Top 39 Crisis response specialist Jobs in Glendale Az

Crisis Specialist I
Solari —Tempe, AZ
- $22.12 - $24.45 an hour
- Full-time
- Hybrid work
- Master's degree
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
Field Operations Specialist - Human Services Program - Phoenix, Arizona
The Workforce Group —Phoenix, AZ
- $30 - $33 an hour
- Weekends as needed
- Background check
- Spanish
- Ability to walk for extended periods
Quick Apply
Developmental Disabilities Specialist- 40 or 30 hour shifts
Terros Health —Phoenix, AZ
- Full-time
- Spanish
- Master of Social Work
- Mid-level
- Wellness program
- Disability insurance
1d
Clinical Support Specialist- West
Bicycle Health —Phoenix, AZ
- $20.75 an hour
- Email
- Remote
- Google Workspace
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Paid holidays
7d
Security Specialist
Maricopa County —Phoenix, AZ
- $24.05 - $33.50 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Tuition reimbursement
1d
VICTIM ADVOCATE
State of Arizona —Phoenix, AZ
- $36,779 - $55,000 a year
- Email
- Background check
- 5 years
- Bachelor of Science
- Paid parental leave
- Paid holidays
4d
Administrative Specialist
Arizona State University —Phoenix, AZ
- $44,100 - $55,100 a year
- Weekends as needed
- Background check
- Spanish
- Microsoft Outlook
- Wellness program
- Paid holidays
Escalations Specialist - Spanish, Worldwide Operations Security (WWOS)
Amazon.com Services LLC —Goodyear, AZ
- $22.59 - $31.73 an hour
- Weekends as needed
- Spanish
- Writing skills
- Research
- AD&D insurance
- Health insurance
Elementary & Middle School Counselor
Valley Learning Foundation of Arizona —Phoenix, AZ
- $60,000 - $70,000 a year
- Online Application
- Classroom
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
1d
Escalations Specilist German, Global Security Organization (GSO)
Amazon.com Services LLC —Goodyear, AZ
- $22.59 - $31.73 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- AD&D insurance
- Health insurance
Licensed Arizona Psychologist - OCD & Anxiety Specialist
Brainbody Wellness Counseling —Scottsdale, AZ
- $105 - $110 an hour
- Full-time
- Hybrid work
- HIPAA
- Outpatient experience
- Doctor of Philosophy
- Paid time off
- Professional development assistance
Quick Apply
7d
Aviation intelligence-2 years aviation experience required
MedAire —Phoenix, AZ
- Weekends as needed
- Research
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Behavioral Health Technician (BHT) Artistic Behavioral Health Specialist
Resilient Health —Tempe, AZ
- $19.25 - $21.42 an hour
- Full-time
- Bilingual
- CPR Certification
- BLS Certification
- 403(b) matching
- Paid holidays
Behavioral Health Technician (BHT) ABHS
Resilient Health —Phoenix, AZ
- $19.25 - $21.42 an hour
- Full-time
- Bilingual
- CPR Certification
- BLS Certification
- 403(b) matching
- Paid holidays
Peer Support Specialist - Crisis BHU - Phoenix
Terros Health —Phoenix, AZ
- From $17.18 an hour
- Weekends as needed
- Bilingual
- CPR Certification
- BLS Certification
- Wellness program
- Health savings account
Quick Apply
Behavioral Health Technician (BHT) Artistic Behavioral Health Specialist
Resilient Health —Phoenix, AZ
- $19.25 - $21.42 an hour
- Full-time
- Bilingual
- CPR Certification
- BLS Certification
- 403(b) matching
- Paid holidays
Escalations Specialist Italian, Worldwide Operations Security (WWOS)
Amazon.com Services LLC —Goodyear, AZ
- $22.59 - $31.73 an hour
- Weekends as needed
- Microsoft Outlook
- Writing skills
- Research
- AD&D insurance
- Health insurance
Senior Manager, Incident and Crisis Operations, GSOC
Amazon.com Services LLC —Goodyear, AZ
- $158,600 - $214,500 a year
- Full-time
- 7 years
- Master's degree
- Bachelor's degree
- AD&D insurance
- Health insurance
14d
Business Continuity Spec
PNC Financial Services Group —Phoenix, AZ
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Wellness program
- Health savings account
Escalations Specialist - Arabic, Worldwide Operations Security (WWOS)
Amazon.com Services LLC —Goodyear, AZ
- $22.59 - $31.73 an hour
- Weekends as needed
- Writing skills
- Research
- Mid-level
- AD&D insurance
- Health insurance

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Crisis Specialist I

Solari -
Tempe, AZ

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Job Details

Full-time
$22.12 - $24.45 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Risk assessment

Full Job Description

Work Location: Remote - Must live in Arizona

Positions are full-time with opportunities for shift differential based on 1st, 2nd, or 3rd shift schedules.

The Job/What You'll Do:

The Crisis Specialist I is responsible for receiving, responding to, and triaging crisis and healthcare requests. Screens and triages incoming requests, completes an assessment and intervention, ensures safety, coordinates care, and documents the interaction in an electronic health record (EHR). Promotes and maintains an organizational culture that is focused on Solari's core values. This is realized by demonstrating the following outcomes: safety, recovery and resiliency, engagement, crisis assessment and intervention, hope, efficiency, quality, accuracy, and service excellence.

Responsibilities:

Respond to incoming contacts and requests for crisis and healthcare services across all contracts within the scope of employee work; completes outbound calls, emails, text or chat to effectively coordinate care and resolve crisis situations; operates with accuracy, compassion, and efficiency.
Demonstrate effective engagement skills; inspire hope and promote recovery and resiliency.
Screen and triage incoming crisis requests, resulting in safety and crisis resolution; effectively use the risk assessment tool to guide crisis intervention based on acuity and risk.
Utilize knowledge of healthcare industry standards and clinical assessment and intervention skills, resulting in crisis or contact resolution.
Provide health education and community resources based on the intervention provided.
Participate in required training, supervision, meetings, and clinical oversight; demonstrates enhanced knowledge and skill over tenure at Solari for of new contracts, suicide intervention and prevention, the behavioral health and medical healthcare systems, Medicaid or Medicare managed care, mental health and diagnostics, community resources, effective communication, active listening, speech analytics, contact center industry standards, and recovery and resiliency practices.
Demonstrate effective documentation skills; ensure all interactions are documented in the designated electronic health record in accordance with policies, procedures, and industry or organizational standards of practice.
Adhere to call center policy and procedures.
Other duties as assigned.

Knowledge, Skills, Abilities:

Critical thinking and effective decision-making for managing high-acuity crisis requests, and decision-making skills that facilitate safety and crisis resolution.
Demonstrates clear/concise/logical verbal and written business communication.
Plans effectively and adjusts effectively to new processes.
Builds and maintains collaborative relationships.
Technical, industry-specific knowledge about healthcare, behavioral health, crisis services, and clinical standards of practice; this includes knowledge of Medicaid managed care, behavioral health, crisis assessment and intervention, suicide intervention, recovery concepts, and community resources;
Demonstrates knowledge of the Medicaid behavioral health adult and children's systems in states where Solari has crisis contracts (e.g. Arizona);
Demonstrates concurrent management of multiple tasks and deadlines.

Education & Experience:

Minimum GED/High School diploma AND four (4) years of full-time behavioral health work experience required
- Or a comparable combination of education/experience and/or training will be considered equivalent to the education (Master's degree / Bachelor's degree + 1 year BH experience / Associate degree + 2 years BH experience)
Behavioral health professionals preferred
Contact/Call Center experience, preferred

Work Location: Remote - Must live in Arizona

Wireless (Wi-Fi) connection is not permitted for this position; you must be connected to your home internet modem/router with Ethernet cabling (Cat5e or better - this can be provided to staff as needed)

Working Conditions:

While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/

Who We Are & What We Offer:

Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.

Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.

Friendly work environment
Generous paid time off (PTO)
Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
Competitive compensation
Convenient office locations and Hybrid Schedule
On-site fitness room free to all employees (Tempe Office)
Basic Life Insurance
Voluntary Life, Spouse, Child Insurance
Critical Illness w/free dependents
Critical Illness Spouse
Short Term & Long Term Disability- Starts first of the month after 90 days of employment
401K & 401K Roth - Starts first of the month after 90 days of employment
United Pet Care
LifeLock for identity theft
LYRA EAP Program- 25 free sessions for mental health per family member

Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.

We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.

Apply Now

Refine Your Search

crisis response specialist jobs in glendale az

Crisis Specialist I

Field Operations Specialist - Human Services Program - Phoenix, Arizona

Developmental Disabilities Specialist- 40 or 30 hour shifts

Clinical Support Specialist- West

Security Specialist

VICTIM ADVOCATE

Administrative Specialist

Escalations Specialist - Spanish, Worldwide Operations Security (WWOS)

Elementary & Middle School Counselor

Escalations Specilist German, Global Security Organization (GSO)

Licensed Arizona Psychologist - OCD & Anxiety Specialist

Aviation intelligence-2 years aviation experience required

Behavioral Health Technician (BHT) Artistic Behavioral Health Specialist

Behavioral Health Technician (BHT) ABHS

Peer Support Specialist - Crisis BHU - Phoenix

Behavioral Health Technician (BHT) Artistic Behavioral Health Specialist

Escalations Specialist Italian, Worldwide Operations Security (WWOS)

Senior Manager, Incident and Crisis Operations, GSOC

Business Continuity Spec

Escalations Specialist - Arabic, Worldwide Operations Security (WWOS)

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