Top 2 Computer network support specialist Jobs in Glens Falls, Ny

IT Specialist 2
Saratoga Regional YMCA —Saratoga Springs, NY
- $70,000 - $75,000 a year
- Full-time
- Clean driving record
- Research
- Mid-level
- Disability insurance
- Health insurance
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14d

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IT Support Specialist
Mid-City Electric —Westerville, OH
1-3 years of experience in help desk or technical support roles. Be the go-to expert for IT support and troubleshooting hardware, software, and network issues.
$25 - $29 an hour
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10d
Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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IT Specialist 2

Saratoga Regional YMCA -
Saratoga Springs, NY

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Job Details

Full-time
$70,000 - $75,000 a year
14 days ago

Benefits

401(a)
Disability insurance
Health insurance
Dental insurance
Vision insurance
403(b)
Life insurance

Qualifications

Mobile device support
IT user and group management
GPO
Wireless Access Point implementation
iOS
Wireless network configuration
Research
Windows
VLAN
Driver's License
Driving
Azure AD
SaaS platforms
Networking equipment (troubleshooting support)
Collaborative technology platforms
Mobile device management
Microsoft Teams
Network security appliance implementation
Network infrastructure management
SaaS
Video conferencing systems operation
IT department experience

Full Job Description

Description:

Salary Range: $70,000-$75,000/year

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The IT Specialist is responsible for maintaining day-to-day IT operations and deploying special IT projects in order to meet the needs of the growing organization and its users.

The SRYMCA offers competitive benefits to all full-time staff including:

Medical, Dental and Vision Coverage.
Life Insurance (Paid 100% by the SRYMCA).
Short and Long-Term Disability Insurance (Paid 100% by the SRYMCA).
FREE association-wide family membership.
401(a) and 403(b) retirement accounts.
All eligible employees receive the SRYMCA’s retirement contribution of 12% of their biweekly gross earnings.
Discounts on childcare services, including summer camp.
20% discount on program classes for the employee and dependents (subject to availability during regular registration periods).
40% discount on childcare services and Day Camps (limited number of discounted slots may be available, depending on enrollments).

JOB PERKS:

Competitive Pay: We believe in recognizing talent and dedication. Our compensation packages are designed to be competitive within the industry, rewarding your skills and experience.
Community Impact: The chance to make a meaningful difference in the lives of individuals and families in your community.
Free YMCA Membership: Enjoy unlimited access to all SRY facilities, encouraging you to lead a healthy and active life.
Health and Wellness Programs: Participate in fitness classes, workshops, and wellness initiatives.
Collaborative Environment: Work alongside a passionate team committed to promoting health & wellness both physically and spiritually.

ESSENTIAL FUNCTIONS:

Operations: Maintain, monitor, and troubleshoot day-to-day IT operations issues.
User Support: Provide assistance & support to end users for tier 2 systems/infrastructure issues.
Projects: Research, evaluate, and deploy IT systems solutions, infrastructure projects, and systems updates/upgrades.

SPECIAL PROJECTS:

Assist with the relocation of a primary data closet during building renovations.
Assist with developing a new M365 DLP policy for OneDrive, Sharepoint, and Copilot
Assist with active directory KERBEROS hardening
Research & deploy new switch hardware to replace an older switch stacks
Assist with transition to a new VoIP phone system
Set-up & deploy centralized password manager for all YMCA staff
Research & deploy a centralized IT systems monitor
Research & deployment of a new IT ticketing system
Research & deployment of a new on-premise network inventory tool
Set-up RDP file signing
Automate SSL certificate renewals

TECHNOLOGIES:

Window Server 2019 and later
Active Directory, Group Policy, Certificate Authority
Microsoft 365 / Entra
Microsoft Teams, OneDrive, Sharepoint, Copilot
Dell & Netgear managed switches
Sonicwall & Fortigate firewalls
TinyMDM & Mosyle MDM platforms
Unifi WAPs

Requirements:

Degree in IT or related field or relevant certifications and/or experience required.
3-5 years of experience in similar or related IT roles.
Technical proficiency with:
On-premise network infrastructure (firewalls, switches, wireless access points, subnets, VLANs, DHCP)
Windows domain server environments (including Active Directory, Group Policy, and Windows clients)
Android/iOS mobile device management systems
SaaS & cloud platforms (particularly Microsoft cloud products)
Problem-solving skills, such as interpreting, troubleshooting, and research technical problems and error messages
Ability to multi-task and prioritize service calls, issues, and projects
Must be organized, reliable, diligent, and willing to learn.
Must be able to research, evaluate, and compare IT tools, products, and solutions.
Must be able to utilize online resources & discussion platforms for troubleshooting and research.
Must be able to work independently on assigned tasks and service calls.
Must be able to clearly communicate with both IT staff and end-users.
Must have a driver’s license, personal vehicle, and clean driving record for traveling between facilities (vehicle mileage will be compensated).

The SRYMCA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, domestic violence victim status or any other characteristic protected by law.

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IT Specialist 2

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