Top 188 Guest service agent Jobs in Glendale Heights, Il

Budtender
Ivy Hall —Glendale Heights, IL
- $18 - $19 an hour
- Microsoft Word
- Microsoft Excel
- Merchandising
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Front Desk Agent
Courtyard Bloomingdale —Bloomingdale, IL
- $16 - $17 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Marriott International, Inc —Lombard, IL
- $16.00 - $16.50 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
14d
Guest Service Agent
SpringHill Suites Chicago Elmhurst/Oakbrook Area —Elmhurst, IL
- From $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Services Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Addison, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Guest Service Representative (Front Desk Agent) - Woodspring Suites
J&P Hospitality Management, LLC —Carol Stream, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Guest Service Agent (Part Time) - Hilton Chicago O'Hare Airport
Hilton —O'hare International Airport, IL
- $24 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
23h
Front Desk Team Members
Doubletree by Hilton Lisle/Naperville —Lisle, IL
- Weekends as needed
- Hotel
- Cleaning
- Computer skills
- Employee discount
- Opportunities for advancement
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Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
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Front Desk Agent
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Manager
Embassy Suites by Hilton Chicago Lombard Oak Brook —Lombard, IL
- $50,000 - $55,000 a year
- Mid-level
- Microsoft Office
- Hotel
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11d
Night Auditor
Courtyard Bloomingdale —Bloomingdale, IL
- $17.00 - $18.50 an hour
- Overnight shift
- Computer literacy
- Mid-level
- Hotel
- Employee discount
Front Desk Sales Associate
Massage Envy —Bloomingdale, IL
- $16 - $17 an hour
- Choose your own hours
- High school diploma or GED
- Clinic
- Math
- Wellness program
- Flexible schedule
Quick Apply
Guest Service Agent - Hilton Chicago
Hilton —Chicago, IL
- $27 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Hilton Garden Inn Chicago Oakbrook Terrace - Front Desk Agent
Aimbridge Hospitality —Oakbrook Terrace, IL
- $16.00 - $16.48 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Marriott Oak Brook —Oak Brook, IL
- From $18 an hour
- Full-time
- Hotel
- US work authorization
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Courtyard Elmhurst - 370 N. IL-83, Elmhurst, IL 60126 —Elmhurst, IL
- $16 - $17 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Elmhurst, IL
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance

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guest service agent jobs near glendale heights, il

Budtender

Ivy Hall -
Glendale Heights, IL

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Job Details

$18 - $19 an hour

Qualifications

Microsoft Word
Customer communication
Microsoft Excel
Regulatory compliance
High school diploma or GED
Cash register operations
POS systems
Technical Proficiency

Full Job Description

About Ivy Hall

Ivy Hall is Illinois’s premier sensory cannabis dispensary, redefining the retail experience through warmth, education, and style. As the state’s first sensory dispensary, we combine immersive atmospheres, thoughtful product curation, and concierge-level service.

Our mission is to demystify cannabis with friendly guidance, premium products, and a commitment to community. With locations across Chicago and Illinois, Ivy Hall is more than a dispensary—it’s a community hub and destination of discovery, inspiring connection and redefining cannabis retail through creativity and innovation.

Job Summary

We are seeking an enthusiastic, knowledgeable, and service-driven Budtender to join our dynamic retail team. The Budtender plays a pivotal role in shaping each customer’s experience—offering personalized product guidance, education, and hospitality in a compliant and high-energy retail environment.

The ideal candidate is approachable, detail-oriented, and eager to learn about the evolving world of cannabis. This individual thrives in a fast-paced environment, builds lasting relationships with guests, and upholds Ivy Hall’s mission to make every visit both inspiring and educational.

Key Responsibilities

Customer Experience & Education
- Greet customers with warmth, professionalism, and a welcoming attitude
- Guide customers through their cannabis education journey, tailoring recommendations to individual preferences and experience levels
- Build and maintain lasting relationships with returning guests, fostering loyalty and brand trust
Retail Operations
- Partner with teammates to ensure a seamless retail experience across all customer touchpoints
- Process customer transactions accurately using the Point of Sale (POS) system, ensuring compliance with all state-monitored inventory protocols
- Verify customer identification and assist at the front desk as needed to ensure compliance and security
- Prepare and verify online orders for accuracy prior to pick-up
- Stock, merchandise, and replenish product displays for both regulated and unregulated inventory
Compliance & Standards
- Maintain a strong understanding of state and local cannabis regulations; adhere strictly to all compliance requirements
- Ensure accuracy in recordkeeping and tracking within the state inventory system
- Maintain a clean, organized, and sanitized workstation and retail environment at all times
Team Collaboration & Growth
- Support managers and fellow budtenders as needed to achieve store goals
- Participate in ongoing cannabis education and product training sessions
- Contribute to a positive, collaborative team culture where every member shares Ivy Hall’s commitment to service excellence

Key Qualities

Friendly, professional, and deeply customer-focused
Passion for cannabis education, wellness, and community connection
Adaptable and able to thrive in a high-volume, fast-paced retail setting
Collaborative team player who values communication, accountability, and integrity
Self-motivated learner committed to continuous personal and professional growth

Requirements

Education & Experience:
- High School Diploma or equivalent required
- 1–2 years of retail, hospitality, or customer-facing experience preferred
- Must be 21 years of age or older and able to register as a cannabis agent with the state
Technical & Physical Skills:
- Competent using standard office and retail technology (POS systems, Microsoft Word, Excel, email, etc.)
- Ability to lift up to 30 pounds unassisted and remain standing or walking for 5+ hours per shift
- Comfortable bending, kneeling, and reaching with or without assistance
- Strong attention to detail and ability to follow operational and compliance procedures precisely

Knowledge & Interests

Eagerness to learn about cannabinoids, terpenes, and diverse product applications
Understanding of cannabis regulations or willingness to be trained on state and local laws

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, and position objects, tools, or controls.

Hearing: Normal audio range, with or without correction

Vision: Close observation and ability to adjust focus

Working Environment

Work is performed both remotely and in a retail environment. The noise level is usually moderate. These characteristics represent those individual encounters while performing the essential functions of this role.

We are an Equal Opportunity Employer, and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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guest service agent jobs in glendale heights, il

Budtender

Front Desk Agent

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Guest Service Agent

Guest Services Representative (Front Desk Agent) - WoodSpring Suites

Guest Service Representative (Front Desk Agent) - Woodspring Suites

Guest Service Agent (Part Time) - Hilton Chicago O'Hare Airport

Front Desk Team Members

Front Desk Agent

Front Desk Agent

Hotel Front Desk Manager

Night Auditor

Front Desk Sales Associate

Guest Service Agent - Hilton Chicago

Hilton Garden Inn Chicago Oakbrook Terrace - Front Desk Agent

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Front Desk Agent - Soho House Chicago

Front Desk Agent

Guest Service Agent

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