Top 9 Client services associate Jobs in Gilmer, Tx

Sales / Customer Service Team Member - B&S Gilmer
Nation's Best Texas —Gilmer, TX
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
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Sales / Customer Service Team Member (Part-Time) - East Texas Hardware
Nation's Best Texas —Kilgore, TX
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
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Sales / Customer Service Team Member - B&S Gilmer

Nation's Best Texas
Gilmer, TX

Quick Apply

Job Details

Qualifications

Customer communication

Full Job Description

We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team.

What You Will Do and How You Will Contribute:

Engage with customers, greet, and assist them to create a positive shopping experience
Help customers find the right products, provide recommendations and offer solutions for their projects
Stock and organize merchandise to maintain a clean, well-presented store
Answer phone calls in a polite and timely manner, addressing customer inquiries
Assist with inventory-related tasks, including performing cycle counts, verifying stock levels and maintaining accurate records
Upsell related items and promote the Do It Best reward program to build loyalty
Follow company standards and procedures to ensure smooth store operations
Process checkouts accurately, adhering to proper cash handling procedures
Continuously expand knowledge of products across all departments to enhance service and identify selling opportunities
Address and resolve customer issues with management support
Maintain a clean, safe, and organized work environment
Complete all assigned training to stay up-to-date with product knowledge and company policies
Assist in other departments/functions as needed to provide great customer service
Perform any other tasks as assigned by supervisors or management

What You Will Bring to Our Team:

High school diploma or equivalent preferred
Proficiency in using computers and point-of-sale (POS) systems
Previous retail or related industry experience is a plus
Knowledge of electrical, plumbing, or hardware products preferred
Familiarity with cycle counting or inventory processes is beneficial
Strong customer service skills and a willingness to go the extra mile to meet customer needs
Ability to be a team player, help out wherever needed and contribute to a positive work environment
Problem-solving mindset with the ability to anticipate customer needs and provide effective solutions
Ability to manage multiple tasks in a fast-paced environment, staying flexible and adaptable
Physical ability to lift and carry items weighing 25-50 lbs, bend, twist, squat, and reach throughout your shift
Availability to work a flexible schedule, including nights and weekends, as required by the business

Typical Schedule:

Monday–Wednesday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:00 AM – 5:00 PM

Candidates with limited availability are encouraged to discuss their scheduling needs during the hiring process. Some flexibility may be available based on business needs.

What’s It Like To Work for Nation’s Best?

Teamwork: All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day
Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate
Autonomy: We empower entrepreneurial spirit in all our associates
Relationships: We believe the core of our business is the relationships we build
Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores
Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide
Growth Mindset: We are focused on long-term growth, both in our associates and the company
Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done
Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work
Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day

Quick Apply

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client services associate jobs in gilmer, tx

Sales / Customer Service Team Member - B&S Gilmer

Sales / Customer Service Team Member (Part-Time) - East Texas Hardware

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