Top 88 Customer service representative Jobs in Glen Ny

Customer Service Representative
Astro Chemical Company, Inc. —Ballston Lake, NY
- $48,000 - $58,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative
Concentric LLC —Cobleskill, NY
- $23 - $27 an hour
- Overtime
- Hybrid work
- ERP systems
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Courtney Enwright - State Farm Agent —Canajoharie, NY
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Assistant Client Service Specialist
M & S EMPLOYEE BENEFITS INC —Glen, NY
- $37,500 - $42,500 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Quick Apply
7d
CSR - Customer Service Representative
Epimed International —Johnstown, NY
- From $20 an hour
- 8 hour shift
- Customer service
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Contact Center Agent
NBT Bank —Canajoharie, NY
- $18.50 - $22.58 an hour
- Full-time
- Computer literacy
- Research
- High school diploma or GED
- Health savings account
- Disability insurance
14d
Customer Service Representative
Mohawk Lifts LLC —Amsterdam, NY
- $20 - $25 an hour
- Full-time
- ERP systems
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
Mohawk Lifts —Amsterdam, NY
- $20 - $25 an hour
- Full-time
- ERP systems
- Mid-level
- 3 years
- Disability insurance
- Health insurance
10d
Customer Service Sales Associate- Johnstown
Bensons Pet Center —Johnstown, NY
- $16 - $17 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Palatine Bridge, NY
- $17 - $19 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Relations Representative - State Farm Agent Team Member
Christina Lloyd - State Farm Agent —Ballston Lake, NY
- $50,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Amy Aldrich - State Farm Agent —Glenville, NY
- $50,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Service Associate - Temporary
Walgreens —Amsterdam, NY
- $16 - $18 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
10d
Customer Service Representative
Stewart Title Guaranty Company —Schenectady, NY
- $36,700 - $58,800 a year
- Online Application
- High school diploma or GED
- Bachelor's degree
- Communication skills
- Employee stock purchase plan
- Health insurance
Customer Service/Sales
Home Depot —Amsterdam, NY
- $17.00 - $19.50 an hour
- Entry level
Service Appointment Coordinator
Mohawk Auto Group —Glenville, NY
- $18 - $22 an hour
- Full-time
- Background check
- Dealership
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Customer Service Associate I
Family Dollar —Fort Plain, NY
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Gloversville, NY
- $16.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Relations Representative - State Farm Agent Team Member
Shirley Martinez - State Farm Agent —Schenectady, NY
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Relationship Manager
James McGuinness & Associates, Inc. —Schenectady, NY
- $45,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
1d

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Customer Service Representative

Astro Chemical Company, Inc.
Ballston Lake, NY

Quick Apply

Job Details

Full-time
$48,000 - $58,000 a year

Benefits

Health insurance
401(k)
Paid time off

Qualifications

CRM software
Managing customer accounts
Sage
Maintaining an organized workspace
Account maintenance
Customer service
Customer order taking
Sales order data entry
English
Microsoft Office
Administrative experience
Managing clients in a customer support role
Driver's License
Attention to detail
Customer engagement
Logistics order management
Phone etiquette
Account management
Order entry
Technical Proficiency
Stakeholder relationship building
Cross-functional communication
Customer data entry

Full Job Description

POSITION DESCRIPTION:
The Customer Service position serves as the primary point of contact for customers, managing the full order-fulfillment process from initial inquiry through delivery. This role requires strong customer focus, clear and effective communication, and close collaboration with internal departments. We’re seeking candidates who excel in day-to-day responsibilities while proactively identifying ways to improve the customer experience. The environment is variable-paced, with frequent urgency and short turnarounds, so candidates must be comfortable shifting gears, managing changing priorities, and responding decisively to time-sensitive demands. Adaptability and responsiveness are essential for success in this role.

APPLICATION INSTRUCTIONS:
To apply, please submit a resume and cover letter. Applications missing any of these components will not be considered. References will be required at a later stage.

RESPONSIBILITIES (Include, but are not limited to):

Customer Engagement: Act as the main liaison with customers, handling inquiries related to product information, order status, returns, shipping damage, and customer feedback.
Order Management: Process and manage customer orders, ensuring accuracy, efficiency, and timely fulfillment while maintaining clear communication with relevant departments.
Problem Resolution: Collaborate with internal departments to resolve issues related to order fulfillment, product quality, and complex orders.
Customer Account Management: Update customer accounts with relevant information, track open order status to proactively report changes, and cooperate with business development to share new products and market opportunities.
Documentation & Reporting: Maintain accurate records of customer interactions, complaints, and service-related issues.
Opportunity for professional growth through expanded customer-focused initiatives: Support of marketing campaigns, expanded use of CRM system, and trade show coordination and administration, among other responsibilities.

REQUIRED QUALIFICATIONS:

Experience: Minimum 3 years in a customer service role, including order entry and customer account management, preferably in a variable-paced product manufacturing environment.
Technical Proficiency: Demonstrated ability to understand and use software systems. Preferred experience with ERP (e.g., Sage), CRM (e.g., Sugar), and Microsoft Office 365 tools (e.g., Outlook, Excel, Teams) in a collaborative work environment.
Communication & Collaboration: Strong verbal and written communication skills, with the ability to build positive relationships with internal and external stakeholders.
Detail-Oriented & Organized: Exceptional attention to detail, with strong organizational and multitasking abilities.
Problem-Solving Mindset: Ability to troubleshoot and resolve issues promptly and effectively.
Work Ethic & Professionalism: Reliable, punctual, and committed to maintaining a neat and professional workspace.

WORK ENVIRONMENT: This is an in-office role, as we believe the Customer Service team performs most effectively in a collaborative office environment. Most communication is via email, with regular phone interactions.

COMPANY OVERVIEW:
Founded in 1959, Astro Chemical is a small, established manufacturer with a long track record and a global customer base. Our specialized products include coatings, adhesives, and potting/encapsulation systems used in electrical, composite, and general industrial applications. While proud of our legacy, we are passionate about expanding our reach and innovating for the future. Join a company that’s both rooted in tradition and looking toward growth.

BENEFITS:

Individual medical insurance (100% employer funded)
Retirement plan (5% employer contribution)
Medical expense reimbursement ($1,000/year out-of-pocket expenses)
Paid time off

Astro Chemical Company, Inc. is an Equal Opportunity Employer. Astro Chemical Company, Inc. does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Are you comfortable working in an onsite setting?

Experience:

Customer Service: 3 years (Required)
CRM software: 3 years (Preferred)

Ability to Commute:

Ballston Lake, NY 12019 (Required)

Work Location: In person

Quick Apply

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