Top 259 Customer service manager Jobs in Glenview Il

Assistant Store Leader, Customer Experience & Outreach
CRATE & BARREL —Skokie, IL
- Weekends as needed
- Mid-level
- Retail management
- Leadership
8d
Client Service & Warranty Manager Residential Remodeling - Front Desk
Confidential —Skokie, IL
- $65,000 a year
- 8 hour shift
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Center Technical Lead
AAOS —Rosemont, IL
- $83,000 - $86,000 a year
- Hybrid work
- Spanish
- Computer Science
- 5 years
Quick Apply
7d
Customer Service Team Lead
ABC Plumbing, Sewer, Heating, Cooling and Electric —Arlington Heights, IL
- $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
13d
Manager, Customer Support
Applied Systems, Inc. —Chicago, IL
- $75,000 - $105,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Customer Experience Manager
Visual Comfort & Co. —Skokie, IL
- $110,000 - $115,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Customer Service Manager
Xylem —Morton Grove, IL
- $115,000 - $130,000 a year
- Full-time
- Marketing
- Residential
- Analysis skills
- Paid parental leave
- Health insurance
13d
Customer Service Supervisor
RelaDyne —Des Plaines, IL
- $60,000 - $80,000 a year
- Microsoft Excel
- Mid-level
- Office
- Health savings account
- AD&D insurance
Associate Customer Success Manager
Applied Systems, Inc. —Chicago, IL
- $60,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- 1 year
- Health insurance
- Dental insurance
Manager, Customer Support
Intercom —Chicago, IL
- $109,000 - $130,000 a year
- Hybrid work
- Writing skills
- Office
- 3 years
- Paid parental leave
- Health insurance
Customer Service Manager
NVENIA —Wood Dale, IL
- $99,775 - $122,800 a year
- Full-time
- Oracle
- 5 years
- Mid-level
Quick Apply
CLIENT EXPERIENCE MANAGER - CHICAGO, IL - REMOTE
Compass Corporate —Chicago, IL
- $70,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Management
- Customer service
- Commuter assistance
- Paid parental leave
Quick Apply
13d
Customer Success Manager
Instrumentum —Elmhurst, IL
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Marketing
- 3 years
- Analysis skills
Quick Apply
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —Chicago, IL
- $20.05 - $35.00 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
7d
Supervisor, Customer Service
Procoplast —Rolling Meadows, IL
- $70,600 - $95,000 a year
- Overtime
- 5 years
- Writing skills
- English
- Wellness program
- Disability insurance
13d
Manager, Customer Success - Enterprise Accounts
Motus —Chicago, IL
- $115,000 - $125,000 a year
- Remote
- Research
- Analysis skills
- Mentoring
- Health savings account
- AD&D insurance
Quick Apply
12d
Program Manager, Ambassador Resource Center, Patient Services
AbbVie —Mettawa, IL
- $109,500 - $208,500 a year
- Full-time
- Remote
- Bachelor of Science
- Bachelor's degree
- Organizational skills
- Paid holidays
- Health insurance
8d
Customer Services Project Manager
Siemens —Buffalo Grove, IL
- $133,182 - $150,144 a year
- Full-time
- Remote
- Customer service
- 5 years
- Presentation skills
Senior Director, Head of Client Operations (Remote) – AIM
Advyzon —Chicago, IL
- Remote
- Bachelor's degree
- Financial services
- Senior level
- Health insurance
- Dental insurance

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customer service manager jobs near glenview il

Assistant Store Leader, Customer Experience & Outreach

CRATE & BARREL -
Skokie, IL

Apply Now

Job Details

Full-time
8 days ago

Qualifications

Customer communication

Full Job Description

Strategic and service-driven, the Assistant Store Leader – Customer Experience & Outreach drives sales and engagement through hands-on leadership and a passion for delivering results. In this role, you lead sales and service programs, train and coach associates, and implement engagement initiatives that boost customer acquisition, retention, and loyalty. You oversee the performance of key programs such as Design Services, Trade, Registry, and in-store events—driving traffic, conversion, and long-term relationships. By analyzing KPIs, managing customer feedback, and maintaining brand standards, you ensure operational excellence and a consistent, elevated store experience. You also manage scheduling, expenses, and safety awareness while driving kitchen and Registry business through proactive outreach and events that bring the brand to life.

A day in the life as an Assistant Store Leader...

In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area.
Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training.
Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD).
Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution
Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results.
Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required.
Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate.

What you'll bring to the table..

Your sense of personal style with a discerning eye and passion for design and home furnishings
Strong communication, interpersonal, and problem solving skills
Strong delegation skills in support of execution and driving results
Proven ability to build a culture focused on success and teamwork

We’d love to hear from you if you have…

2+ years customer service or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends

Apply Now

Refine Your Search

customer service manager jobs in glenview il

Assistant Store Leader, Customer Experience & Outreach

Client Service & Warranty Manager Residential Remodeling - Front Desk

Service Center Technical Lead

Customer Service Team Lead

Customer Service Lead

Manager, Customer Support

Customer Experience Manager

Customer Service Manager

Customer Service Supervisor

Associate Customer Success Manager

Manager, Customer Support

Customer Service Manager

CLIENT EXPERIENCE MANAGER - CHICAGO, IL - REMOTE

Customer Success Manager

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Supervisor, Customer Service

Manager, Customer Success - Enterprise Accounts

Program Manager, Ambassador Resource Center, Patient Services

Customer Services Project Manager

Senior Director, Head of Client Operations (Remote) – AIM

I want to receive the latest job alert for customer service manager in glenview il

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