Top 14 Guest service agent Jobs in Goddard, Ks

Guest Service Representative
Holiday Inn Express & Suites Maize —Maize, KS
- Hotel
- High school diploma or GED
- Computer skills
4d
Front Desk Agent- New Hilton Garden Inn Homewood Suites
Hilton Garden Inn | Homewood Suites Wichita Airport —Wichita, KS
- $14 - $16 an hour
- 8 hour shift
- Clean driving record
- Hotel
- High school diploma or GED
- Free parking
- Paid training
Quick Apply
Hotel Front Desk Representative
Wichita Hampton Inn by Hilton Northwest —Wichita, KS
- $15 an hour
- Full-time
- Hotel
- Accounting
- Computer skills
Quick Apply
Guest Services Agent
Springhill Suites by Marriott at Wichita Airport —Wichita, KS
- Writing skills
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Representative
Hilton Garden Inn Wichita Downtown —Wichita, KS
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Guest Service Supervisor
Drury Hotels Company LLC —Wichita, KS
- Up to $3,200 a year
- Urgently hiring
- Sales
- English
- Mid-level
- Health insurance
- Dental insurance
Front Desk Agent Full Time
Candlewood Suites by IHG —Wichita, KS
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
Front Desk Agent Part Time
SpringHill Suites Wichita East —Wichita, KS
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Front Desk Agent (Part Time) - Staybridge Suites NE Wichita
Lexima —Wichita, KS
- $14 - $15 an hour
- Part-time
- Inventory management
- English
- Ability to climb stairs
2d
Front Desk Agent - Staybridge Suites NE Wichita
Lexima —Wichita, KS
- $14 - $15 an hour
- Weekends as needed
- Inventory management
- English
- Ability to climb stairs
Front Desk Agent
PSJ Lodging Corporation —Wichita, KS
- $13 - $14 an hour
- Part-time
- Computer literacy
- Office
- Administrative experience
- Paid time off
- Employee discount
Quick Apply
10d
Front Desk Agent (3pm - 11pm) - Holiday Inn Express NE Wichita
Lexima —Wichita, KS
- $14 - $15 an hour
- Weekends as needed
- Inventory management
- English
- Ability to climb stairs
2d
Front Desk Staff
Comfort Inn by Choice Hotels —Wichita, KS
- $11 - $13 an hour
- Part-time
- Spanish
- English
- Hotel
Quick Apply
12d
Front Desk Agent
Holiday Inn Express and Suites —Andover, KS
- $12.50 - $13.00 an hour
- Part-time
- Computer literacy
- Hotel
- US work authorization
Quick Apply
1d

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Front Desk Agent- New Hilton Garden Inn Homewood Suites
Hilton Garden Inn | Homewood Suites Wichita Airport —Wichita, KS
Valid driver's license with a clean driving record, since all shifts help drive the shuttle when needed. Answer phones, route calls, take accurate messages, and…
$14 - $16 an hour
Quick Apply

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Leasing Agent
Wagenbrenner Management Inc. —Columbus, OH
Leases apartment homes - greets prospective residents, determines their needs and preferences, professionally presents community and specific apartment homes…
$19 - $21 an hour
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Guest Service Agent, Full-Time
Holiday Inn Columbus Downtown —Columbus, OH
The hotel operates 24/7/365 and as such this position will require the flexibility to work a variety of shifts to include nights, weekends and holidays..
From $15 an hour
Quick Apply

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guest service agent jobs near goddard, ks

Guest Service Representative

Holiday Inn Express & Suites Maize
Maize, KS

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Job Details

4 days ago

Qualifications

Client inquiry handling
Employee relationship building
High school diploma or GED

Full Job Description

Description:

Job Summary

Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Essential Job Functions

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
Always maintain a friendly and warm demeanor.
Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards.
Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met.
Handle requests for information, mail and messages in an efficient and courteous manner.
Answer guest inquiries about hotel service, facilities and hours of operation.
Answer inquiries from guests regarding restaurant, transportation, entertainment, etc.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Follow all Mid-Continent Hospitality credit policies.
Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates.
Obtain all necessary information when making room reservations and follow the rate quoting scenario.
Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient and courteous manner.
Fully understand and be able to operate all relevant aspects of the front desk computer system.
Always use proper two-way radio etiquette when communicating with other employees.
Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees.
Maintain compliance with all company policies and procedures.
Perform related duties as assigned by supervisor.

Requirements:

Required Skills/Abilities:

Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents.
Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must maintain composure and objectivity while under pressure.

Education and Experience:

College course work in related field helpful.
Experience in a hotel or a related field helpful.
High School diploma or equivalent required.

Physical Requirements:

Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during the entire shift.

Apply Now

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guest service agent jobs in goddard, ks

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Front Desk Agent (3pm - 11pm) - Holiday Inn Express NE Wichita

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