Top 141 Merchant Jobs in Gilbert, Az

Customer Experience Agent, Seller
Whatnot —Phoenix, AZ
- $28.85 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health insurance
Manager, Customer Insights-Onsite- Phoenix
SymphonyAI —Phoenix, AZ
- $100,000 - $125,000 a year
- Full-time
- Merchandising
- SQL
- Bachelor's degree
Senior Associate - Strategy and Operations
DoorDash USA —Phoenix, AZ
- $87,000 - $128,000 a year
- Mid-level
- Analysis skills
- Military encouraged
- Paid parental leave
- Parental leave
Quick Apply
4d
Alliance Concierge - Phoenix
Bilt Rewards —Phoenix, AZ
- $70,000 - $100,000 a year
- Full-time
- Office
- 3 years
- Product management
- Health insurance
- Flexible spending account
14d
Senior Associate, New Verticals - Enterprise Merchant Strategy & Operations
DoorDash USA —Tempe, AZ
- $87,000 - $128,000 a year
- Multiple hires
- Merchandising
- Mid-level
- Finance
- Paid parental leave
- Parental leave
Quick Apply
ACE Specialist
DoorDash USA —Tempe, AZ
- Weekends as needed
- Mid-level
- High school diploma or GED
- Mentoring
- Paid parental leave
- Parental leave
Quick Apply
2d
Field Account Executive - Phoenix
ClassPass —Gilbert, AZ
- $56,400 - $76,450 a year
- Mid-level
- 3 years
- Travel
Quick Apply
5d
Analyst, Global Operations Center
DoorDash USA —Tempe, AZ
- $74,800 - $84,150 a year
- Rotating shift
- Mid-level
- Analysis skills
- Continuous improvement
- Paid parental leave
- Parental leave
Quick Apply
Partner Success Manager
Payabli —Phoenix, AZ
- Full-time
- 3 years
- Analysis skills
- Continuous improvement
- Health savings account
- Health insurance
MPS Virtual Payments Specialist - Arizona
U.S. Bank National Association —Tempe, AZ
- $60,435 - $78,210 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Disability insurance
Merchant Specialist - Phoenix
Bank of America —Chandler, AZ
- Full-time
- Mid-level
- Office
- Business development
13d
Insurance Sales Representative
Valley Recruiting —Phoenix, AZ
- Up to $150,000 a year
- Part-time
- Hybrid work
- Mid-level
- Human resources
- Mentoring
Quick Apply
B2B Sales Representative
Slice Merchant Services —Arizona
- $75,000 - $100,000 a year
- Full-time
- Bilingual
- Mid-level
- Reliable transportation
Quick Apply
Aesthetic Nurse Practitioner
Skin Clique —Arizona
- Choose your own hours
- BLS Certification
- Mid-level
- ACLS Certification
- Health insurance
Quick Apply
Lead Product Manager - AI Agents & Automation
paypal —Scottsdale, AZ
- $152,500 - $226,600 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
- Health insurance
- Paid time off
Senior Product Marketing Manager
Global Payment Holding Company —Tempe, AZ
- $130,000 - $140,000 a year
- Full-time
- US work authorization
- Senior level
- Communication skills
Quick Apply
12d
Product Manager - Healthcare Payments
U.S. Bank National Association —Tempe, AZ
- $98,175 - $115,500 a year
- Full-time
- 5 years
- Office
- Product management
- Paid holidays
- Disability insurance
Sr Product Marketing Manager - POS partnerships
Global Payment Holding Company —Tempe, AZ
- $115,000 - $130,000 a year
- Full-time
- 8 years
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
14d
Director of Product Marketing – Restaurant Vertical
Global Payment Holding Company —Tempe, AZ
- $170,000 - $180,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- US work authorization
Quick Apply
12d
Sr Manager-Digital Product Management
American Express —Phoenix, AZ
- $123,000 - $215,250 a year
- Full-time
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Paid parental leave
- Health insurance
8d

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merchant jobs near gilbert, az

Customer Experience Agent, Seller

Whatnot -
Phoenix, AZ

Apply Now

Job Details

Full-time
$28.85 an hour

Benefits

Internet reimbursement
Paid parental leave
Health insurance
Dental insurance
Cell phone reimbursement
Adoption assistance
Pension plan
Work from home
Parental leave
Vision insurance

Qualifications

Live chat
Optimizing workflow processes
Sourcing
Email customer support
Texting/chatbox tools
Customer returns handling
Logistics customer service
Mid-level
Customer support experience within e-commerce industry
Financial issue resolution
Collaboration with product development teams
Bachelor's degree
Zendesk
Continuous improvement
Customer support
Logistics order management
Billing issue inquiries
Order issue resolution
Email support
Cross-functional communication

Full Job Description

Location

Phoenix, AZ

Employment Type

Full time

Location Type

Remote

Department

SupportCX Agents

Compensation

$28.85 per hour • Offers Equity

The salary or hourly rate range may be inclusive of several levels that would be applicable to the position. Final salary or hourly rate will be based on a number of factors including, level, relevant prior experience, skills, and expertise. This range is only inclusive of base salary or hourly rate, not benefits or equity.

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

We're looking for current or former Whatnot sellers to join the team and support fellow sellers on the platform. Our Customer Experience team is responsible for driving the best possible experience through process improvement, order management, and problem-solving. As part of this Seller Customer Experience team, you will be a primary advocate for our seller community. You will help other resellers navigate the platform, resolve issues quickly, and grow their businesses on Whatnot. If something went wrong, you own making it right. You’ll deeply understand the reseller grind, including the sourcing, listings, and shipping logistics, and be the person who makes it easier.

Interact with sellers with a seller-first attitude, understanding the unique needs and pressures of running a resale business
Resolve seller issues regarding payments, payouts, order disputes, shipments, and platform questions with high quality and urgency
Become a deep expert in Whatnot's seller tools, policies, and processes to drive positive outcomes for the reseller community
Work cross-functionally with Trust & Safety, Payments, and Product teams to troubleshoot and resolve complex seller escalations
Identify patterns in seller pain points and proactively surface opportunities to improve the seller experience

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our next Seller Customer Experience Agent, you’ll bring a seller's perspective and a service mindset. Here's what we're hoping to see in your background:

Weekend availability required.
Active or former Whatnot seller.
Support experience handling email and/or chat, ideally supporting sellers or merchants, is a plus.
Hands-on understanding of reseller operations such as sourcing, listing, fulfillment, returns, and payouts.
Experience with customer-facing support tools like Zendesk, Kustomer, or Intercom is a plus.
Familiarity with collectibles categories (trading cards, sneakers, vintage, etc.)
Proactive problem-solver and process-improver.
Bachelor's degree or college experience preferred.

Benefits

Generous Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Apply Now

Refine Your Search

merchant jobs in gilbert, az

Customer Experience Agent, Seller

Manager, Customer Insights-Onsite- Phoenix

Senior Associate - Strategy and Operations

Alliance Concierge - Phoenix

Senior Associate, New Verticals - Enterprise Merchant Strategy & Operations

ACE Specialist

Field Account Executive - Phoenix

Analyst, Global Operations Center

Partner Success Manager

MPS Virtual Payments Specialist - Arizona

Merchant Specialist - Phoenix

Insurance Sales Representative

B2B Sales Representative

Aesthetic Nurse Practitioner

Lead Product Manager - AI Agents & Automation

Senior Product Marketing Manager

Product Manager - Healthcare Payments

Sr Product Marketing Manager - POS partnerships

Director of Product Marketing – Restaurant Vertical

Sr Manager-Digital Product Management

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