Top 150 Helpdesk support Jobs in Golden Co

Customer Service and Sales Specialist
Honest Hands Ring Co —Morrison, CO
- $18 - $22 an hour
- Weekends as needed
- Hybrid work
- No experience needed
- In-person
- Reliable transportation
- Paid time off
- Work from home
Quick Apply
System Administrator- Must have TS/SCI Poly clearance
Raytheon —Aurora, CO
- $68,900 - $131,100 a year
- Full-time
- Oracle
- System design
- Windows
- Paid holidays
- Disability insurance
App Engineer
Janus Henderson —Denver, CO
- $100,000 - $115,000 a year
- Mid-level
- Paid holidays
- Health insurance
Senior M&A Delivery Manager
Janus Henderson —Denver, CO
- $150,000 - $170,000 a year
- Hybrid work
- Senior level
- Leadership
- Health insurance
- Parental leave
Help Desk Support I
Software Technology Inc —Golden, CO
- Temporary
- Research
- Experience equivalent to degree accepted
- 1 year
Quick Apply
Help Desk Technician
Software Technology Inc —Golden, CO
- 8 hour shift
- Background check
- Office
- Windows
Quick Apply
Help Desk Specialist
Fortidia US —Lakewood, CO
- $25 an hour
- Full-time
- Hybrid work
- English
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
13d
Technical Support Analyst
Golftec —Englewood, CO
- $30 - $55 an hour
- Full-time
- Mid-level
- Windows
- Computer skills
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14d
Help Desk Technician – Temporary
Fire & Police Pension Association of Colorado —Denver, CO
- $25 - $35 an hour
- Temporary
- Azure
- Microsoft Outlook
- Windows
- Disability insurance
5d
Help Desk Tech 1
GeoStabilization International —Westminster, CO
- $71,000 - $88,000 a year
- On call
- Hybrid work
- Microsoft Outlook
- Office
- Windows
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1d
Customer Support Technician
Vaisala —Boulder, CO
- $60,000 - $65,000 a year
- Rotating shift
- Background check
- Office
- US work authorization
- Paid holidays
- Disability insurance
Help Desk Support I
perfecta —Denver, CO
- Contract
- Research
- Entry level
- Commercial
Quick Apply
Service Desk Specialist
Developmental Disabilities Resource Center —Lakewood, CO
- $23.00 - $25.30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Operations Support Help Desk
ASRC Federal —Boulder, CO
- $57,000 - $77,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
17h
Desktop Support/Help Desk
perfecta —Denver, CO
- Mid-level
- Windows
- Communication skills
Quick Apply
Customer Support Partner
Perdue Farms Inc —Westminster, CO
- $23 - $25 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Technical Documentation Analyst
Brown and Caldwell —Lakewood, CO
- $78,000 - $116,000 a year
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Helpdesk Support Analyst
Amazing Care Home Health Services —Aurora, CO
- $50,000 - $52,000 a year
- Full-time
- Hybrid work
- Home Health
- Organizational skills
- 1 year
- Dental insurance
- Paid time off
Quick Apply
Service Desk L1
Sharp Solutions inc —Denver, CO
- $16.80 - $18.20 an hour
- Urgently hiring
- Windows
- Analysis skills
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
7d
Help Desk Technician
KPA —Lafayette, CO
- $33 - $36 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Paid holidays
- Health insurance

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helpdesk support jobs near golden co

Customer Service and Sales Specialist

Honest Hands Ring Co
Morrison, CO

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Job Details

Full-time
$18 - $22 an hour

Benefits

Paid time off
Work from home
Employee discount

Qualifications

Customer communication
Customer returns handling
Shopify
E-commerce
Zendesk
Packaging
Customer support

Full Job Description

Customer Service & Sales Representative (Custom Wedding Bands)
Full-Time | Hybrid, 3 days on-site in Morrison, CO | $18 to $22 per hour

About Honest Hands Ring Co.

We are a custom wedding band manufacturer in Morrison, Colorado. Every ring is made by hand in our workshop, often with materials most jewelers will not touch: wood, stone, meteorite, fossil, and antler. Our team is small, hands-on, and has grown every single year since we started. You will work alongside the people who actually machine, inlay, and finish the rings you talk to customers about.

The Role

You are the first person most customers hear from. Most of them are buying a wedding band, which means they are excited, a little nervous, and working against a date that cannot move. Your job is to make that experience smooth and reassuring, and to help them land on a ring they will wear for decades.

This is a customer service role with a real sales component. You are not cold calling. You are helping people who already want a ring from us figure out which one.

You will report to our Customer Service and Sales Manager and join a small, fast-growing team where everyone is expected to own their work. If you want to be good at something and be surrounded by people who care about being good at it too, you will like it here.

What You'll Do

Respond to customer inquiries across email, Shopify, Etsy, and our help desk
Guide customers through the custom design process: materials, finishes, sizing, and engraving
Provide accurate order status, production timelines, and shipping updates
Handle returns, exchanges, resizes, and warranty questions
Follow up post-purchase and help grow our review base
Support the shop floor as needed with packaging, inventory counts, and local pickups
Flag recurring customer issues so we can fix the root cause, not just the ticket

What We're Looking For

Strong written communication. Most of this job is writing clearly and warmly under a bit of time pressure.
Comfort guiding someone to a decision without pushing them
Patience and genuine care. People are spending real money on something emotional.
Organized and self-directed. We will not be checking your inbox for you.
Previous customer service or e-commerce experience, ideally with Gorgias, Zendesk, Shopify, or ShipStation
Reliable transportation to our Morrison workshop

Jewelry experience is not required. We train people from scratch and would rather have the right attitude than the right resume.

Schedule and Compensation

Full-time, 40 hours per week
$18 to $22 per hour depending on experience
Two weeks paid vacation
Hybrid schedule: 3 days on-site in Morrison, remaining days remote once you are fully trained. You will be fully on-site during your first several weeks while you learn our process, materials, and systems.
Some weekend coverage required. Weekend hours can typically be worked remotely.
Retirement savings through the Colorado SecureSavings program
Employee discount on rings

Pay: $18.00 - $22.00 per hour

Benefits:

Paid time off
Work from home

Application Question(s):

This role requires 3 days per week on-site at our workshop in Morrison, CO, plus occasional weekend coverage. Are you able to meet this schedule?
A customer's wedding is in 9 days. Their custom ring just failed final inspection and cannot be remade in time. Write the email you would send them.
Describe a time you told a customer something they did not want to hear. What did you say and what happened?
What are your thoughts on AI and how that can benefit a role in customer service. Do you have experience using AI and if yes, how have you used it?
We often create custom artwork or need to tastefully design a ring. Do you have any creative or art experience?
Why do you feel like you’d be a good fit for this role and why did you apply?

Work Location: Hybrid remote in Morrison, CO 80465

Quick Apply

Refine Your Search

helpdesk support jobs in golden co

Customer Service and Sales Specialist

System Administrator- Must have TS/SCI Poly clearance

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Service Desk L1

Help Desk Technician

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