Top 118 Learning specialist Jobs in Glendora, Ca

Patient Experience and Customer Service Training Specialist
HRC Fertility Management —Pasadena, CA
- $65,000 - $75,000 a year
- Full-time
- Public speaking
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Training Specialist
iNc EMPIRE —Pasadena, CA
- $75,000 - $85,000 a year
- Weekends as needed
- Background check
- Up to 50% travel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Employee Learning Experience Senior Specialist NA PRO
Ralph Lauren —Los Angeles, CA
- $63,500 - $114,105 a year
- Full-time
- Organizational skills
- Senior level
- Leadership
Education Specialist - SAS
HAYNES FAMILY OF PROGRAMS INC —La Verne, CA
- $45 - $50 an hour
- Microsoft Excel
- Microsoft Outlook
- Teaching Certification
Learning Technology Specialist
Panda Restaurant Group —Rosemead, CA
- $90,000 - $126,500 a year
- Email
- Hybrid work
- Research
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
13d
Learning and Development Trainee - $24/hr
Rapid Response Monitoring —Corona, CA
- $24 an hour
- Weekends as needed
- Mid-level
- Residential
- Organizational skills
- Wellness program
- Health insurance
Quick Apply
Special Education Specialist
Partners in Special Education —Pasadena, CA
- $2,640.00 - $2,762.31 a week
- Part-time
- Experience working with individuals with disabilities
- Word processing
- Bachelor of Science
6d
Learning Design Specialist
The RealReal —Los Angeles, CA
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Agile
- 1 year
- Paid parental leave
- Employee stock purchase plan
5h
Learning Systems Specialist
Western University of Health Sciences —Pomona, CA
- $28 an hour
- Overtime
- Background check
- Computer Science
- Writing skills
- Paid time off
- Retirement plan
12d
L&D Curriculum Developer
Panda Restaurant Group —Rosemead, CA
- $72,500 - $101,500 a year
- Email
- Mid-level
- 3 years
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Graduate Health Professions Learning Specialist
Western University of Health Sciences —Pomona, CA
- $70,304 a year
- Weekends as needed
- Background check
- Writing skills
- Public speaking
- Paid time off
- Retirement plan
12d
Instructional Designer
Pepperdine University —Los Angeles, CA
- $70,304 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- University
- Bachelor's degree
Education Specialist
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Montebello, CA
- $26.99 - $27.12 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Paid jury duty
- 403(b) matching
Special Education Teacher
Cross Country Education —Los Angeles, CA
- $31.25 - $46.00 an hour
- School experience
- Classroom
- Classroom experience
- Health insurance
- Dental insurance
Quick Apply
Adaptive Skills Training Specialist Part-Time- Direct Care (Cantonese / Mandarin preferred)
Inclusion Services,LLC —Alhambra, CA
- $30 - $40 an hour
- Part-time
- Bilingual
- 18 years or older
- Nursing
- Continuing education credits
- Health insurance
Quick Apply
Veterinarian
Global Talent Partners —Orange, CA
- Up to $190,000 a year
- Mid-level
- Medical-surgical
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
13d
Adaptive Skills Training Specialist Part-Time- Direct Care
Inclusion Services,LLC —Whittier, CA
- $30 - $40 an hour
- Part-time
- 18 years or older
- Spanish
- Nursing
- Continuing education credits
- Health insurance
Quick Apply
Technical Learning and Development Specialist IV
JPL/NASA —Pasadena, CA
- $124,384 - $153,920 a year
- Full-time
- Classroom
- 7 years
- Master's degree
- Dental insurance
- Paid time off
Education Specialist/Special Education Teacher ($50 to $65 per hour, PT)
Dynamic Education Services, Inc. —South Gate, CA
- $50 - $65 an hour
- Part-time
- Background check
- School experience
- Current TB test
Quick Apply
5d
Long Term Substitute Teacher- Special Education
Pasadena Unified School District —Pasadena, CA
- $5,878 - $10,330 a month
- Part-time
- Classroom
- Bachelor of Science
- Bachelor's degree
1d

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Patient Experience and Customer Service Training Specialist

HRC Fertility Management -
Pasadena, CA

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Teamwork
Zoom
Employee relationship building
Calendar management
Communications
LMS
Stakeholder relationship building

Full Job Description

About the Position:

The Patient Experience and Corporate Training Specialist plays a critical role in improving the overall patient journey and for improving patient experience through staff training programs. By designing, delivering, and coordinating programs to capture patient experience data and feedback, and building/implementing enterprise-wide training programs that elevate service excellence across the organization, this role is a critical role for optimum patient quality assurance and improvement. This role partners closely with clinical teams, administrative/corporate departments, and organizational leadership to ensure patient experience programs are running at optimum levels and staff are equipped with the skills, knowledge, and tools needed to consistently deliver compassionate, world-class and patient-centered care.

Responsibilities and Requirements:

Key Responsibilities

Training Development & Delivery

Design and deliver and manage patient experience training programs, including staff onboarding, refresher sessions, and specialized workshops across all practice locations.
Create training materials such as presentations, guides, job aids, e-learning modules, and simulations that can be used as self-guided tools for staff as well as management guides for staff and for in-person internal workshops
Facilitate training related to communication skills, empathy, service recovery, cultural competency, de‑escalation, and organizational service standards.
Maintain and update curriculum to reflect best practices and current patient experience priorities.

Program Coordination

Develop and manage the training calendar, scheduling, registration, attendance tracking, and logistics for in‑person and virtual sessions.
Evaluate and then coordinate with department leaders to implement training needs and customize sessions for various roles (clinical, front desk, support services, etc.).
Collaborate with Human Resources and Department Leads to track completion rates and ensure compliance with mandatory patient experience and customer service training requirements.

Quality Improvement & Patient Experience Support

Monitor patient satisfaction and experience data (e.g., HCAHPS, CG‑CAHPS, internal surveys) to identify training opportunities.
Support service recovery processes by training staff on best‑practice communication and problem‑solving skills.
Partner with practice managers and department leaders to develop and implement improvement initiatives across the organization.
Document and report training effectiveness using evaluations, surveys, and metrics.
Ensure evaluations are incorporated into every training and used to support appropriate changes to curriculum

Collaboration & Stakeholder Engagement

Work closely with leaders across clinical, operational, and administrative teams to support patient experience goals.
Participate in committees, workgroups, and improvement teams related to patient satisfaction and service culture.
Assist with organization‑wide campaigns and communication rollouts that support patient engagement and service excellence.

Qualifications

Education & Experience

Bachelor’s degree in Healthcare Administration, Education, Organizational Development, Communications, or related field (required).
2–4 years of experience in training, patient experience, customer service, or healthcare operations (preferred).
Experience facilitating training sessions for diverse groups of learners (highly preferred).

Skills & Competencies

Strong facilitation, presentation, and public speaking skills.
Ability to design training materials that are clear, engaging, and accessible.
Excellent communication, relationship-building, and interpersonal skills.
Knowledge of patient satisfaction metrics (HCAHPS, CG‑CAHPS) and healthcare service excellence standards.
High emotional intelligence and ability to model empathetic, patient‑centered behaviors.
Proficiency in Microsoft Office, LMS platforms, and virtual training tools (Teams/Zoom).

Work Environment

Standard office and healthcare facility settings.
Requires regular travel across multiple sites.
Early morning or late-afternoon classes based on operational needs.

Why This Role Matters

The Patient Experience Training Coordinator directly contributes to creating a service culture that improves patient outcomes, builds trust, and strengthens the overall reputation of the organization. This role empowers employees with the tools to provide exceptional care every day.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

learning specialist jobs in glendora, ca

Patient Experience and Customer Service Training Specialist

Training Specialist

Employee Learning Experience Senior Specialist NA PRO

Education Specialist - SAS

Learning Technology Specialist

Learning and Development Trainee - $24/hr

Special Education Specialist

Learning Design Specialist

Learning Systems Specialist

L&D Curriculum Developer

Graduate Health Professions Learning Specialist

Instructional Designer

Education Specialist

Special Education Teacher

Adaptive Skills Training Specialist Part-Time- Direct Care (Cantonese / Mandarin preferred)

Veterinarian

Adaptive Skills Training Specialist Part-Time- Direct Care

Technical Learning and Development Specialist IV

Education Specialist/Special Education Teacher ($50 to $65 per hour, PT)

Long Term Substitute Teacher- Special Education

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