Top 57 Customer care coordinator Jobs in Glastonbury Ct

Lead Patient Coordinator
Pediatric Dentistry & Orthodontics - New Britain, CT —New Britain, CT
- $25 - $27 an hour
- Full-time
- Dental office
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Patient Service Coordinator - Primary Care
Hartford HealthCare Medical Group —South Windsor, CT
- Full-time
- Urgent Care
- Primary Care
- High school diploma or GED
Quick Apply
10d
Patient Service Representative (PSC) - Physical Medicine
Hartford HealthCare Medical Group —Glastonbury, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
13d
Patient Service Coordinator - Dermatology
Hartford HealthCare Medical Group —Glastonbury, CT
- Full-time
- Customer service
- Children
- Travel
- Health insurance
- Dental insurance
Quick Apply
Patient Service Coordinator - Multispecialty
Hartford HealthCare Medical Group —Manchester, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Patient Service Coordinator - Geriatrics
Hartford HealthCare Medical Group —Windsor, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Patient Service Coordinator- Occupational Medicine
Hartford HealthCare Medical Group —Hartford, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
- Health insurance
- Dental insurance
Quick Apply
Department Assistant, Case Management
Trinity Health Of New England —Hartford, CT
- Full-time
- Customer service
- Inpatient
- High school diploma or GED
8d
Patient Service Coordinator (PSC) - Heart Rhythm Hartford
Hartford HealthCare Medical Group —West Hartford, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Patient Service Representative - Cardiac
Hartford HealthCare Medical Group —Hartford, CT
- 8 hour shift
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Patient Service Coordinator - Podiatry
Hartford HealthCare Medical Group —Hartford, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
- Paid time off
- 401(k) matching
Quick Apply
Patient Service Coordinator - Palliative Care
Hartford HealthCare Medical Group —Hartford, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Weekend Team Coordinator (Scheduler, Office, Medical) - HomeCare
Hartford HealthCare at Home —East Hartford, CT
- Part-time
- Computer literacy
- Mid-level
- Office
Quick Apply
7d
Patient Services Coordinator - Outpatient Behavioral Health
Hartford Hospital —Hartford, CT
- Full-time
- Computer literacy
- Adults
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Patient Service Coordinator - Plastic Surgery
Hartford HealthCare Medical Group —Farmington, CT
- 8 hour shift
- Surgery
- Urgent Care
- High school diploma or GED
- Paid time off
- 401(k) matching
Quick Apply
Patient Service Coordinator - Urology
Hartford HealthCare Medical Group —Manchester, CT
- Full-time
- Bilingual
- Urgent Care
- High school diploma or GED
- Paid time off
- 401(k) matching
Quick Apply
Patient Care Coordinator/Administrative Lead
SIGHT —West Hartford, CT
- From $25 an hour
- Email
- HIPAA
- Administrative experience
- Clinic
- Health insurance
- Paid time off
Quick Apply
Patient Service Representative - Cardiology
Hartford HealthCare Medical Group —Bloomfield, CT
- Full-time
- Urgent Care
- High school diploma or GED
- Children
Quick Apply
Patient Service Coordinator- Primary Care
Hartford HealthCare Medical Group —Southington, CT
- Full-time
- Urgent Care
- Primary Care
- High school diploma or GED
Quick Apply
Prior Authorizations Specialist - Pulmonary
Hartford HealthCare Medical Group —Glastonbury, CT
- Full-time
- Children
- Cleaning
- Entry level
Quick Apply

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Lead Patient Coordinator

Pediatric Dentistry & Orthodontics - New Britain, CT
New Britain, CT

Quick Apply

Job Details

Full-time
$25 - $27 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance
Paid sick time

Qualifications

Customer communication

Full Job Description

At Pediatric Dentistry & Orthodontics, the Lead Patient Coordinator is more than a front desk role — you are the heart of the patient experience and a key leader in keeping our practice running smoothly. As the first impression for patients and families, you help create a welcoming, positive environment while supporting the day-to-day flow of both our pediatric and orthodontic teams. From managing schedules to supporting front office operations, you play an essential role in ensuring every patient feels comfortable, cared for, and excited to come back.

If you thrive in a fast-paced, family-focused environment, enjoy building relationships, and know how to keep a busy office organized, we’d love to meet you.

Responsibilities

Create a warm, welcoming, and high-energy environment by greeting patients and families and setting the tone for an exceptional visit from the moment they walk through the door
Lead the day-to-day coordination of front office operations, helping maintain efficiency, organization, and a seamless patient experience across both pediatric and orthodontic services
Keep the day running smoothly by managing complex provider schedules, minimizing wait times, and proactively resolving scheduling challenges as they arise
Coordinate appointments for hygiene visits, restorative care, orthodontic consultations, adjustment visits, retainer checks, and follow-up care with accuracy and attention to detail
Serve as the primary connection point between patients, parents, providers, and the clinical team, ensuring clear communication and smooth handoffs throughout the day
Support patients through every step of their visit — from check-in to check-out — including scheduling future appointments, collecting payments, answering questions, and ensuring families feel informed and supported
Help oversee front office workflow by supporting team members, troubleshooting patient concerns, and helping maintain a positive, collaborative environment
Stay ahead of the schedule by confirming appointments, verifying insurance, managing recalls, and following up with overdue treatment or missed appointments
Maintain accurate patient records and ensure all documentation and processes align with HIPAA standards and office protocols
Contribute to a clean, organized, and professional front office environment that reflects the high standards of the practice
Collaborate closely with doctors, clinical team members, and leadership to support day-to-day office operations and deliver an exceptional patient experience
This is an opportunity to join a well-run, team-oriented pediatric and orthodontic practice where your leadership, organization, and patient-first mindset will make a meaningful impact on both the patient experience and the success of the office

Full-time Benefits

We recognize that taking care of our team is just as important as taking care of our patients. That’s why we offer a comprehensive benefits package, including:

Health insurance starting on your first day of employment
Vision insurance
Paid vacation time
Paid holidays
Paid sick time
Dental and orthodontic benefits
401(k) retirement plan with employer contribution
Consistent, set schedule

#simplyortho

Previous experience in an orthodontic or dental office setting is preferred
Hands-on experience verifying insurance and a strong understanding of orthodontic benefits, coverage, and patient responsibility is highly desired
Proven ability to manage a busy schedule and multitask in a fast-paced environment
Strong communication skills with the ability to provide an exceptional patient and family experience
High attention to detail and accuracy in handling patient information, scheduling, and payments
Professional presence with a positive, team-oriented mindset that delivers exceptional customer service
Comfort using orthodontic/dental practice management software and standard office tools

Quick Apply

Refine Your Search

customer care coordinator jobs in glastonbury ct

Lead Patient Coordinator

Patient Service Coordinator - Primary Care

Patient Service Representative (PSC) - Physical Medicine

Patient Service Coordinator - Dermatology

Patient Service Coordinator - Multispecialty

Patient Service Coordinator - Geriatrics

Patient Service Coordinator- Occupational Medicine

Department Assistant, Case Management

Patient Service Coordinator (PSC) - Heart Rhythm Hartford

Patient Service Representative - Cardiac

Patient Service Coordinator - Podiatry

Patient Service Coordinator - Palliative Care

Weekend Team Coordinator (Scheduler, Office, Medical) - HomeCare

Patient Services Coordinator - Outpatient Behavioral Health

Patient Service Coordinator - Plastic Surgery

Patient Service Coordinator - Urology

Patient Care Coordinator/Administrative Lead

Patient Service Representative - Cardiology

Patient Service Coordinator- Primary Care

Prior Authorizations Specialist - Pulmonary

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