JOB DESCRIPTION
We are currently looking for a Quality Control (QC) Technician to join our team in our head office and manufacturing facility in Saratoga Springs, New York.
AgroChem USA is a subsidiary of the multinational Kersia Group, and we are committed to delivering innovative solutions that help dairy farmers produce high-quality milk with maximum efficiency, profitability, and sustainability. Our primary focus is on the dairy industry, which allows us to provide products designed to meet changing world standards for milk quality, environmental safety, and animal welfare.
Summary/Objective
The lab technician (Lab Tech) is a member of the Quality Control Team. As a member of the QC team, Lab Tech is responsible for laboratory activities to ensure GMP-compliant testing, data integrity (ALCOA+), timely release decisions, and audit readiness. The Lab Tech operates and maintains UPLC, Ion Chromatography, Metrohm Titrator, spectrophotometer, and balances; owns method lifecycle, specifications, and continuous improvement. The lab technician supports laboratory staff by maintaining glassware; maintaining logs and record books; troubleshooting and resolving problems; helping with special projects (consistent with established standards, customer specifications, and production goals).
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ensure an important level of internal and external customer service by leading timely investigations and corrective actions for quality-related complaints or issues.
2. QC operations, setting priorities, service levels, and resource allocation.
3. Performing sampling, inspection, and testing to ensure productivity, data integrity, and technical accuracy.
4. Develop and analyze statistical data, test results, and product specifications to establish and maintain quality and reliability standards.
5. Ensure full compliance with cGMP, federal and state regulations, internal standards, and data integrity principles (ALCOA+).
6. Oversee testing across all stages of production (incoming/raw materials, in-process testing, and finished product release) to verify conformance to specifications.
7. Review and approve Certificates of Analysis and ensure completeness, accuracy, and regulatory defensibility of all QC data packages.
8. Maintain and verify calibration, qualification, and accuracy of QC laboratory equipment in accordance with established procedures.
9. Manage raw material qualification requirements, supplier test expectations, and final raw material approvals.
10. Partner with R&D, Production, and Quality Assurance on method development needs, sampling plans, specification alignment, and risk-based testing strategies.
Competencies
- Customer/Client Focus.
- Time Management and Performance Management
- Collaboration across departments.
- Root cause analysis and problem-solving.
- Critical thinking, i.e., using reasoning and logic for identifying strength and weaknesses of the facility.
- Operations monitoring, i.e., watching dials, gauges, and other indicators to ensure that a machine is working correctly.
- Familiarity with laboratory guidelines of the US government.
- Attention to Detail: Performing tests requires exact measurements and a good eye for detail, or the results could be false.
- Dexterity: Lab techs work with their hands and will need dexterity to work with small vials, test tubes, and delicate lab equipment.
- Stamina: Lab technicians work long days on their feet, sometimes hunched over a workstation for lengthy periods of time.
- Technical Skill: Lab techs need to understand complex lab machinery and computer programs used to conduct tests.
Supervisory Responsibility
This position does not have any management responsibilities.
Position Type/Expected Hours of Work
This is a full-time position. Hours of work are Monday through Friday, 40 hours per week. (6:00 AM – 2:30PM)
Preferred Education and Experience
- BS/BA in Chemistry or related field
- 1-3 years in GMP QC laboratory
- Direct expertise with UPLC and ion chromatography; experience with Metrohm titration and spectrophotometry.
- Demonstrated competency in investigations, CAPA, change control, and data integrity (ALCOA+).
- Familiarity with ERP management (Chempax and Oracle or similar) oversight
AAP/EEO Statement
AgroChem USA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, AgroChem USA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
AgroChem USA expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of AgroChem’s employees to perform their job duties may result in discipline up to and including discharge.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
