Top 15 Technical associate Jobs in Golden, Co

Help Desk Technician
Software Technology Inc —Golden, CO
- 8 hour shift
- Background check
- Office
- Windows
Quick Apply
Help Desk Support I
Software Technology Inc —Golden, CO
- Temporary
- Research
- Experience equivalent to degree accepted
- 1 year
Quick Apply
Help Desk Technician
KPA —Lafayette, CO
- $33 - $36 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Paid holidays
- Health insurance
14d
Desktop Support/Help Desk
perfecta —Denver, CO
- Mid-level
- Windows
- Communication skills
Quick Apply
Help Desk Tier 2 Mac Windows.
Sharp Solutions Inc —Denver, CO
- $40 - $42 an hour
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Associate Technical Designer
Acushnet Golf —Boulder, CO
- $58,234.00 - $72,766.50 a year
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
IT Help Desk Technician Level I
SW Automotive Management —Aurora, CO
- $22 - $27 an hour
- Email
- Dealership
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
12d
Help Desk Analyst
SI Solutions, LLC —Centennial, CO
- $64,300 - $71,400 a year
- Full-time
- Oracle
- Computer Science
- Mid-level
8d
Help Desk Support I
perfecta —Denver, CO
- Contract
- Research
- Entry level
- Commercial
Quick Apply
A313-two Help Desk Analysts, 12312422 and 12209532
FHR —Denver, CO
- $22 - $27 an hour
- Call employer
- Remote
- Typing
- Communication skills
- Entry level
Quick Apply
IT Help Desk Tier 1 - Bilingual
DEX Imaging —Denver, CO
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Help Desk Technician (TS/Q Clearance Required)
General Dynamics Information Technology —Denver, CO
- $27.20 - $36.80 an hour
- Mid-level
- Office
- Windows
Amazon Connect Technical Architect, Associate Vice President
Deloitte —Denver, CO
- $171,500 - $307,500 a year
- Full-time
- Computer science
- Oracle
- Computer Science
IT Help Desk Technician Level 1
SW Automotive Management —Highlands Ranch, CO
- $22 - $27 an hour
- Email
- Dealership
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
13d

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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
Quick Apply
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply

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technical associate jobs near golden, co

Help Desk Technician

Software Technology Inc -
Golden, CO

Quick Apply

Job Details

Full-time

Qualifications

Desktop computer repair
Customer follow-ups
Customer records maintenance
Email customer support
iOS support
Linux support
Phone communication
IT system monitoring
iOS
Hardware maintenance
Windows
Incident Escalation
Software installation
Desktop (troubleshooting support)
Computer management
Networking equipment (troubleshooting support)
Network monitoring tools
Technical support via email
Desktop administration
Escalation handling
Communication skills
Entry level
Ticketing system technical support

Full Job Description

Golden, CO
12+ Months

NOTE: This is 100% on site, with 5-8hr days to start, and then move to 4-10's after a month or 2 of training. Please DO NOT submit a candidate that is not willing to be on-site full time.

The purpose of this NOC position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software applications or working with construction project teams.

The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, networking, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.

Responsibilities for Help Desk Technician

•
Manage Help Desk tickets in a timely manner

•
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved

•
Document customer interactions

•
Resolve customer reported issues

•
Escalate unresolved issues to the next Tier

•
Install, make changes and repair computer hardware and software

•
Monitor and respond quickly to incoming requests related to IT issues.

•
Maintain computer systems and act as support if any system goes down.

•
Assist with onboarding and offboarding of new or outgoing users.

•
Install, configure, maintain and upgrade PC software.

Tier 1 Networking and troubleshooting as well as support

Qualifications for Help Desk Technician

•
Experience working in a help desk environment

•
Flexibility to work a variety of shifts with minimal notice

•
Must have reliable transportation

•
Must be able to pass a background check

•
Proficiency with Windows, Linux, and IOS computers

•
Excellent oral and written communication skills

•
Detail oriented and highly organized to keep tickets in order

•
Ability to remain calm and professional in stressful situations

•
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.

•
Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment

•
Understanding and appreciation for information security within systems and user devices.

•
Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary

•
Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus

Quick Apply

Refine Your Search

technical associate jobs in golden, co

Help Desk Technician

Help Desk Support I

Help Desk Technician

Desktop Support/Help Desk

Help Desk Tier 2 Mac Windows.

Associate Technical Designer

IT Help Desk Technician Level I

Help Desk Analyst

Help Desk Support I

A313-two Help Desk Analysts, 12312422 and 12209532

IT Help Desk Tier 1 - Bilingual

Help Desk Technician (TS/Q Clearance Required)

Amazon Connect Technical Architect, Associate Vice President

IT Help Desk Technician Level 1

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