POSITION SUMMARY
This position reports to the Quality Compliance Lead. The Quality Technician supports the facility’s animal food safety, quality, and CGMP (current good manufacturing practice) programs on the production floor through continuous monitoring and documentation review. The technician’s primary focus is Platinum PAKs (PAK) production oversight and PAK digital batch report review, while also supporting compliance across the entire production facility. This role helps ensure products meet internal specifications and align with applicable FDA requirements for animal food manufacturing, including CGMPs.
POSITION RESPONSIBILITIES
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Monitors and verifies documentation practices during production, including batch record completion, data integrity, and lot code accuracy; corrects errors in real time, and signs as Quality Reviewer.
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Provides in plant/on floor support and guidance for GMP product quality assurance and compliance for Manufacturing Operations. Supply manufacturing and packaging operations Quality oversight – supplying the WHY as well as the HOW Quality is applied.
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Monitors records associated with process controls and control points (e.g., metal detection, label verification, seal checks, etc.) and ensures required frequencies and documentation are met.
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Provides feedback to manufacturing on batch report completeness and cGMPs.
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Ensures that all activities related to manufacturing and packaging processes comply with cGMP, applicable regulations and Zoetis Global Systems and Standards.
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Conducts in-house QC testing including FTIR, aW, Moisture, Density, Microbiological plating, and others.
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Conducts pre-operational and operational sanitation inspections of production rooms and equipment; verify cleaning and sanitizing effectiveness.
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Participates in inspection readiness and preparation activities, including frontline and backroom support during regulatory site inspections. Assist the Quality Leadership Team, as a backup auditee for the Quality Control Laboratory, with preparation, and follow up of CAPA for internal audits and Health Authority inspections, as needed.
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Drives continuous improvement initiatives which positively impact cycle time, productivity, efficiency, and quality of work through Lean methodology.
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Understands and supports business needs, provide quality guidance, and facilitate resolution of quality issues in a timely manner.
- As food safety is of the highest priority at Buellton, team members are expected to maintain all food safety policies and procedures including:
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Wearing clean uniforms, hairnets and beard covers.
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Frequent hand washing and sanitizing.
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Clean neoprene gloves.
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Reporting illness to supervisor or group leader.
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Clean and sanitize tools and equipment.
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Storing tools and materials in their designated place.
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Exceptional organization and housekeeping practices.
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Vigilant food allergen practices and procedures to prevent cross contact contamination.
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Reporting any food safety concerns to prevent potential contamination and food safety hazards.
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Diligently monitoring critical control points in accordance with our food safety plans.
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Supports with FSMA Documentation
ORGANIZATIONAL RELATIONSHIPS
This position will need to achieve results through colleagues with a direct reporting relationship (QA team) as well as indirectly with Operations and Functional Site members.
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Quality Assurance
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Quality Control
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Regulatory Affairs/VMRD
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Manufacturing
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Procurement
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Supply Chain
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EHS
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EMU
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GQCA
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ESQA
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Governmental Regulatory Authorities
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Qualified Persons
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External Suppliers
EDUCATION AND EXPERIENCE
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Required High School diploma or equivalent with 5 years of relevant experience.
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Preferred Bachelor of Science in Food Science, Food Technology, Biological Sciences, Chemistry, or other related sciences
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Demonstrated knowledge of label compliance, quality and scientific principles in a Life Science environment is desired.
TECHNICAL SKILLS AND COMPETENCIES REQUIRED
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Good mathematical, science and computer skills preferred.
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Fluency in quality systems and regulatory compliance.
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Driven / Passionate about Quality performance and delivering results.
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Must have strong communication skills to nurture our food safety culture.
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Must be well-organized, detail oriented, and able to work within deadlines as well as under pressure.
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Strong written and oral communication skills
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Confident decision maker, self-accountability with an ability to develop and adhere to self-directed standard work.
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Drives for Superior Results
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Ability to manage multiple projects simultaneously and prioritize work, goals, and tasks in accordance with Quality and Business objectives.
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Fluent in English (written and spoken).
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Business Fluency and awareness and Ability to be a Trusted Partner.
PHYSICAL POSITION REQUIREMENTS
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Must be able to walk or stand for long periods of time.
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Must be able to reach above shoulder level, bend/stoop, kneel, push/pull, and handle/grip frequently.
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Must be able to work scheduled 40 hours with the ability to work overtime as needed.
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Occasional lifting of up to 25 lbs.
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Regular reaching, bending, stooping, and twisting.
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Repetitive motion and substantial movement of the wrists, hands, and/or fingers
The US base salary range for this full-time position is $26.10 - $42.90. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families including healthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.
Visit zoetisbenefits.com to learn more.
Full time
Regular
Colleague
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