Top 21 Help desk Jobs in Gilmer Tx

IT Specialist
First National Bank of East Texas —Gilmer, TX
- $35,000 - $60,000 a year
- Weekends as needed
- Background check
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Technical Support Representative - Advanced Tier 2/3 (ONSITE - LONGVIEW TEXAS)
Cynergy Technology —Longview, TX
- From $60,000 a year
- Full-time
- Customer service
- System design
- Research
- Health insurance
- Paid time off
Quick Apply
Customer Support Representative (Part-time)
iClassPro Inc —Longview, TX
- From $17 an hour
- Part-time
- Mid-level
- US work authorization
- Organizational skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
Customer Support Representative (Full-time)
iClassPro Inc —Longview, TX
- From $17 an hour
- Full-time
- Mid-level
- US work authorization
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
Engineer I
Conterra Ultra Broadband —Longview, TX
- Full-time
- Engineering
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Longview, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Traveling I.T Support Analyst
Chemtrade —United States
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance

Discover related jobs

Based on your search for help desk jobs.

IT Specialist
First National Bank of East Texas —Gilmer, TX
Possess a valid driver’s license. Three (3) years’ experience in banking or job-related field and one (1) year of training and/or education in field or a…
$35,000 - $60,000 a year
Quick Apply
Front Desk
Healthcare Express —Longview, TX
As a Director of First Impressions, you'll welcome patients, verify demographic and insurance information, answer incoming calls, assist with questions, collect…
From $15 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
$45,000 - $47,500 a year
Quick Apply
IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk in gilmer tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near gilmer tx

Customer Support Representative jobs in Longview, TX

IT Technician jobs in Gilmer, TX

Engineer jobs in Longview, TX

Financial Services Representative jobs in Las Vegas, NV

It Support jobs in Lawrenceville, GA

Customer Support Representative jobs in Rocklin, CA

Customer Service Representative jobs in Reno, NV

It Support Specialist jobs in Boston, MA

Customer Support Representative jobs in Columbia, SC

Customer Support Representative jobs in Houston, TX

Technical Support Analyst jobs in Florida

Technical Support Analyst jobs in Los Angeles County, CA

Technical Support Analyst jobs in Allentown, PA

Direct Support Professional jobs in Buffalo, NY

Healthcare Informatics Analyst jobs in New York State

Technical Support Analyst jobs in Las Cruces, NM

Financial Analyst jobs in Texas

Sales Development Representative jobs in Cincinnati, OH

Customer Support Representative jobs in Chaska, MN

Customer Support Representative jobs in Coraopolis, PA

IT Specialist

First National Bank of East Texas -
Gilmer, TX

Quick Apply

Job Details

Full-time
$35,000 - $60,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Confidential information handling
In-person customer service
English
High school diploma or GED
Driver's License
Banking product expertise

Full Job Description

IT Specialist

Department: IT

Reports to: Operations

Supervises: None
Summary:
This position is responsible for assuring the smooth and efficient operations of the Data Processing, report and application processing. This position will be the liaison with outside processors and/or vendors. This employee offers the customer the highest degree of service and promotes all First National Bank of East Texas products and services. This position is responsible for supporting and maintaining all desktop and laptop systems, mobile devices, peripherals, operating system software, general use and special tools software.
Skills, Knowledge, and Physical Requirements:

High School diploma or equivalency.
Ability to read, write and speak the English language, bilingual helpful.
Ability to respond to customer requests with tact, diplomacy, and a sense of urgency.
Three (3) years’ experience in banking or job-related field and one (1) year of training and/or education in field or a combination of education and experience providing equivalent knowledge.
Associates or Bachelor’s degree is a plus, or 1-2 years of Help Desk, IT support or computer technician experience in lieu of degree.
CompTIA A+ or Network + certification is required. If candidate does not currently hold one of these certifications, they will be required to obtain a certification within 90 days after hire.
Ability to handle multiple tasks within a prescribed time period and adapt to frequent or unexpected changes in work responsibilities or processes.
A strong customer service orientation, with excellent listening, interpersonal, written, and oral communication skills.
Highly self-motivated and directed with strong analytical and organizational skills.
Ability to work well under pressure and in a high-stress environment.
Highly detailed-oriented with the ability to organize, schedule, and prioritize tasks and responsibilities as well as certain departmental functions to improve efficiency.
Experience working in a team-oriented, collaborative environment.
Ability to solve problems by considering multiple solutions to the same problem or multiple methods of arriving at a solution.
Possess a valid driver’s license.
Travel required as job dictates.
Ability to handle bank and customer transactions with a high level of confidentiality.
Knowledge of state and federal regulations.
Knowledge of First National Bank of East Texas policies and procedures.
Knowledge of First National Bank of East Texas products and services.
Schedules are prepared based on business need and subject to change at any time. This may include the need for evenings, weekends, or holiday coverage.
Office setting with moderately varied desk-oriented activity.
Repetitive movement of finger, wrist, and hand.
Ability to lift up to 50 pounds and work on hands and knees under desks and in tight spaces.

Specific Job Functions:

Provide prompt, courteous, and friendly service.
Accurately log all Help Desk requests using call tracking software and assign service requests appropriately according to expertise needed.
Assist users with IT issues either remotely or in person, such as password resets, printing issues, account lockouts, etc.
Daily routine work on PCs/Laptops/Workstations in a corporate environment. This includes installation, configuration and maintenance.
Maintain bank’s inventory of IT hardware and software.
Provide training and support to end-users and staff on device operations and device applications.
Work with third-party support and equipment vendors, recyclers, software providers, and others as assigned.
Learn fundamental operations of commonly used software and hardware.
Keep updated on changes to technology used by bank.
Become familiar with available help resources.
Employee may be issued bank owned devices (such as cell phones, tablets, and/or laptops). In such cases, employee is expected to regularly check and respond to phone calls, text messages, and/or emails.
Attend periodic training seminars and peer group meetings.
Keep updated on and enforce all First National Bank of East Texas policies and procedures pertaining to this position.
Maintain a neat and orderly work environment.
Attendance and punctuality a must.

Job Type: Full-time

Pay: $35,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in gilmer tx

IT Specialist

Technical Support Representative - Advanced Tier 2/3 (ONSITE - LONGVIEW TEXAS)

Customer Support Representative (Part-time)

Customer Support Representative (Full-time)

Engineer I

Seasonal, Operations Technical Specialist (Part Time)

Traveling I.T Support Analyst

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for help desk in gilmer tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected