Top 172 Automotive service advisor Jobs in Gilbert Az

Service Advisor
Big O Tires —Mesa, AZ
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
6d
Service Advisor- Larry H. Miller Ford Mesa
Asbury —Mesa, AZ
- Full-time
- 18 years or older
- Dealership
- Pass drug screening
- Paid training
- Paid parental leave
Quick Apply
2d
Automotive Service Writer | $80K-$120K + Paid Benefits - 2173
Promotive —Chandler, AZ
- $80,000 - $120,000 a year
- Full-time
- 6 years
- Senior level
- Communication skills
- Paid training
- Health insurance
Quick Apply
6d
Professional Service Advisor
Camelback Ford —Phoenix, AZ
- $8,000 - $12,000 a month
- Full-time
- Dealership
- Customer service
- Computer skills
Quick Apply
Service Advisor
Mercedes-Benz of Gilbert —Gilbert, AZ
- $80,000 - $180,000 a year
- Full-time
- Dealership
- Mid-level
- Communication skills
- Paid training
Quick Apply
Automotive Service Advisor
AAA NCNU —Scottsdale, AZ
- $89,000 - $140,000 a year
- Full-time
- ASE Certification
- Clean driving record
- Word processing
- Wellness program
- Paid holidays
Quick Apply
BMW Service Consultant
Chapman BMW Chandler —Chandler, AZ
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid holidays
- Health insurance
Quick Apply
Service Department
Honda of Superstition Springs —Mesa, AZ
- Mid-level
FULL TIME SERVICE ADVISOR
San Tan Auto Partners LLC —Gilbert, AZ
- Full-time
- Dealership
- High school diploma or GED
- Accounting
Quick Apply
Service Advisor
Tesla —Mesa, AZ
- Full-time
- Microsoft Outlook
- Mid-level
- Driver's License
- Commuter assistance
- Health savings account
6d
RV Service Advisor East Valley
World Wide RV —Mesa, AZ
- $60,000 - $100,000 a year
- Dealership
- High school diploma or GED
- Entry level
- Health insurance
- 401(k)
Quick Apply
RV Service Advisor
Robert Crist and Company RV —Gilbert, AZ
- $60,000 - $100,000 a year
- Full-time
- Dealership
- High school diploma or GED
- Ability to lift 25 pounds
- Health insurance
- Dental insurance
Quick Apply
Experienced Service Advisor/Writer
Mercedes-Benz of Scottsdale —Scottsdale, AZ
- $60,000 - $100,000 a year
- Weekends as needed
- Dealership
- 5 years
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Collision Estimator
Auto Body Shop —Chandler, AZ
- $1,200 - $1,500 a week
- Full-time
- Spanish
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Automotive Service Advisor / Writer
ABC Nissan —Phoenix, AZ
- $40,000 - $100,000 a year
- Full-time
- Bilingual
- Background check
- Hospitality
- Disability insurance
- Health insurance
Quick Apply
Automotive Service Advisor/Writer
AAMCO Transmissions & Total Car Care —Phoenix, AZ
- $55,667.86 - $79,083.88 a year
- Full-time
- Mid-level
- Driver's License
- Quality control
- Paid time off
Quick Apply
3d
Service Advisor
Big O Tires —Chandler, AZ
- $55,000 - $80,000 a year
- Full-time
- Dealership
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Automotive Fleet Service Manager
Robert Horne Ford —Apache Junction, AZ
- $10,000 - $15,000 a month
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
11d
Automotive Service Advisor
Brakes Plus —Scottsdale, AZ
- $40,000 - $60,000 a year
- Full-time
- Mid-level
- Driver's License
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Service Assistant
Ideal Cars —Mesa, AZ
- $18 - $20 an hour
- Full-time
- Background check
- Clean driving record
- Dealership
- Opportunities for advancement
Quick Apply

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automotive service advisor jobs near gilbert az

Service Advisor

Big O Tires -
Mesa, AZ

Quick Apply

Job Details

Full-time
$50,000 - $70,000 a year
6 days ago

Qualifications

Customer communication
High school diploma or GED
Automotive parts and accessories knowledge

Full Job Description

About the Role:

The Service Advisor plays a pivotal role in bridging the gap between customers and the automotive service team, ensuring a seamless and positive service experience. This position is responsible for understanding customer needs, accurately diagnosing vehicle issues through effective communication with technicians, and providing clear, detailed explanations and recommendations to customers. The Service Advisor drives customer satisfaction by managing service appointments, coordinating repairs, and following up to ensure quality and timeliness. Success in this role requires a competitive drive to meet and exceed service goals while maintaining a customer-first approach. Ultimately, the Service Advisor contributes to the overall reputation and profitability of the service department by fostering trust and delivering exceptional service.

Minimum Qualifications:

High school diploma or equivalent.
Proven experience in a customer service role, preferably within the automotive industry.
Basic automotive knowledge sufficient to understand vehicle systems and common repairs.
Strong verbal communication skills with the ability to explain technical information clearly.
Ability to work in a fast-paced environment while maintaining attention to detail.

Preferred Qualifications:

Certification or training in automotive service advising or related fields.
Experience using automotive service management software.
Familiarity with automotive parts and repair processes.
Demonstrated ability to handle multiple customer interactions simultaneously.
Additional language skills to support diverse customer populations.

Responsibilities:

Greet customers promptly and courteously, establishing rapport and understanding their vehicle service needs.
Listen attentively to customer concerns and accurately document vehicle issues and service requests.
Communicate effectively with automotive technicians to diagnose problems and determine necessary repairs or maintenance.
Provide clear explanations of recommended services, pricing, and timelines to customers, ensuring transparency and trust.
Schedule service appointments, manage workflow, and follow up with customers to confirm satisfaction and address any further needs.

Skills:

In daily work, the Service Advisor uses competitive drive to proactively meet service targets and enhance customer satisfaction. Clear communication skills are essential for translating complex automotive information into understandable terms for customers, ensuring they feel informed and confident in service decisions. Providing great customer service involves active listening, empathy, and responsiveness to customer needs, which helps build lasting relationships and repeat business. Automotive knowledge allows the advisor to accurately interpret technician feedback and make appropriate recommendations, improving service efficiency and quality. Preferred skills such as software proficiency and multilingual abilities further enhance the advisor's capability to manage workflow effectively and serve a diverse clientele.

Quick Apply

Refine Your Search

automotive service advisor jobs in gilbert az

Service Advisor

Service Advisor- Larry H. Miller Ford Mesa

Automotive Service Writer | $80K-$120K + Paid Benefits - 2173

Professional Service Advisor

Service Advisor

Automotive Service Advisor

BMW Service Consultant

Service Department

FULL TIME SERVICE ADVISOR

Service Advisor

RV Service Advisor East Valley

RV Service Advisor

Experienced Service Advisor/Writer

Collision Estimator

Automotive Service Advisor / Writer

Automotive Service Advisor/Writer

Service Advisor

Automotive Fleet Service Manager

Automotive Service Advisor

Service Assistant

I want to receive the latest job alert for automotive service advisor in gilbert az

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