Top 3900 Customer specialist Jobs in Glendale, Az

Universal Service Representative I Trainee
America First Credit Union —Glendale, AZ
- Full-time
- Word processing
- Basic math
- Office
- Health savings account
Customer Success Specialist
1Valet —Phoenix, AZ
- $60,000 a year
- Full-time
- Remote
- Computer Science
- Marketing
- Mid-level
- Paid holidays
- Work from home
Quick Apply
Customer Care Specialist
Saia Motor Freight Line LLC —Phoenix, AZ
- $22.85 - $28.15 an hour
- Full-time
- 18 years or older
- English
- Mid-level
Quick Apply
Customer Support Specialist - Returns
Radwell International —Glendale, AZ
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Customer Experience Category Specialist
Quince —Phoenix, AZ
- $26 an hour
- Remote
- Background check
- Writing skills
- Continuous improvement
- Paid training
- Health insurance
Inventory Specialist - Goodyear, AZ
CEVALogistics —Goodyear, AZ
- $23.50 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
Technical Support Specialist - Work From Home / Reside in AZ
MYTEK Network Solutions LLC —Phoenix, AZ
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Work from home
Quick Apply
Customer Care Specialist
Super Care, LLC —Phoenix, AZ
- $15.30 - $25.52 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Intake Specialist (In-Office if Local / Remote if Non-Local)
UNITED WOUND HEALING PS —Phoenix, AZ
- $19 - $23 an hour
- Overtime
- Microsoft Outlook
- Pass drug screening
- HIPAA
- AD&D insurance
- Paid holidays
Quick Apply
Deposit Processing Support Specialist II
OneAZ Credit Union —Glendale, AZ
- $21.12 - $26.40 an hour
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Loan repayment program
Quick Apply
Member Service Officer
Global Credit Union —Glendale, AZ
- $57,484 - $90,230 a year
- 8 hour shift
- High school diploma or GED
- Experience equivalent to degree accepted
- Financial services
- Health savings account
- Paid holidays
Customer Success Specialist
1stMILE, LLC —Goodyear, AZ
- $20.81 - $26.63 an hour
- Full-time
- High school diploma or GED
- US work authorization
- 1 year
- Free parking
- Paid holidays
Quick Apply
1d
Customer Support Escalations Specialist
Kikoff —Phoenix, AZ
- $60,000 - $80,000 a year
- Mid-level
- Continuous improvement
- 2 years
Inventory Specialist
Albertsons Companies —Tolleson, AZ
- $23 an hour
- Full-time
- High school diploma or GED
- Warehouse
- Warehouse experience
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Claims Specialist (Hotel)
CRS Temporary Housing —Phoenix, AZ
- $20 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Breakdown Support Specialist - (Call Center)
Swift Transportation —Phoenix, AZ
- $21 - $24 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid training
- Fuel card
Quick Apply
Customer Service Specialist
Orkin —Peoria, AZ
- $18 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
Support Specialist
Gopuff —Phoenix, AZ
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
7d
After Hours Customer Account Specialist
Swift Transportation —Phoenix, AZ
- From $21 an hour
- Full-time
- Microsoft Excel
- Analysis skills
- Math
- Paid training
- Employee stock purchase plan
Quick Apply
Customer Care Specialist II
Shamrock Foods Company —Phoenix, AZ
- Holidays
- Microsoft Excel
- Microsoft Outlook
- Research
- Profit sharing
- 401(k)

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Universal Service Representative I Trainee

America First Credit Union -
Glendale, AZ

Apply Now

Job Details

Full-time

Benefits

Health savings account

Qualifications

Underwriting guidelines adherence
Underwriting
High school diploma or GED
Financial record maintenance
Certified Notary Public
Typing
Clerical experience
Bookkeeping

Full Job Description

Schedule: Mon – Sat Flex Overview:

This postionn will work at our branch in Glendale, Goodyear, and Surprise.

The Universal Service Representative I employee acts as a Service Representative and enthusiastically cross-sell Credit Union services. Establishes and builds member relationships by identifying members’ needs and educating them with specific products and/or services. Responsible for performing a broad variety of customer services including opening new savings, share draft, and basic credit applications. Interviews, counsels, and advises members regarding basic loan products, deposits, and any other products/services, including investment referrals, insurance products, and mechanical repair coverage. Presents loan requests to underwriters for approval as per loan procedures.

Responsible for helping members via all channels such as phone, text, e-mail, and assisting members with video solutions, and self-serve channels to determine additional financial opportunities with the credit union in a prompt and courteous manner. Actively promotes and cross sells Electronic Services to members and serves as an electronic services expert in the branch.

Responsible for providing secretarial and clerical support for all loan processing activities. Prepares closing documents and miscellaneous paperwork necessary for booking and funding of new loan business each month. Provides general typing and clerical support for underwriting, including credit investigations and document preparation. Tracks and obtains proof of insurance as required on member loans. Maintains departmental records and files and types routine reports and records.

Ability to attain expected baselines in sales and service to support branch goals. Support marketing and lending initiatives such MRM outbound calling by proactively soliciting additional business for the Credit Union and identifying and selling AFCU products and services. Onboards new members by conducting outbound two week and two-month calls. Assists or refers members as necessary.

Responsibilities:

Assumes responsibility for the effective development of Member relations through sales and service.
- Maintains relationships with members in the branch as well as outbound calling to onboard new members at 2 weeks and at 2 months.
- Maximizes the penetration of Credit Union products and services to meet/exceed established sales goals and baselines. Has a knowledge of the Preferred Way of Selling.
- Responsible for handling member interactions via all channels while using effective sales techniques. Assesses members' current financial needs by using effective relationship building and consultative sales techniques.
- Makes appropriate recommendations for loan, deposits, and other products and services.
- Highly motivated and self-driven. Sales and goal oriented.
- Demonstrate professional sales and negotiation skills to achieve individual and branch goals
- Resolves members problems and concerns related to consumer loan products and services, and account issues.
Acts as a senior service representative and processes teller transactions.
- Identify additional cross-sell opportunities, such as checking accounts, certificate accounts, core deposit accounts, and other AFCU products and services.
- Assumes responsibility for the efficient, effective, and accurate performance of teller functions.
- Represents the Credit Union in a courteous and professional manner.
- Receives share deposits and loan payments. Computes interest.
- Processes cash advances, traveler's checks, cashier's checks, and money orders.
- Disburses cash or check share withdrawals.
- Processes transfers, post CD and all types of IRA's.
- Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
- Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
- Processes "bank by mail" transactions.
- Provides override function for other tellers.
Evaluates basic loan applications and credit criteria and determines the appropriate sale so the member and credit union both benefits.
- Actively and professionally cross-sells Credit Union product and services. Sells Debt Protection, GAP, mechanical repair coverage, and members financial solutions. Expectation is to meet monthly Credit Union sales Standards including promotions and campaigns.
- Interviews, takes applications, and processes preliminary documentation on loan requests. Conducts personal/web and telephone interviews and discusses loan alternatives, credit criteria, interest rates, and loan documentation with the member.
- Determines value of collateral. Verifies car insurance coverage. Notifies application of loan decisions. Requests additional information if required. Presents loan requests to underwriters for approval as per loan procedures.
- Processes loans including ordering of credit reports, title searches and closing.
- Assists in servicing and maintaining all aspects of loans but not limited to payoff, refinances, payment agreements and amendments to original loan contracts.
- Assumes responsibility for processing and securing liens on collateralized loans and prompt follow-up on titles still pending
- Ensures that lending operations are conducted in accordance with established Credit Union policies and are legally compliant.
- Ensures that loan requests are properly prepared and documented and that approved loans are promptly disbursed.
- Resolves any rejects concerning loans and membership accounts in a timely manner.
Acts as a branch expert for electronic services.
- Actively cross sells AFCU electronic services such as mobile banking, online banking, card guard, bill pay, mobile deposit and others.
- Has a knowledge of AFCU electronic services and serves as an expert for members as well as assists members with problem resolutions for electronic services.
- Assists members with account lock outs or other online account problems.
Acts as a branch account specialist for New Accounts.
- Assists Members with new account openings and closing of member accounts.
- Assists with some Business accounts, IRA accounts, Court ordered accounts, and HSA account applications.
- Directs members to appropriate contacts to assist with more advanced and specialized accounts when appropriate.
Performs Notary Public duties if eligible and in accordance with State Laws.

#IND21

Qualifications:

Training/Education/Certification:

High school graduate or equivalent.

Required Knowledge:

Thorough knowledge of member services, accounts, loans, and products provided.
Understanding of new account bookkeeping procedures.
Understanding of loan processing functions.
Knowledge of related requirements, procedures, and underwriting criteria.
Some accounting familiarity.

Experience Required:

Two years of varied office experience.
Perform Notary Services

Skills/Abilities:

Excellent communications and public relations skills.
Strong typing abilities (60 wpm with acceptable accuracy & neatness).
Solid math and bookkeeping abilities.
Able to operate calculator, word processor, and related computer applications.
Well organized.
Professional appearance, dress, and attitude.

If this describes you, apply now to get the ball rolling! If it reminds you of someone you know that is also looking for work, tell them about us and this opportunity! Either way, thanks for considering us as your future employer, we look forward to hearing from you.

Apply Now

Refine Your Search

customer specialist jobs in glendale, az

Universal Service Representative I Trainee

Customer Success Specialist

Customer Care Specialist

Customer Support Specialist - Returns

Customer Experience Category Specialist

Inventory Specialist - Goodyear, AZ

Technical Support Specialist - Work From Home / Reside in AZ

Customer Care Specialist

Intake Specialist (In-Office if Local / Remote if Non-Local)

Deposit Processing Support Specialist II

Member Service Officer

Customer Success Specialist

Customer Support Escalations Specialist

Inventory Specialist

Customer Claims Specialist (Hotel)

Breakdown Support Specialist - (Call Center)

Customer Service Specialist

Support Specialist

After Hours Customer Account Specialist

Customer Care Specialist II

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