Top 1 Utility clerk Jobs in Globe, Az

Utility Clerk- Water Office
City of Globe —Globe, AZ
- $33,867 - $37,338 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
3d

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Utility Clerk- Water Office
City of Globe —Globe, AZ
Receives telephone calls and citizen visits concerning utility billings or various other services; handles questions and matters of a more technical nature;…
$33,867 - $37,338 a year
3d

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Utility Billing Clerk
City of Bellefontaine —Bellefontaine, OH
Strong computer, data entry, organizational, and communication skills. One (1) to three (3) years of clerical, biling, or customer service experience preferred.
$20.20 - $32.36 an hour
Quick Apply
8h

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Utility Clerk- Water Office

City of Globe -
Globe, AZ

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Job Details

Full-time
$33,867 - $37,338 a year
3 days ago

Qualifications

Computer operation
Customer communication
Computer literacy
Writing skills
Basic math
In-person customer service
High school diploma or GED

Full Job Description

JOB

GENERAL PURPOSE

Performs technical, administrative, and clerical work in the billing and coordination of utility and other public works services. Grade 7

SUPERVISION RECEIVED

Works daily under the general supervision of the Water Office Supervisor. This position is being classified as a finance department position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Receives telephone calls and citizen visits concerning utility billings or various other services; handles questions and matters of a more technical nature; responds to citizen complaints.
Balance daily till and prepare daily bank deposit.
Accept and process payments and fees in CASELLE and online.
Process penalties for delinquent Utility accounts
Prepare and mail delinquent notices
Pursue collection of delinquent Utility accounts; including establishing and monitoring payment schedules and creating civil court summons for said collections
Process work orders for utility disconnections, reconnections, new orders, and other public works service requests.
Oversee accuracy of meter readings and direct rereading of meters when there are inconsistencies.
Oversee billings for correctness and accuracy, recalculates any bills that have been issued improperly.
Create and submit bill file to outsourced printers for mailing.
File; Utility applications, terminations, and payment stubs; Civil court summons and dismissals; Service orders and Blue stakes
Schedule monthly billing cycles via Microsoft Outlook
Schedule deliveries, removals, exchanges, and repairs with Right Away Disposal (our third-party trash company)
Perform other duties as assigned.

DESIRED MINIMUM QUALIFICATIONS

Education and Experience:

High School diploma or GED, prefer AA in accounting or related field.
Two-year experience working with customers while balancing multiple duties and responsibilities.

Necessary Knowledge, Skills and Abilities:

Working knowledge of computers and electronic data processing
Working knowledge of modern office practices and procedures
Working knowledge of governmental utility billing principles and practices
Some knowledge of public works operations
Ability to perform arithmetic computations accurately and quickly
Ability to communicate effectively verbally and in writing
Ability to establish successful positive working relationships
Ability to work under pressure and/or frequent interruptions
Ability to work with angry or difficult customers

SPECIAL REQUIREMENTS

None

TOOLS AND EQUIPMENT USED

Personal computer, word processing and spreadsheet software; central financial computer; 10-key calculator, phone, base radio, fax and copy machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Utility Clerk- Water Office

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