Top 41 Desktop support technician Jobs in Golden, Co

Desktop Support Technician
OmniTRAX, Inc —Denver, CO
- From $28.20 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
Quick Apply
10d
Desktop Technician (Deployment)
Quantix —Lakewood, CO
- Full-time
- Windows
- Entry level
Quick Apply
IT Support Technician
SRS Acquiom —Denver, CO
- $31.25 - $36.06 an hour
- Weekends as needed
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Intratek Computer Inc —Louisville, CO
- Up to $27 an hour
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Help Desk Technician
KPA —Lafayette, CO
- $33 - $36 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Paid holidays
- Health insurance
10d
Information Technology Support Technician
Carollo Engineers Inc. —Littleton, CO
- $34 - $36 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
12h
IT Support Desk Engineer II
HEARTLAND BUSINESS SYSTEMS LLC —Denver, CO
- $57,000 - $62,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
14d
Field Services Engineer
Cognizant —Golden, CO
- $60,000 - $72,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Employee stock purchase plan
IT Support Specialist
PREMIER GROUP INSURANCE INC —Denver, CO
- $28.85 - $31.85 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Free parking
- Paid holidays
3d
IT Specialist (Contract)
Zephyr —Denver, CO
- $28 - $42 an hour
- Contract
- Google Workspace
- Inventory management
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
13d
Service Desk Engineer
NexusTek —Denver, CO
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
IT Support Technician - CO
PTA Plastics —Niwot, CO
- $25 - $32 an hour
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
6d
IT Service Desk Technician
Quanta Services —Aurora, CO
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
Service Desk Engineer
Nexus Technologies LLC —Greenwood Village, CO
- $25 - $29 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Tier 1 Level II Lead.
Sharp Solutions Inc —Denver, CO
- $35 - $37 an hour
- Urgently hiring
- Microsoft Outlook
- Mid-level
- Supervising experience
Quick Apply
Desktop Support Technician - Level 3
Ovation Workplace Services Inc —Commerce City, CO
- $40,000 - $54,000 a year
- Weekends as needed
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
IT Service Desk Technician
PAR Electrical Contractors, LLC —Aurora, CO
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
RETAIL COMPUTER TECHNICIAN Pay range $19.29 to $30+
Micro Center —Denver, CO
- $18.81 - $35.00 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Systems Administrator - Active Polygraph Required
Northrop Grumman —Aurora, CO
- $91,800 - $137,600 a year
- Overtime
- Writing skills
- Mid-level
- Master's degree
- Paid holidays
- Disability insurance
Level I Technician
TeamLogic IT, Denver Tech Center, CO —Denver, CO
- $39,000 - $45,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Windows
- Health insurance
- Paid time off
Quick Apply

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desktop support technician jobs near golden, co

Desktop Support Technician

OmniTRAX, Inc -
Denver, CO

Quick Apply

Job Details

Full-time
From $28.20 an hour
10 days ago

Benefits

Paid parental leave
Health savings account
AD&D insurance
Disability insurance
Relocation assistance
Health insurance
Dental insurance
401(k)
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Defect resolution root cause analysis
Smartphone (troubleshooting support)
IT user and group management
Phone communication
Professional ethics
iOS
Windows
High school diploma or GED
Driver's License
Internal employee customer service
Desktop (troubleshooting support)
Azure AD
Desktop applications
Productivity software
Desktop administration
Ticketing system technical support
Failure analysis
Mobile devices
Client interaction via phone calls

Full Job Description

POSITION SUMMARY
The Desktop Support Technician performs maintenance and support of the IT Infrastructure needs: PC workstations, switches, printers, copiers, and VoIP system. Analyzes requirements, resolves problems, installs hardware and software solutions and answers calls/emails from internal customers to troubleshoot and resolve issues for desktop environment. Performs desktop support and service desk role.

The Desktop Support Technician demonstrates and adheres to the company values of safety, honesty, ownership, respect, and teamwork to ensure a successful partnership with customers and employees that result in OmniTRAX’s continued success.

ESSENTIAL RESPONSIBILITIES

Assist in the repair, inventory tracking, management, and deployment of new systems
Upgrade existing systems
Daily administration and maintenance of computer devices
Daily administration and maintenance of user accounts
Deliver end-user support over the phone and desk side: install, configure and the ongoing usability of user desktop computer, peripheral equipment, and software
Assist end-users with network support
Available to work on rotating basis to support the 24/7 on-call of the production environment
On-site requirement a minimum of 4 days per week subject to change at company discretion
Conduct computer deployment: track and execute computer hardware refreshes
Monitor ticket system: triage incoming helpdesk tickets; work with IT staff as appropriate to determine and resolve reported problems from users
Assist users and work within small IT team to resolve technical problems with desktop computing/network equipment and software
Perform printer support: troubleshoot issues with printers, copiers, and scanners
Create and update documentation for user/IT processes, document repeatable processes and procedures
Personal interaction with internal customers

OTHER DUTIES

Perform other duties and projects as assigned

SUPERVISORY RESPONSIBILITIES

None

REQUIRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

High School Diploma/GED
3-5 years desktop and direct end-user contact support experience
Experience with helpdesk ticketing system
Possess good trouble-shooting and problem-solving skills
Outstanding interpersonal, customer service and telephone etiquette skills: professional demeanor at all times, performs approximately 50% of work remotely via phone
Strong understanding and working knowledge of classic and Azure Active Directory user and computer objects
Effectively manage problems through all phases: analysis, resolution, troubleshooting and root cause analysis
Working knowledge of mobile devices: iPhone, iPad effectively troubleshoot and configure devices
Self-motivated, multi-task and initiate to meet deadlines and customer satisfaction
Strong experience in Microsoft applications and operating systems starting with Windows 10
Excellent verbal and written communication skills; effectively converse with all levels of the company, customers, business associates
Intermediate computer skills in Microsoft Office Suite
Professional integrity and accountability
Work in fast-paced, collaborative environment

REQUIRED CERTIFICATIONS AND LICENSES

Valid Driver’s License

PREFERRED QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

Previous experience in Rail Transportation, Supply Chain Logistics, Manufacturing and/or Oil and Gas industries
Associate’s degree in IT or related field
Experience working in a NOC or helpdesk environment

PREFERRED CERTIFICATIONS AND LICENSES

None

WORK ENVIRONMENT

Work in a climate-controlled office and routinely use standard office equipment

TRAVEL
Occasional, as business requires

COMPENSATION

Estimated Starting Pay: $28.20
Exact starting salary is determined by merit; seniority; geographic location; education, training, and/or experience related to job duties and responsibilities
FLSA Status: Exempt, Not Eligible for Overtime
Eligible for Participation - Annual Discretionary Bonus

BENEFITS

401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Mental wellbeing resources
Paid Maternity leave
Paid Parental leave
Referral program
Relocation assistance
Sick time
Vacation time
Vision insurance

PHYSICAL REQUIREMENTS

Physical Requirements % of Work Time
Remain in a seated position 80%
Speak and hear clearly 100%
Lift office products and supplies, up to 20 lbs. 20%
Stoop, kneel, bend and reach 10%
Dexterity to write and manipulate keyboard and mouse 100%

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Refine Your Search

desktop support technician jobs in golden, co

Desktop Support Technician

Desktop Technician (Deployment)

IT Support Technician

Desktop Support Technician

Help Desk Technician

Information Technology Support Technician

IT Support Desk Engineer II

Field Services Engineer

IT Support Specialist

IT Specialist (Contract)

Service Desk Engineer

IT Support Technician - CO

IT Service Desk Technician

Service Desk Engineer

Tier 1 Level II Lead.

Desktop Support Technician - Level 3

IT Service Desk Technician

RETAIL COMPUTER TECHNICIAN Pay range $19.29 to $30+

Systems Administrator - Active Polygraph Required

Level I Technician

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