Top 21 Technical writers Jobs in Glen Allen, Va

Technical Communicator
LINDER INDUSTRIAL MACHINERY COMPANY —Chester, VA
- Microsoft Excel
- Mid-level
- Office
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5d
Technical Writer / Project Coordinator
Software Technology Inc —Richmond, VA
- Mid-level
Quick Apply
Senior Manager, Technical Writing - Capital One Software (Remote)
Capital One —Richmond, VA
- Email
- Remote
- Military
- Bachelor's degree
- Product management
- Health insurance
Science Writer - Internal Medicine, Cardiology
Virginia Commonwealth University —Richmond, VA
- $55,000 - $101,900 a year
- Full-time
- Hybrid work
- Internal Medicine
- English
- Master's degree
- Paid holidays
- Health insurance
Technical Writer
Software Technology Inc —Richmond, VA
- Computer science
- 6 years
- Computer Science
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Technical Writer - Richmond, VA/Hybrid
Software Technology Inc —Richmond, VA
- Hybrid work
- Mid-level
- APIs
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Senior Manager, Technical Writing - Capital One Software (Remote)
Information Technology Senior Management Forum —Richmond, VA
- $149,000 - $170,000 a year
- Email
- Remote
- Military
- Bachelor's degree
- Product management
- Health insurance
Content Writer
Software Technology Inc —Richmond, VA
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Writer/Editor II (Doctrine Development)
Summit Technologies, Inc —Fort Lee, VA
- $65,000 - $85,000 a year
- Full-time
- 5 years
- Research
- Bachelor's degree
Quick Apply
Technical Writer 4
Software Technology Inc —Richmond, VA
- Computer science
- 6 years
- Computer Science
Quick Apply
IT Technical Writer / Systems Analyst
Software Technology Inc —Richmond, VA
- Mid-level
- Office
- In-person
Quick Apply
Writer-Editor
Summit Federal Services, LLC —Fort Lee, VA
- Full-time
- 5 years
- Research
- Bachelor's degree
Doctrine Writer Aerial Delivery and Field Services
The Gemini 3 Group, Inc. —Fort Lee, VA
- Full-time
- Microsoft Outlook
- 5 years
- Writing skills
- Health savings account
- AD&D insurance
Proposal Writer (Pursuit Specialist)
RK&K —Richmond, VA
- Microsoft Word
- Bachelor of Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Proposal Writer
Kastling Group —Richmond, VA
- Mid-level
- Business development
- Software development

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Technical Writer - Raymond Ohio
Thomas & Reed, LLC —Columbus, OH
Bachelor's degree in communications or appropriate comparable discipline or 3 + years technical writing experience.
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Technical Writer - Raymond Ohio
Thomas & Reed, LLC —Columbus, OH
Bachelor's degree in communications or appropriate comparable discipline or 3 + years technical writing experience.
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Technical Communicator

LINDER INDUSTRIAL MACHINERY COMPANY -
Chester, VA

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Job Details

5 days ago

Qualifications

Customer communication
Microsoft Excel
Electrical schematic reading and interpretation
Document viewing software
Productivity software
Hydraulics

Full Job Description

Linder Industrial Machinery Company is recognized as one of the nation's premier heavy equipment dealers providing quality new, used and rental equipment across 27 branch locations in Florida, Georgia, Virginia, South Carolina, and North Carolina. Linder's commitment to delivering superior industrial machinery solutions is shared by our leading equipment partners such as Komatsu, BOMAG, Deutz Fahr, Atlas, Konecranes, Mantsinen, Superior Brooms, Terramac, and many more.

Position Summary

The Technical Communicator supports Linder Industrial Machinery’s service operations by creating, organizing, and delivering accurate technical information for technicians, service managers, and customers. This role acts as a key communication bridge between Linder branches, OEM partners (including Komatsu and allied product lines), and internal departments to ensure efficient troubleshooting, consistent service practices, and high-quality customer support.

Key Responsibilities

Technical Documentation

Develop, update, and maintain Linder-specific service documentation, including troubleshooting guides, repair instructions, technical bulletins, and SOPs.
Translate OEM technical updates, field campaigns, and service news into clear, actionable instructions for Linder technicians.
Ensure all documents meet Linder standards for clarity, accuracy, branding, and version control.
Manage documentation libraries within Linder’s internal systems to keep information current and accessible across all branches.

Technical Support & Communication

Serve as a technical liaison between OEM technical support teams, Linder branches, and field service technicians.
Assist in resolving and escalating service issues driving use of the Technical Service Request process.
Communicate product updates, service advisories, and common failure trends to branch personnel.
Participate in technical calls with OEMs and provide follow-up documentation for internal distribution.

Troubleshooting & Analysis

Review trends in service cases, warranty claims, Komtrax data, and technician feedback to identify root causes and propose corrective actions.
Support failure analysis efforts, including documenting findings from component tear-downs or field inspections.
Verify new or revised service procedures before recommending field implementation.

Training & Knowledge Transfer

Develop technician training materials, quick reference guides, and visual job aids tailored to Linder equipment lines.
Support the Service Training team by preparing accurate, up-to-date content for new model introductions and technical courses.
Assist with onboarding new technicians by providing accessible technical resources and structured guidance.

Cross-Department Collaboration

Coordinate with Service Managers, Branch Managers, Warranty, Parts, and PSSR teams to ensure service procedures align across the organization.
Work closely with the Warranty Department to create TSIs that document repair justification and ensure clear submission narratives to Komatsu.
Provide feedback to Product Support Managers and OEM representatives based on recurring field conditions.

Required Skills & Qualifications

Strong written and verbal communication skills with the ability to translate complex mechanical, hydraulic, or electrical concepts into clear instructions.
Experience with heavy equipment systems, ideally including Komatsu, BOMAG, DEUTZ-Fahr, or other Linder product lines.
Ability to read and interpret wiring diagrams, hydraulic schematics, and service manuals.
Proficiency in Microsoft Office (Word, PowerPoint, Excel), PDF editing tools, and documentation systems.
Exceptional organization, accuracy, and ability to manage multiple concurrent priorities in a fast-paced service environment.
Prior experience in a service, technical writing, or equipment support role preferred.

Preferred Qualifications

Background in heavy equipment, diesel technology, field service, or equipment repair.
Familiarity with OEM service systems such as KGP, SIS, TSI, or similar.
Understanding of warranty processes, failure analysis, and service reporting.
Ability to travel periodically to Linder branches, customer locations and OEM facilities.

Work Environment

Based at a Linder branch or corporate office with regular interaction across all assigned branch locations.
Field visits as required to support service operations, equipment evaluations, or training sessions.

Linder Industrial Machinery Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Quick Apply

Refine Your Search

technical writers jobs in glen allen, va

Technical Communicator

Technical Writer / Project Coordinator

Senior Manager, Technical Writing - Capital One Software (Remote)

Science Writer - Internal Medicine, Cardiology

Technical Writer

Technical Writer - Richmond, VA/Hybrid

Senior Manager, Technical Writing - Capital One Software (Remote)

Content Writer

Writer/Editor II (Doctrine Development)

Technical Writer 4

IT Technical Writer / Systems Analyst

Writer-Editor

Doctrine Writer Aerial Delivery and Field Services

Proposal Writer (Pursuit Specialist)

Proposal Writer

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