Top 13416 Benefits manager Jobs in Glendale, Az

Call Center Team Manager
Global Lending Services —Tempe, AZ
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Dispatcher/Logistics Manager
Insearch Trucking & Logistics —Tempe, AZ
- $75,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Quality Manager
JASC —Tempe, AZ
- $87,354.58 - $108,354.22 a year
- Full-time
- 5 years
- Engineering
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Personal Assistant and House Manager for HNW Family
Inflection Capital —Scottsdale, AZ
- $75,000 - $125,000 a year
- Full-time
- Mid-level
- 3 years
- Travel
- Health insurance
- Dental insurance
Quick Apply
Regional Director – Early Childhood Education
Hire Up Recruiting Inc —Phoenix, AZ
- $90,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- Hospitality
- 7 years
- Customer service
- Paid holidays
- Paid time off
Quick Apply
Apartment Community Manager - Indigo Creek
AIR Communities —Glendale, AZ
- $75,000 - $85,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Criminal background check
- Commuter assistance
- Paid parental leave
Quick Apply
8d
Employee Benefits and Compensation Manager
Peoria Unified School District —Glendale, AZ
- Background check
- Experience working with individuals with disabilities
- Writing skills
- Retirement plan
Assistant General Manager
Home2 Suites/Tru Scottsdale Salt River —Scottsdale, AZ
- From $75,000 a year
- Full-time
- Mid-level
- Hotel
- Communication skills
Quick Apply
Member Service Center Team Manager
Global Credit Union —Glendale, AZ
- $69,557 - $112,677 a year
- 8 hour shift
- Mid-level
- High school diploma or GED
- Experience equivalent to degree accepted
- Health savings account
- Paid holidays
Enterprise Records Management Administrator
Central Arizona Project —Phoenix, AZ
- $81,910.40 - $97,260.80 a year
- Full-time
- Customer service
- Data analysis skills
- High school diploma or GED
- Paid training
- Paid parental leave
5d
Manager, Fraud Operations
Whatnot —Phoenix, AZ
- $140,000 - $160,000 a year
- Full-time
- Remote
- Mid-level
- Supervising experience
- Presentation skills
- Paid parental leave
- Health insurance
Employee Experience & Inclusion Manager
The RealReal —Phoenix, AZ
- $115,000 - $125,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Senior level
Quick Apply
General Manager
Woodspring Suites —Glendale, AZ
- $72,500 - $82,500 a year
- Full-time
- Mid-level
- Hotel
- Driver's License
- Health savings account
- Health insurance
Quick Apply
2d
Senior People Business Partner, Operations
Whatnot —Phoenix, AZ
- $195,000 - $230,000 a year
- Full-time
- Remote
- Senior level
- Paid parental leave
- Health insurance
Community Manager - 5585
Guardian Real Estate Services LLC —Phoenix, AZ
- Full-time
- Computer literacy
- Writing skills
- English
- AD&D insurance
- Paid holidays
Quick Apply
HR Manager
DHL —Waddell, AZ
- $85,000 - $150,000 a year
- Full-time
- Customer service
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Community Manager
Ross Management LMG, LLC —Glendale, AZ
- $65,000 - $70,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
Member Service Officer
Global Credit Union —Glendale, AZ
- $57,484 - $90,230 a year
- 8 hour shift
- High school diploma or GED
- Experience equivalent to degree accepted
- Financial services
- Health savings account
- Paid holidays
12d
HOUSING AND COMMUNITY SERVICES MANAGER
City of Surprise, AZ —Surprise, AZ
- $104,979.42 - $157,469.26 a year
- Full-time
- Background check
- Office
- 3 years
- Paid holidays
- Health insurance
4d
Card Administration Operations Specialist I, II, III, Senior
Global Credit Union —Glendale, AZ
- $49,284 - $99,908 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Paid holidays
4d

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Call Center Team Manager

Global Lending Services -
Tempe, AZ

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Employee relationship building
Bachelor's degree

Full Job Description

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o Competitive base pay and performance bonuses, dependent on role

o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o 401K with employer match and 100% immediate vesting

o Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o Paid Volunteer Time Off (VTO) Annually

o Tuition Reimbursement

o Parental Leave

o Business casual work environment

What does it mean to be a Call Center Team Manager with GLS?

The Call Center Team Manager is responsible for the management of all aspects of their assigned team. This position will manage and execute programs, policies, and systems to minimize delinquency and reduce losses. In addition, this position will be responsible for hiring, training, developing, and motivating a team to achieve business goals and ensure compliance to policies.

How will you drive value within the organization as a Call Center Team Manager?

Oversee an assigned segment of escalations activities to monitor performance, manage overall quality and customer experience, and continuously drive process improvement
Directly supervise employees, including:
Exercise management authority concerning staffing, performance evaluations, and terminations
Review and approve employee time sheets and requests for time off
Motivate team members to ensure individual goals are met on a daily, weekly, monthly, and annual basis
Conduct monthly coaching sessions with team members based on scorecard results, phone monitoring, and side by side floor observations
Review, analyze, and interpret reports to gauge team performance and develop call strategies for improvement
Conduct team meetings and continuous training sessions with respective team or the department
Support the development and maintenance of departmental operating procedures, including ensuring compliance with regulatory agencies, and communicate changes to team members as needed
Apply policies, procedures, and guidelines appropriately and exercise sound judgment to ensure consistency and compliance with company policies and regulatory agencies
Handle escalated calls and disputes and maintain professional phone etiquette skills
Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates, vendors, and members of management
Set departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business unit and company
Run daily reports to optimize workflow efficiency; ensure team meets service level expectations of internal and external customers

What should you already know to be successful in the role?

Minimum of Bachelor’s degree required
Minimum of three (3) years’ experience in a supervisory or leadership position in loss prevention or a related field preferred
Experience with consumer lending/auto financing preferred
Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
Excellent oral and written communication skills
Team player that can adapt in a fast pace and changing environment

Employment Requirements:

This is an exempt-level position whereby business needs will dictate the exact work schedule, which should be expected to vary at times.
Talk and hear to exchange accurate information
Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
The position does not require travel

2023 California Applicant Privacy Notice

GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees

Please visit www.glsauto.com for information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

Quick Apply

Refine Your Search

benefits manager jobs in glendale, az

Call Center Team Manager

Dispatcher/Logistics Manager

Quality Manager

Personal Assistant and House Manager for HNW Family

Regional Director – Early Childhood Education

Apartment Community Manager - Indigo Creek

Employee Benefits and Compensation Manager

Assistant General Manager

Member Service Center Team Manager

Enterprise Records Management Administrator

Manager, Fraud Operations

Employee Experience & Inclusion Manager

General Manager

Senior People Business Partner, Operations

Community Manager - 5585

HR Manager

Community Manager

Member Service Officer

HOUSING AND COMMUNITY SERVICES MANAGER

Card Administration Operations Specialist I, II, III, Senior

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