Top 55 Patient navigators Jobs in Gilbert, Az

Benefits Navigator, Bilingual Spanish
LaborFirst —Scottsdale, AZ
- $23 - $26 an hour
- Full-time
- Spanish
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Bilingual Health Navigator (CHW, BHPP, Case Manager)
Gellert Health —Phoenix, AZ
- From $52,000 a year
- Full-time
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Quick Apply
5d
Behavioral Health Technician (BHT) Benefits Specialist
Resilient Health —Phoenix, AZ
- $19.25 - $21.41 an hour
- Full-time
- CPR Certification
- BLS Certification
- Office
- 403(b) matching
- Paid holidays
Care Navigation Guide
Oscar Health —Tempe, AZ
- $19 an hour
- Remote
- Google Workspace
- 1 year
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Care Navigator - Mesa Clinic (Onsite)
Blue Cross Blue Shield of Arizona —Mesa, AZ
- Extended hours
- BLS Certification
- Mid-level
- High school diploma or GED
Patient Navigator - Ambulatory
Valleywise Health System —Phoenix, AZ
- $29.20 - $43.07 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Health insurance
- Paid time off
12d
Patient Navigator Float - Queen Creek/Chandler, AZ
HALO Diagnostics —Queen Creek, AZ
- $23 - $30 an hour
- Part-time
- Clean driving record
- Ability to walk for extended periods
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Patient Care Navigator
Envita Medical Centers LLC —Scottsdale, AZ
- 8 hour shift
- No experience needed
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Patient Financial Coordinator
AFC Physical Medicine & Chiropractic Centers —Mesa, AZ
- $22 - $25 an hour
- Full-time
- Sales
- Computer literacy
- Medical office experience
- Profit sharing
- Health savings account
Quick Apply
5d
Eligibility Screener (Gilbert, AZ)
GETIXHEALTH —Gilbert, AZ
- $21 an hour
- Spanish
- Hospital
- Pass drug screening
- AD&D insurance
- Disability insurance
Quick Apply
Healthcare Coordinator
PDS Health —Scottsdale, AZ
- $17.25 - $24.25 an hour
- Part-time
- Dental office
- Computer literacy
- Local
- Health insurance
- Dental insurance
Surgical Counselor
Swagel Wootton Eye Institute —Chandler, AZ
- $22 - $23 an hour
- Microsoft Word
- Spanish
- Surgery
- Paid holidays
- Disability insurance
Quick Apply
Patient Financial Services Rep
IRONWOOD PHYSICIANS,P.C. —Chandler, AZ
- Full-time
- HIPAA
- Mid-level
- 3 years
- Health insurance
- 401(k)
Quick Apply
4d
Counselor - Admitting Services Intake
HonorHealth —Tempe, AZ
- Full-time
- Hospital
- Customer service
- HIPAA
Patient Services Navigator Cardiology
Banner Health —Phoenix, AZ
- Full-time
- Research
- Mid-level
- Outpatient experience
- Opportunities for advancement
Patient Engagement Specialist - Phoenix, Arizona
Karoo Health —Phoenix, AZ
- Clinic experience
- Mid-level
- 3 years
- Health insurance
11d
Pharmacy Patient Advocacy Coordinator / Patient Assistance Programs
Onco360 —Scottsdale, AZ
- From $23 an hour
- Full-time
- High school diploma or GED
- 1 year
- Associate's degree
- Paid holidays
- Disability insurance
Quick Apply
Patient Navigator
CIRCLE THE CITY —Phoenix, AZ
- $46,056 - $52,117 a year
- Spanish
- BLS Certification
- HIPAA
Clinical Navigator
Aegis Healthcare —Mesa, AZ
- $85,000 - $90,000 a year
- Weekends as needed
- CPR Certification
- Clean driving record
- Current TB test
- Disability insurance
- Health insurance
Quick Apply
TL, Enrollment Specialist
TriWest Healthcare Alliance —Phoenix, AZ
- Full-time
- Entry level

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patient navigators jobs near gilbert, az

Benefits Navigator, Bilingual Spanish

LaborFirst
Scottsdale, AZ

Quick Apply

Job Details

Full-time
$23 - $26 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Spanish
Customer relationship building
HIPAA compliance
HIPAA
Care documentation
Emotional support for patients
Customer engagement
Organizational skills
CRM system proficiency
Empathy
Clinical confidentiality policies
Medical terminology

Full Job Description

The Benefits Navigator/Advocate is a high-touch, non-clinical healthcare navigation and member advocacy role. The Advocate works one-on-one with members, including employees, dependents, and early retirees, to help them understand their benefits, navigate the healthcare system, resolve issues, access appropriate resources, and reduce avoidable healthcare friction and cost.HealthActive combines human advocacy, proactive outreach, and data-informed next best actions to help members use healthcare more effectively. The Advocate plays a central role in delivering that experience by supporting members with empathy, clarity, and follow-through while helping drive engagement, improved outcomes, and measurable value for clients.

Key Responsibilities:

Member Advocacy and Navigation:Serve as a trusted resource for members as they navigate healthcare questions, benefit concerns, provider access issues, and care-related barriers.Help members understand and use their health benefits, including medical, pharmacy, and ancillary benefits where applicable.Assist members with locating appropriate in-network providers, understanding available care options, preparing for provider conversations, and navigating referrals, authorizations, claims, denials, and billing issues.Support members in accessing second-opinion resources, specialized programs, and other available plan or vendor resources without providing clinical advice or making medical decisions.Provide empathetic support during complex, confusing, or stressful healthcare situations and escalate urgent, complex, or clinical matters appropriately.

Cost, Benefits, and Resource Guidance:Explain coverage, benefit design, network rules, out-of-pocket cost considerations, claims, and administrative processes in clear, member-friendly language.Help members identify lower-cost, high-quality care options when available and appropriate.Help members avoid unnecessary, duplicative, or poorly coordinated care by guiding them to appropriate resources and helping them understand available options.Identify when a member may benefit from specialized benefit solutions, including programs related to MSK, diabetes, behavioral health, pharmacy, wellness, second opinions, or other client-sponsored resources, and help route them appropriately.

Proactive Outreach and Engagement:Conduct proactive outreach based on defined program priorities, claims-informed cohorts, gaps in care, seasonal campaigns, and next best action opportunities.Engage members in a practical, supportive manner to help them understand available benefits, programs, and resources.Support outreach related to preventive care, chronic condition management, medication adherence, care gaps, high-cost claims patterns, and appropriate use of available programs.Help drive HealthActive program engagement, utilization, member satisfaction, and measurable value.

Documentation, Compliance, and Case Management:Document all member interactions, outreach activity, issue resolution steps, referrals, and outcomes in the appropriate CRM or care platform.Maintain accurate, timely, and complete case notes.Protect member privacy and maintain HIPAA compliance at all times.Follow approved communication protocols for phone, email, text, and other member engagement channels.Identify recurring member issues, access barriers, or process gaps and escalate trends to leadership as appropriate.

Success Measures:Success in this role may be measured by member satisfaction, timely case resolution, quality and completion of proactive outreach, member engagement, accurate documentation, successful routing to appropriate resources, and contribution to gap closure, cost avoidance, improved access, and better use of available healthcare resources where measurable.

Required:

2+ years of experience in healthcare customer service, member services, benefits navigation, care coordination, call center support, case management support, or a related healthcare support role.

Strong customer service, communication, and relationship-building skills. Ability to explain complex healthcare and benefits information in simple, practical terms.

Strong problem-solving skills, sound judgment, organization, follow-through, and multitasking ability.

High degree of empathy, patience, and professionalism when supporting members through stressful or confusing situations.

Comfort working in CRM, case management, or other technology platforms.

Ability to maintain confidentiality and follow HIPAA requirements.

Must be bilingual Spanish.

Preferred:

Experience with employer-sponsored health plans, claims, networks, referrals, prior authorizations, denials, pharmacy benefits, or member advocacy. Familiarity with medical terminology.

Experience conducting proactive member outreach.

Experience supporting members with chronic condition, high-cost, or complex healthcare needs.

Familiarity with specialized benefit solutions, wellness programs, or care navigation resources.

Pay: $23.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

patient navigators jobs in gilbert, az

Benefits Navigator, Bilingual Spanish

Bilingual Health Navigator (CHW, BHPP, Case Manager)

Behavioral Health Technician (BHT) Benefits Specialist

Care Navigation Guide

Care Navigator - Mesa Clinic (Onsite)

Patient Navigator - Ambulatory

Patient Navigator Float - Queen Creek/Chandler, AZ

Patient Care Navigator

Patient Financial Coordinator

Eligibility Screener (Gilbert, AZ)

Healthcare Coordinator

Surgical Counselor

Patient Financial Services Rep

Counselor - Admitting Services Intake

Patient Services Navigator Cardiology

Patient Engagement Specialist - Phoenix, Arizona

Pharmacy Patient Advocacy Coordinator / Patient Assistance Programs

Patient Navigator

Clinical Navigator

TL, Enrollment Specialist

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