About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Experience the luxury of living and working in one of the Southwest’s most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona’s red rocks, a visit to the Grand Canyon, or exploring Arizona’s diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.
About the role
Four Seasons Resort Scottsdale is seeking an On Call Security Officer to join our exceptional team. In this role, you will help create a safe and secure environment for our guests, employees, and resort community while delivering service with professionalism, care, and attention to detail. As a valued member of our Security team, you will provide on-call support as needed, playing an important role in upholding Four Seasons standards and maintaining a welcoming, secure resort environment.
What you will do
Handle Security inquiries and requests from guests and personnel in a timely manner. Key assists, safe assists, lost and found, noise complaints, animal and critter removal and relocation.
Respond to all emergencies; medical, fire, storms, power outages, criminal activity, hazardous material exposure, civil disorder, bomb threats, death or suicide, and lost persons in an immediate timely manner. Take prompt action to initiate the emergency response system and coordinate with appropriate emergency responders and associate officers.
Support office operations, CCTV cameras, telephones and emergency lines, radio communications, fire panel, employee key distribution and control.
Write and provide precise accurate documentation in incident reports and logs. Conduct follow up investigations to include statements, photographs, video footage, and communication to the Director of Security and the Executive Management team.
Patrol property for fire, life and safety. Provide documentation and follow up with appropriate Department heads and managers when necessary.
Support high standards for safety. Perform period safety walks. Document and report violation and potential risks.
What you bring
High school education or equivalent experience
1-3 years of experience as a security officer preferably in a luxury hotel or resort environment. Previous position in law enforcement or comparable is a plus.
Ability to speak, read and write English. Spanish speaking proficiency is a plus.
Previous experience writing/reporting accident documentation reports preferred.
Familiarity with Microsoft Office suite preferred.
Ability to act professionally and remain impartial in all circumstances regarding guests and employees.
Knowledge of local laws preferred.
Valid authorization to work in the United States
What we offer
401(k) plan with company match
Exclusive employee rates at Four Seasons Hotels & Resorts worldwide
Exceptional training, development, and tuition reimbursement
Complimentary uniforms with dry cleaning service
Complimentary shift meals and on-site parking
Schedule & Hours
On Call
Flexibility to work early mornings, evenings, weekends and holidays
Must have open Overnight availability
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
