Top 112 Guest service agent Jobs in Golden, Co

Guest Services Supervisor
Residence Inn Canyon Blvd., Boulder —Boulder, CO
- $24 - $25 an hour
- Weekends as needed
- Bar
- Microsoft Outlook
- Word processing
- Free parking
- Health savings account
Quick Apply
8d
Front Desk Agent
Tandem Hospitality Group LLC —Lakewood, CO
- $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- Accounting
- AD&D insurance
- Disability insurance
Quick Apply
11d
Front Desk Agent
The Golden Hotel Ascend Collection —Golden, CO
- $19.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Courtyard Denver Golden/Red Rocks - Front Desk Agent
Aimbridge Hospitality —Golden, CO
- $18 - $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Supervisor
The Golden Hotel Ascend Collection —Golden, CO
- $23 an hour
- Full-time
- Management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Denver, CO
- $23.90 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent
Drury Hotels Company LLC —Westminster, CO
- $19.91 - $29.22 an hour
- Part-time
- Cooking
- English
- Hotel
- Health insurance
- Dental insurance
Front Desk Agent
Hilton Garden Inn Denver Downtown —Denver, CO
- $20 - $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent
GF Hotels & Resorts USA —Wheat Ridge, CO
- Hotel
- Entry level
- Health insurance
- Paid time off
Quick Apply
Reservations Agent
The Brown Palace Hotel & Spa —Denver, CO
- $21.50 an hour
- Full-time
- Research
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Guest Service Agent
Kimpton Hotels & Restaurants —Denver, CO
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Agent
Sage Hospitality —Denver, CO
- $20 an hour
- Full-time
- No experience needed
- English
- Hotel
- Free parking
- AD&D insurance
Front Desk Agent - Limelight Boulder
Limelight Hotels —Boulder, CO
- $20 - $24 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
TownePlace Suites by Marriott Denver Downtown —Denver, CO
- $19.29 - $19.50 an hour
- Part-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14d
Guest Services Agent
La Quinta Denver - Airport / DIA —Denver, CO
- $19.26 - $22.00 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Front Desk Agent- Part Time
Sage Hospitality —Denver, CO
- $20 an hour
- Part-time
- No experience needed
- English
- Hotel
- Employee assistance program
- 401(k) matching
12d
Front Desk Ambassador - Part-time
Sage Hospitality —Denver, CO
- $20 - $21 an hour
- Part-time
- No experience needed
- English
- Hotel
- Employee assistance program
- Referral program
2d
Guest Service Agent
Renaissance Denver Hotel & Conference Center —Denver, CO
- $21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Sales and Customer Service Associate
Massage Envy —Arvada, CO
- $19 - $20 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent
Warwick Hotel —Denver, CO
- $19.29 - $20.00 an hour
- Weekends as needed
- Writing skills
- Hotel
- High school diploma or GED
Quick Apply
9d

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guest service agent jobs near golden, co

Guest Services Supervisor

Residence Inn Canyon Blvd., Boulder
Boulder, CO

Quick Apply

Job Details

Full-time
$24 - $25 an hour
8 days ago

Benefits

Free parking
Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

English

Full Job Description

Residence Inn Boulder Canyon Boulevard | Boulder, CO

Are you the type of person who loves making someone's day? Do you enjoy leading a team, connecting with guests, and jumping in wherever needed? If so, we may have the perfect opportunity for you!

Residence Inn Boulder Canyon Boulevard is looking for a Guest Services Supervisor who is ready to take the lead, create memorable guest experiences, and help oversee our Front Desk and Evening Bar operations. If you're looking for a role that blends hospitality, leadership, guest service, and a little bit of bar management, we'd love to meet you!

Join the Residence Inn Boulder Canyon Boulevard team and help create memorable stays—one guest at a time.

Hiring Requirements

Title: Guest Services Supervisor

Location: Boulder, CO

FLSA: Non-exempt

Pay Range: $24 -$25.00 an hour DOE plus incentives.

What You'll Do

Welcome guests with genuine hospitality and a friendly smile
Lead by example and assist with supervising Guest Service Agents and Bartenders during your shift
Resolve guest concerns with confidence and creativity
Help create a positive, fun, and team-focused work environment
Support daily hotel operations while ensuring exceptional guest service
Be the go-to person when team members need guidance or assistance

Bar Leadership Responsibilities

Assist with overseeing the evening bar operation
Support bartender scheduling and shift coverage as needed
Monitor inventory levels and communicate ordering needs
Ensure liquor, beer, wine, and supplies are stocked and organized
Maintain cleanliness, presentation, and brand standards in the bar area
Help promote responsible alcohol service and compliance with all liquor regulations
Assist with training and coaching bartenders to deliver outstanding guest experiences

What You Bring

A passion for hospitality and taking care of people
Strong leadership skills and a positive attitude
Experience in hotel operations, front desk, bartending, or food & beverage preferred
Ability to multitask and stay calm under pressure
A team-first mentality and willingness to jump in wherever needed
Strong problem-solving and guest recovery skills

Why You'll Love It Here

Work with an amazing team in the heart of beautiful Boulder
Employee discounts at Marriott hotels worldwide
Opportunities for growth within Stonebridge Companies
A fun, supportive, and guest-focused culture
Every day brings new guests, new challenges, and new opportunities to make an impact

The purpose of a Guest Services Supervisor is to assist the Assitant General Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work with Assitant General Manager to train and monitor front office staff.
Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution.
Communicates with the Engineering Department regarding any maintenance requests from the guests.
Communicates with the Housekeeping Department regarding guest rooms and requests.
Has complete working knowledge of software system, including all daily transactions and those which are not performed often.
Has full understanding of software system and assists with reservations, and checking guests in and out of the hotel.
Knows how and where to post all charges.
Handles checks and credit cards received from the guests for payment of hotel charges.
Knows all room rates.
Assists the Guest Service Manager by handling special requests, group blocking and unusual circumstances.
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.
Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.
Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.
Asks for and offers help when needed.
Includes appropriate people in decision-making.
Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

Must have flexibility to work nights and weekends.
Must be able to read and write fluent English.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.

SUPERVISOR RESPONSIBILITIES

Position will supervise front desk staff, in conjunction with the Assistant General Manager.

WORK ENVIRONMENT:

The work environment normally entails the following:

Indoor work environment
Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Position is expected to:

Stand more than 2/3 of the time
Walk more than 2/3 of the time
Sit less than 1/3 of the time
Lift up to ten pounds.
Push / pull up to 10 pounds.
Additional Job Description

Pay: $24.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Free parking
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Experience:

Hotel Supervisor: 1 year (Required)

Ability to Commute:

Boulder, CO 80302 (Required)

Work Location: In person

Quick Apply

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