- Entry level
12d
IT Hardware Specialist
FlexTG —Mesa, AZ
- Azure
- Computer Science
- High school diploma or GED
Quick Apply
Information Technology Specialist I
Arizona Center for Cancer Care —Scottsdale, AZ
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
IT Support Specialist - Mesa 2
XNRGY Climate Systems —Mesa, AZ
- Full-time
- Azure
- 5 years
- Office
- Health insurance
- Dental insurance
1d
IT Support Specialist - 2nd Shift - Mesa 1
XNRGY Climate Systems —Mesa, AZ
- Full-time
- Azure
- 5 years
- Office
- Health insurance
- Dental insurance
1d
IT Support Specialist- Tier 2
Envita Medical Centers LLC —Scottsdale, AZ
- Full-time
- Background check
- Pass drug screening
- Research
- Dental insurance
- 401(k)
Quick Apply
8d
IT Services Specialist
Fox Restaurant Concepts —Phoenix, AZ
- Weekends as needed
- Mid-level
- Office
- Travel
- Health insurance
- Dental insurance
Clinical Applications Specialist
Gila River Health Care —Sacaton, AZ
- Full-time
- Nursing
- RN License
- Mid-level
14d
IT Specialist II
Meriton —Phoenix, AZ
- Full-time
- Azure
- System design
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply

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IT Services Specialist I

Iridium Satellite, LLC -
Tempe, AZ

Apply Now

Job Details

Full-time
$55,000 - $70,000 a year

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance

Qualifications

IT service management
In-person customer service
Employee relationship building
Communication platforms
IPv6
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Microsoft Teams
Productivity software
VPN management
Desktop administration
Operating system installation

Full Job Description

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We’re Looking For:

Are you an ambitious and customer-focused IT Support professional looking for an amazing company to call home? Our IT Services Specialist I is just what you’re looking for! As the IT Services Specialist, you will support end user requests and issues, providing troubleshooting and remediation support for the Iridium IT Service Desk. This position will work in cooperation with System Administrators, Network Engineering, and Technical Operation teams to provide secure LAN and WAN connectivity for systems and end users. This is a small but mighty team dedicated to providing amazing service to the entire organization so if you’ve got a collaborative spirit and team player mentality, this role is a great fit for you!

What You’ll Do:

Work collaboratively with your team to administer, support, and maintain desktops, laptops, mobile devices, peripherals, and all associated operating systems and applications for all users in a multi-site corporate environment
Perform employee onboarding IT functions for new employees and contractors including setting up user accounts and computer logins, establishing email addresses, phone system logins/pin numbers, and distributing computer, cell phone and other equipment
Perform employee offboarding IT functions, including the collection of equipment and deprovisioning of computer/security access
Maintain company asset management within the Configuration Management Database (CMDB)
Responsible for accurately recording detailed closure cause codes on incidents to assist with determining Service Desk trends
Maintain appropriate tools (Service Now, Active Directory, and SCCM) to assist in the execution of duties
Participate in creating, updating, validating, and maintaining appropriate and current Service Desk documentation, such as internal and user facing knowledge articles
Continually learn and improve skill sets through use of varies learning platforms such as Pluralsight, SNOW knowledgebase, etc.
Pursue additional training opportunities in order to maintain the skills necessary to execute duties

What You’ll Need to Succeed:

Associate’s degree in Computer Science or equivalent experience
0-2 years’ experience in a technical desktop support role providing in person and remote customer service
Experience working in a Windows desktop OS environment
Experience supporting end users in an Office 365 environment
Exceptional customer service skills
Knowledge of ITIL best practices required; have or obtain ITIL v3 or ITIL 4 Foundation certification within 12 months of hire
Strong communication skills, with the ability to clearly present to others
Have confidence and be able to easily build meaningful relationships with your manager and members of your team
Must be able to prioritize your tasks, be self-aware enough to identify and correct your mistakes, and not be afraid to ask for help when needed
Ability to work on a geographically diverse team and in a remote capacity
Ability to multitask and complete projects in a team environment
Ability to to manage and maintain Windows Desktop operating systems within an enterprise environment
Ability to install and configure Windows 10 within an enterprise environment
Technical knowledge of MS Office Suite with the ability to provide support for MS office issues as well as issues within Teams, ShoreTel Communicator, OneDrive, etc.
General computer networking knowledge and understanding of core concepts in alignment with CompTIA and Network+ fundamentals, knowledge of Cisco networking, IPv4 and IPv6
Experience in configuring and troubleshooting issues with VPN connections
Ability to work varied shifts and off hours to support upgrades

Things That Would be Great if You Brought to the Table:

One or more of the following industry certifications is highly desired:
- Help Desk Institute (HDI)
- CompTIA A+
- CompTIA Network+
- CompTIA Security+

We’ll also need you to:

Be on call
Be able to lift up to 40 lbs and crawl under desks
US Citizenship required

Work Environment:

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium’s Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth.

Additional Information

This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.

Base Pay Range: $55,000 - $70,000 USD

Actual compensation will be determined based on a variety of factors and this range represents an estimate of compensation at the time of posting. Base salary is only one part of our compensation package for this role. You may also be eligible for company stock and annual bonus. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid time off and paid holidays; paid parental leave; and other discounts and perks.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Apply Now

Refine Your Search

information technology specialist jobs in gilbert, az

IT Services Specialist I

Technical Support Specialist I

Technology Specialist

Help Desk Specialist-HHK-Sacaton

Remote IT Operations Specialist

Airport Endpoint Systems Technician (User Technology Specialist) - Aviation Department

IT Support Specialist II

Desktop Support Specialist - Level II

IT Support Specialist

IT Support Specialist II

Product Support Specialist

Associate Technical Support Specialist

IT Hardware Specialist

Information Technology Specialist I

IT Support Specialist - Mesa 2

IT Support Specialist - 2nd Shift - Mesa 1

IT Support Specialist- Tier 2

IT Services Specialist

Clinical Applications Specialist

IT Specialist II

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