Top 354 Front desk manager Jobs in Glendale Ca

Director of Front Office
Chateau Marmont —Los Angeles, CA
- $110,000 - $130,000 a year
- Weekends as needed
- Sales
- 5 years
- Hotel
Quick Apply
Front Office Manager
The Hollywood Roosevelt Hotel —Los Angeles, CA
- $85,000 - $90,000 a year
- Full-time
- Hotel
- Senior level
- Communication skills
Quick Apply
Guest Attache Supervisor
Chateau Marmont —Los Angeles, CA
- $35 an hour
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
Quick Apply
Front Desk Manager
Residence inn by Marriott Los Angeles LAX —Los Angeles, CA
- $70,000 - $75,000 a year
- Mid-level
- Residential
- Microsoft Office
- Food provided
Quick Apply
14d
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Front Office Manager, Montrose, West Hollywood, CA
Montrose at Beverly Hills, West Hollywood, CA —West Hollywood, CA
- $80,000 - $86,000 a year
- Weekends as needed
- Computer literacy
- Writing skills
- Basic math
- Paid holidays
- Dental insurance
Quick Apply
Front Office Manager
HYATT PLACE GLENDALE —Glendale, CA
- $70,500 a year
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Overnight Front Desk Manager
The Hollywood Roosevelt Hotel —Los Angeles, CA
- $72,410 a year
- Overnight shift
- Hotel
- Senior level
Quick Apply
Real Estate Receptionist
Utopia Management, Inc. —Glendale, CA
- $20 an hour
- Full-time
- Inventory management
- Computer literacy
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
7d
Office Manager
California Institute of Aesthetic Arts —Los Angeles, CA
- $90,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Front Desk Manager
LaQunita Inn & Suites by Wyndham La Habara —La Habra, CA
- $24 - $25 an hour
- Full-time
- Bilingual
- Mid-level
- In-person
- Paid time off
- Employee discount
Quick Apply
13d
Assistant Studio Manager Hot 8 Yoga (any location)
Hot 8 Yoga —Beverly Hills, CA
- From $25 an hour
- 8 hour shift
- Mid-level
- Front desk
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Dental Practice Manager & Senior Treatment Coordinator
Dr. Marjan Mirani —Beverly Hills, CA
- $80,000 - $100,000 a year
- Weekends as needed
- Background check
- Private practice
- Dental office
- Free parking
- Health insurance
Quick Apply
Assistant Practice Manager
Ruth Swissa Medical Spa —Calabasas, CA
- $25 - $34 an hour
- Full-time
- Private practice
- Inventory management
- 5 years
- Opportunities for advancement
Quick Apply
Front Office Coordinator
Ruth Swissa Medical Spa —Calabasas, CA
- $22 - $26 an hour
- Part-time
- Inventory management
- 3 years
- In-person
Quick Apply
Assistant Retreat Director
Massage Heights - Sherman Oaks —Sherman Oaks, CA
- $20 - $25 an hour
- 8 hour shift
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Guest Attache
Chateau Marmont —Los Angeles, CA
- $30 an hour
- 8 hour shift
- Hotel
- Organizational skills
- 2 years
Quick Apply
Sr. Manager, Workplace Experience
Disney Direct to Consumer —Santa Monica, CA
- $152,800 - $186,600 a year
- Online Application
- Google Workspace
- Microsoft Outlook
- Bachelor of Science
8d
Front Office Supervisor
Vine Street Hospitality —Los Angeles, CA
- $29 an hour
- 8 hour shift
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
3d
Patient Access Representative - Admitting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Background check
- Hospital
- English

I want to receive the latest job alert for front desk manager in glendale ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk manager jobs near glendale ca

Office Manager jobs in Los Angeles, CA

Patient Access Representative jobs in Los Angeles, CA

Front Desk Manager jobs in Los Angeles, CA

Receptionist jobs in Glendale, CA

Front Desk Agent jobs in Los Angeles, CA

Front Office Manager jobs in West Hollywood, CA

Dental Office Assistant jobs in Beverly Hills, CA

Front Office Manager jobs in Los Angeles, CA

Director Of Front Office jobs in Los Angeles, CA

Back Office Banking jobs in New York, NY

Office Manager jobs in Oakland, CA

Case Manager jobs in Oceanside, CA

Office Manager jobs in Chicago, IL

Office Manager jobs in York, PA

Part Time Case Manager jobs in Los Angeles, CA

Office Manager jobs in Conroe, TX

Patient Access jobs in Houston, TX

Patient Access Representative jobs in Chesapeake, VA

Access Control Specialist jobs in Annapolis Junction, MD

Patient Access Representative jobs in Spartanburg, SC

Director of Front Office

Chateau Marmont -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$110,000 - $130,000 a year

Qualifications

Bachelor's degree

Full Job Description

Director of Front Office Job Description

Reporting to: Hotel Manager

Summary of Position: The Director of Front Office will be responsible for coordinating the provision of world-class front office service to hotel guests. Directs the Guest Attaché Team. Ensures prompt and complete satisfaction of guest requests in a professional and timely resolution of guest complaints. Maintains accurate occupancy data and assists in maximizing daily rooms revenue through the application of effective yield management sales strategies.

Summary of Essential Functions:

Works with Guest Attaché Team, Front Office Management, Sales & Revenue Management, and Valet leadership to ensure highest level of service, efficient operations and compliance.
Oversees the satisfaction of all guest requests and the resolution of all complaints received by all listed departments.
Monitors, reconciles and communicates accurate occupancy information to all hotel departments.
Assist all Department Managers in ensuring high level of guest satisfaction and ensure all complaints are addressed appropriately and logged into ALICE.
Acts as the hotels OPERA and ALICE champion.
Monitors department efficiency and praises or holds staff accountable for performance.
Monitors and manages labor in all areas.
Mentors and develops Managers and Staff and helps them identify career paths.
Works closely with other department heads for any needs in any of the Front Office areas.
Supervises new-hires and continuing training in all listed areas.
Works with Director of Sales to determine room rates based on occupancy and revenue goals.
Monitors through the Front Office Manager, cashier accuracy and over and short data, taking action and providing additional training as necessary.
Ensures Credit Limit report is monitored on a daily basis, ensuring timely payment on accounts.
Evaluates changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and exceptional financial returns.
Interacts frequently with guests to ensure total satisfaction with hotel services.
Recruits and interviews all Butlers and Guest Relations Executive Team members. Final approval from Executive Leadership.
Oversees training of all Front Office area employees.
Evaluates individual Manager performance, determining improvement and training needs and advancement requirements.
Plans in advance for special events and ensures execution of plan.
Supervises Front Desk preparation for all sold-out nights.
Assists in investigating all cashier overages or shortages as reported by Controller and Director of Finance.
Evaluates department operations and recommends changes to improve department efficiency, effectiveness and guest satisfaction.
Sets goals for Front Office Department Manager.
Attends pre-con meetings when held.
Maintains clean and excellent condition of lobby, Front Desk, and Back Office.
Ensures each department operates with sufficient inventories of office supplies.
Ensures the provision of all appropriate information and collateral materials to guests.
Ensures accurate communication of information to guest regarding all hotel operating hours.
Attends and participates in departmental meetings for all Front Office Areas.
Ability to make decisions on imperfect information.
Agility in multi-tasking.
Bias toward action.
Decisiveness.
Other duties as assigned by Hotel Manager.

Guest Relations:

Applies excellent guest relations skills when interacting with guests.
Interacts with guests in a friendly and professional manner.
Anticipates guest needs, demonstrating discretion and a sense of urgency, ensuring complete guest satisfaction, encouraging guests to return and make the Chateau their home away from home.
Familiar and knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities.
Responds to all guest requests for information and services in a timely manner.
Treats guests and colleagues with courtesy and respect.
Consistently maintains a positive attitude that ensures the best guest experience and a happy, respectful work environment.
Recognizes returning guests, promoting an environment of warmth, exclusivity, and personalization.
Handles all guest complaints according to Chateau Service Guidelines, notifies appropriate individuals immediately giving all relevant details.
Adheres to hotel telephone etiquette, message, and call handling procedures.
Reads departmental handover and bulletin board on a daily basis.
Demonstrates ability to provide coverage in other hotel departments as directed.
Completes special projects and duties as assigned.

General:

Reports to work as scheduled, in uniform, well groomed, and ready to be in position.
Demonstrates a friendly attitude to co-workers and all other hotel staff at all times.
Notifies appropriate individual promptly and fully of any problems and/or unusual matters of significance.
Is polite, friendly, and helpful to guests, management and fellow employees.
Executes emergency procedures in accordance with hotel standards.
Complies with required safety regulations and procedures.
Complies with hotel standards, policies and rules.
Recycles whenever possible.
Remains current with hotel information and changes.
Complies with hotel uniform and grooming standards.

Your work schedule will be determined by the needs of the business, including weekends and evening shifts up to and including closing time within the food & beverage operation or overnight work. In addition, your schedule may change at times based on these needs.

Summary of Job Requirements:

5+ years similar work experience.
21+ years of age.
A Bachelor degree in hospitality required.
Strong communication and people skills.
Prior hospitality experience in similar position, luxury experience preferred but not required.
Flexible schedule.
Ability to multitask and work in a fast paced environment.

Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.

Quick Apply

Refine Your Search

front desk manager jobs in glendale ca

Director of Front Office

Front Office Manager

Guest Attache Supervisor

Front Desk Manager

Front Desk Agent

Front Office Manager, Montrose, West Hollywood, CA

Front Office Manager

Overnight Front Desk Manager

Real Estate Receptionist

Office Manager

Front Desk Manager

Assistant Studio Manager Hot 8 Yoga (any location)

Dental Practice Manager & Senior Treatment Coordinator

Assistant Practice Manager

Front Office Coordinator

Assistant Retreat Director

Guest Attache

Sr. Manager, Workplace Experience

Front Office Supervisor

Patient Access Representative - Admitting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

I want to receive the latest job alert for front desk manager in glendale ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected