Top 342 Technical support Jobs in Gilbert Az

MSP Support Engineer
Coeus Consulting —Phoenix, AZ
- $60,000 - $85,000 a year
- Full-time
- Background check
- Azure
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Data Center Operations Technician - Multiple Day and Night Shifts available
HighPoint Staffing Group, Inc —Mesa, AZ
- $28 - $42 an hour
- Weekends as needed
- Military
- Mid-level
- Windows
- Health savings account
- AD&D insurance
Quick Apply
System Engineer - Support Specialist
bva technology services —Scottsdale, AZ
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Application Support Engineer - Chandler, AZ
Experis —Chandler, AZ
- Contract
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
Quick Apply
6d
Technology and Computer Support Consultant
Northwestern Mutual —Phoenix, AZ
- $70,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist I
Iridium Satellite, LLC —Tempe, AZ
- $55,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- Associate's degree
- Paid parental leave
- Paid holidays
Help Desk Support (Remote)
MEI Rigging & Crating LLC —Chandler, AZ
- Full-time
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
Product Support Specialist
Inflection HR —Gilbert, AZ
- $22 - $35 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Data Center Support Technician
H5 Data Centers —Chandler, AZ
- $19 - $21 an hour
- Weekends as needed
- Mid-level
- Windows
- Organizational skills
Quick Apply
Customer Service Professional I
Town of Gilbert —Gilbert, AZ
- $21.38 - $31.01 an hour
- Full-time
- Office
- Math
- 1 year
- Disability insurance
- Health insurance
8d
Desktop Support Specialist 3
Dexcom —Mesa, AZ
- $28.79 - $43.22 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Tuition reimbursement
IT Help Desk Tech for MSP
Marcus Networking, Inc. —Tempe, AZ
- $25 - $30 an hour
- Full-time
- Background check
- Microsoft Office
- Scripting
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Arizona Priority Care —Chandler, AZ
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Quality Analyst, Technical Support
Ministry Brands —Chandler, AZ
- Full-time
- Background check
- High school diploma or GED
- SQL
- Paid parental leave
- Paid holidays
Information Technology Technician
Arizona Grand Resort & Spa —Phoenix, AZ
- Full-time
- Mid-level
- Guest services
- Resort
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician I
Gila River Resorts & Casinos —Chandler, AZ
- $22 an hour
- Background check
- Computer science
- Clean driving record
Quick Apply
7d
IT Services Specialist I
Iridium Satellite, LLC —Tempe, AZ
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid parental leave
- Paid holidays
Technical Product Support - EdTech
Securly —Phoenix, AZ
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Tech I
APPLIED TECHNICAL SERVICES LLC —Tempe, AZ
- Full-time
- Mid-level
- Office
- Organizational skills
Quick Apply
Computer Tech - Leona Support Office
LEONA EDUCATION SERVICES LLC —Phoenix, AZ
- $60,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply

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technical support jobs near gilbert az

MSP Support Engineer

Coeus Consulting
Phoenix, AZ

Quick Apply

Job Details

Full-time
$60,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Network administration
Customer communication
Azure
Software troubleshooting
GPO
Customer service
Technical documentation
Meraki
LAN
AI tools proficiency
Visio
Public Cloud
Windows
Firewall
DHCP
Cloud security
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Scripting
Computer networking
DNS
SharePoint
TCP/IP
System security
PowerShell
Technical writing for network engineers
Active Directory
Intune

Full Job Description

Coeus Consulting is seeking an experienced and motivated Service Desk Engineer to provide exceptional and responsive technical support to our clients. We are a fast-growing Managed Service Provider offering Information Technology solutions to public and private sectors across the Southwest

You must possess a minimum of five years experience working on a service desk at a Managed Services Provider catering to the SMB market to be considered for this position. We will give preference to candidates that have at least two of those years being in an escalations (tier 2/3) capacity. Additionally, any candidate that has not held a position with one employer for more than two years out of the past five years will not be reviewed.

You'll be providing on-site and off-site troubleshooting, systems administration, and general support for our customers, working in the frontlines to ensure that we’re providing high quality service. Your responsibilities will include:

Assisting end users with troubleshooting IT issues
Troubleshooting monitoring alerts and other system outages
Creating and maintaining accurate documentation of systems, processes, and client interactions
Assisting in administration of on-prem/cloud systems

What Do We Need?

Solid troubleshooting and critical thinking skills!
A customer-first mindset, with the ability to communicate clearly, professionally, and empathetically with end users of varying technical skill levels.
Strong written and verbal communication skills, especially when explaining technical issues to non-technical users.
An interest in using AI tools to work more effectively and assist with troubleshooting, documentation, and efficiency.
An understanding that clear documentation and accurate ticket notes are part of delivering good customer service, not just administrative tasks.
Experience troubleshooting Microsoft cloud services including Exchange, Entra (Azure) AD, Purview, and Intune/Autopilot.
Experience troubleshooting common business applications such as the Microsoft Office suite, Onedrive, and Teams.
Experience troubleshooting the Windows Operating System in a business environment
Good understanding of security concepts and products
Good understanding of networking concepts
Good understanding of PC, laptop, network, and server hardware

What Would We Appreciate?
It would be great if you have a familiarity with any of these:

Troubleshooting experience with spam filtering solutions such as Barracuda
Experience with remote connectivity applications including VPN and RDP
Experience troubleshooting firewall issues with Meraki, Fortigate, or similar products
Experience administering Cisco Duo MFA and Cisco Umbrella
Experience troubleshooting switch & WiFI issues in Meraki or Aruba environments
Experience with scripting in Powershell
Experience troubleshooting Windows Server and its bundled technologies
Experience creating and updating Visio diagrams for network/server documentation
Working knowledge of Autotask and Datto RMM
A continuous-improvement mindset, including learning from past tickets, feedback, and evolving best practices.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Have you held a position at one company for at least two of the past five years?

Experience:

MSP with an SMB focus Service Desk: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in gilbert az

MSP Support Engineer

Data Center Operations Technician - Multiple Day and Night Shifts available

System Engineer - Support Specialist

Application Support Engineer - Chandler, AZ

Technology and Computer Support Consultant

Technical Support Specialist I

Help Desk Support (Remote)

Product Support Specialist

Data Center Support Technician

Customer Service Professional I

Desktop Support Specialist 3

IT Help Desk Tech for MSP

Help Desk Technician

Quality Analyst, Technical Support

Information Technology Technician

IT Help Desk Technician I

IT Services Specialist I

Technical Product Support - EdTech

IT Support Tech I

Computer Tech - Leona Support Office

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