Top 3 Agm hotel Jobs in Gloucester, Ma

General Manager
Residence Inn Peabody —Peabody, MA
- Weekends as needed
- Bilingual
- Ability to walk for extended periods
- 5 years
Front Desk Agent
MCR Hotels —Peabody, MA
- $18 - $20 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
All General Manager Task Force Positions
Transformation Hospitality Solutions LLC —United States
- Temporary
- Background check
- In-person
- Senior level
Quick Apply

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Director of Hotel Operations
Hilton —Boston, MA
As a Director of Hotel Operations , you’re not just directing daily hotel operations – you’re spreading the light and warmth of hospitality by delivering…
$120,000 - $140,000 a year
10d
General Manager
Residence Inn Peabody —Peabody, MA
The GM acts as the primary ambassador of the hotel, building strong relationships with guests, employees, ownership, and the local community.

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Front Desk Agent
MCR Hotels —Dublin, OH
Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. Type on and operate computers and other office machinery or…
$16 an hour
Quick Apply
Assistant General Manager
Courtyard - Columbus Airport —Columbus, OH
Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments.
$45,000 - $55,000 a year
Quick Apply

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agm hotel jobs near gloucester, ma

General Manager

Residence Inn Peabody
Peabody, MA

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Job Details

Qualifications

Financial forecasting
Property management tools
Financial reporting
Managing hospitality teams
Profit & loss
Driver's License
Team management
Managing property management budgets
Financial performance measurement
Productivity software
Hotel operations budget management
Profit and loss analysis
Negotiation in dispute resolution
General management

Full Job Description

Description:

The Property General Manager (GM) oversees all aspects of hotel operations, ensuring the property achieves financial success, guest satisfaction, and operational excellence. This leadership role is responsible for strategic planning, staff development, financial performance, and maintaining brand and service standards. The GM acts as the primary ambassador of the hotel, building strong relationships with guests, employees, ownership, and the local community.

Lead, manage, and motivate all hotel departments, ensuring alignment with company goals and brand standards.
Oversee daily hotel operations of all departments.
Drive financial performance by managing budgets, controlling costs, maximizing revenues, and achieving profitability targets.
Monitor guest feedback and implement service improvement plans to ensure exceptional guest satisfaction. Ensure all guest comments are responded to within brand service standards.
Recruit, hire, train, and develop department leaders and line employees.
Establish performance goals, conduct evaluations, and hold staff accountable.
Ensure compliance with company policies, brand requirements, local laws, and safety regulations.
Collaborate with sales and marketing teams to drive occupancy, RevPAR, and market share growth.
Oversee property maintenance and capital improvement projects to ensure quality standards.
Develop and maintain strong relationships with ownership groups, community partners, and brand representatives.
Handle escalated guest concerns and resolve operational challenges effectively.
Represent the hotel at industry, community, and brand-related events.
Ensures compliance with all labor requirements, compliance with federal, state, and local requirements as well as Company policy and procedure.
Ensure compliance with all OSHA and Worker’s Compensation programs and compliance requirements, reporting and training as directed.
Ensures all hiring practices, discipline and terminations are conducted in accordance with company SOPs and are consistently applied to all associates.
Responsible for all human resources functions on property including performance management, recruiting, hiring, onboarding, payroll administration and processing, dispute resolution, and progressive discipline.
Other duties may be assigned by leadership.

Requirements:

Requirements:

Bachelor's degree in hospitality management, business administration, or related field preferred.
5+ years of progressive hotel management experience, with at least 2 years in a senior leadership role (GM, AGM, or Director of Operations). F&B experience highly desired, required for some locations.
Strong financial acumen with proven success in budgeting, forecasting, and P&L management.
Excellent communication, negotiation, and interpersonal abilities. Strong problem-solving and decision-making skills.
Experience with property management systems (PMS), financial reporting tools, and Microsoft Office Suite.
A valid Drivers’ License and insurability to operate company vehicles
Bilingual skills are a plus.
Requires regular in-person attendance, not a remote or hybrid role

Physical Requirements:

Ability to stand, walk, and move throughout the property for extended periods (up to 8 hours).
Frequent use of computer systems, phones, and office equipment.
Occasionally lift or carry items up to 25 pounds.
Ability to work long or irregular hours, including evenings, weekends, and holidays, as business demands.
Must maintain a professional appearance and presence at all times.

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agm hotel jobs in gloucester, ma

General Manager

Front Desk Agent

All General Manager Task Force Positions

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