Top 35 Concierge Jobs in Glendale, Wi

Lead Concierge
Jet Out, Inc. —Milwaukee, WI
- Full-time
- Mentoring
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
9d
Agent
Pinkerton —Milwaukee, WI
- Part-time
- Military
- Computer literacy
- Mid-level
Concierge
New Perspective Senior Living —Brown Deer, WI
- Part-time
- Writing skills
- English
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Concierge - Part-Time - Oak Village
The Auberge —Menomonee Falls, WI
- Part-time
- Microsoft Excel
- English
- High school diploma or GED
- Paid holidays
- Dental insurance
Receptionist
Lifespace Communities —Mequon, WI
- $15.00 - $20.40 an hour
- Part-time
- High school diploma or GED
- Entry level
Concierge | Receptionist | Front Desk
Heritage Senior Living —Elm Grove, WI
- Full-time
- Microsoft Outlook
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
14d
Part-Time Concierge
Willow Bridge Property Company —Milwaukee, WI
- Part-time
- Microsoft Word
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Concierge Security Officer
GardaWorld Security Services U.S. —Milwaukee, WI
- $21 an hour
- Part-time
- Background check
- Military
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Concierge
White Lodging Services Corporation —Milwaukee, WI
- Ability to walk for extended periods
- Hotel
- Cleaning
- Health insurance
- Dental insurance
Quick Apply
2d
Membership Concierge - Part Time
Life Time —Brookfield, WI
- Part-time
- High school diploma or GED
- Ability to stand for extended periods
- Communication skills
Front Office Supervisor
Hilton Milwaukee —Milwaukee, WI
- $20 an hour
- Full-time
- English
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Concierge
Village at the Falls —Menomonee Falls, WI
- $14 - $15 an hour
- Weekends as needed
- Computer literacy
- Basic math
- English
Quick Apply
Pat Access Rep I
Children's Wisconsin —Greenfield, WI
- Weekends as needed
- Word processing
- Computer literacy
- Windows
Part-Time Manager of People
Mueller Communications LLC —Milwaukee, WI
- Part-time
- Mid-level
- Office
- Bachelor's degree
- Profit sharing
- Health insurance
Business Office Manager
Village at the Falls —Menomonee Falls, WI
- $24 an hour
- Full-time
- Mid-level
- Team management
- 1 year
- Paid training
- Paid holidays
Quick Apply
Special Response Security Officer
GardaWorld Security Services U.S. —Wauwatosa, WI
- $22 an hour
- Weekends as needed
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Advisor
Sussex IM —Sussex, WI
- Full-time
- Writing skills
- ERP systems
- Mid-level
- Profit sharing
- Health savings account
Front Desk Supervisor
Potawatomi Casino Hotel —Milwaukee, WI
- Weekends as needed
- Mid-level
- Office
- Hotel
Service Concierge
Boucher Group —Waukesha, WI
- Full-time
- In person
- Clean driving record
- Dealership
- Driver's License
- Flexible schedule
Quick Apply
Security Officer - Concierge
GardaWorld Security Services U.S. —Brookfield, WI
- $16.50 - $19.00 an hour
- Full-time
- Background check
- Military
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
18h

I want to receive the latest job alert for concierge in glendale, wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Lead Concierge

Jet Out, Inc.
Milwaukee, WI

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Staff supervision
Serving clients
Team supervision
Managing teams in a customer support role
Coaching
Incident Escalation
Team development
Corporate aviation experience
Mentoring
Leading team collaboration initiatives
CRM system proficiency
Escalation handling
Logistics planning
Cross-functional communication

Full Job Description

Summary

The Lead Concierge serves as the service leader for Jet OUT’s concierge team, ensuring an outstanding level of guest care and seamless flight-day coordination. This role supports the Director of Concierge Services by overseeing daily operational duties such as workflows, mentoring staff, enhancing communication across departments, and delivering a white-glove client experience that aligns with Jet OUT’s standards.

The Lead Concierge is hands-on, proactive, and solutions-focused—bridging the gap between the front-line team, flight operations, maintenance, and executive leadership. They also ensure operational continuity by stepping in to cover needs during morning, evening, or high-demand periods.

Key Responsibilities:

Team Leadership & Coordination

Lead the day-to-day operations of the concierge team, ensuring full coverage for flights, member services, and passenger needs. Assisting as first point of contact for help before the Director of Concierge
Step in for concierge coverage as needed, including morning and evening shifts, staffing gaps, high-volume days, or last-minute operational needs.
Serve as the first point of escalation for concierge staff and handle escalations in the Director’s absence, ensuring timely and professional way of handling recoveries with on and off fleet options.
Support onboarding, coaching, and continuous development of concierge team members with set JetOUT Training Standards.
Ensure internal communication is consistent and organized across shifts, bases, and teams.
Support in the culture building of the concierge department and ensure that fairness and development are shared across the team for individual growth.

Client Experience & Service Delivery

Maintain the highest level of service for JetOut members, owners, and charter passengers.
Oversee service components such as ground transportation, catering, FBO coordination, hotel arrangements, and destination logistics with the ability to come up with out of the box solutions.
Ensure that service is maintained with our vendors to JetOUT standards. When we have any issues with FBO and vendors, you report them to the Director of Concierge.
Ensure all trips for the following day are done and fully reviewed, and the handoff is entirely updated.

Operational Excellence

Monitor daily flight schedules, ensuring concierge readiness and resource allocation.
Coordinate with Dispatch and Flight Operations to anticipate and communicate changes impacting client experience.
Assist with the development and enforcement of SOPs, checklists, and service protocols.
Identify operational gaps and propose solutions to improve efficiency and consistency.

Administrative & Reporting

Track any guest feedback that needs to be escalated on a monthly basis to the Director of Concierge.
Ensure that any co-owner issues are reported to the Owner Experience Manager and Director of Concierge.
Support monthly scheduling, staffing needs, and team communication.
Help manage departmental tools, platforms, and documentation.
Assist with special projects, audits, and initiatives assigned by leadership.
Support with other duties as assigned, as JetOUT is a growing company, changes and open-minded support are needed.

Qualifications:

At least 3-5 years of high-end guest care expertise, specifically within private flight operations, premium hospitality, or similar elite-service sectors.
Documented leadership background, encompassing the mentorship, coaching, and supervision of a dedicated service group.
Ability to navigate complex escalations with professional composure, ensuring rapid and effective problem-solving under tight deadlines.
Comprehensive understanding of flight-day logistics, including FBO relations, catering, transportation, and custom destination planning.
Superior communication skills, both written and oral, to facilitate seamless information flow across various shifts, locations, and internal teams.
Deep familiarity with CRM platforms, including HubSpot and other concierge-related platforms.
Extreme precision regarding operational details and meticulous management of trip audits and department handoffs.
Adaptability to provide coverage for early starts, late evenings, or peak demand periods as required by the operation.
An innovative, member-centric approach while maintaining absolute discretion regarding sensitive owner and traveler data.
Ease in a fast-moving, evolving corporate environment where agility and open-mindedness are vital for success.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

concierge jobs in glendale, wi

Lead Concierge

Agent

Concierge

Concierge - Part-Time - Oak Village

Receptionist

Concierge | Receptionist | Front Desk

Part-Time Concierge

Concierge Security Officer

Concierge

Membership Concierge - Part Time

Front Office Supervisor

Concierge

Pat Access Rep I

Part-Time Manager of People

Business Office Manager

Special Response Security Officer

Customer Success Advisor

Front Desk Supervisor

Service Concierge

Security Officer - Concierge

I want to receive the latest job alert for concierge in glendale, wi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected