Zaxbys of James Island is looking to hire DYNAMIC, DEDICATED, tireless and experienced leaders who are looking to grow with us!
If you are looking to work within and quickly ascend to being a top dog in a team-first, friendly-competition, lead-by-example environment, then Zaxby's on Folly Rd is the place for you!
We are looking for extremely high-energy people whose talents include enthusiasm, urgency, consistency, attention to detail, the drive to come in and improve every single day as well as the capability for emotionally intelligent people-management.
Our Assistant Managers must be extremely capable in both the BOH and FOH, leading the store by example during peak hours, recognizing bottlenecks wherever they may occur and jumping into action to keep the store running smoothly. Being able to ”kill customers with kindness” is absolutely required of all our leaders.
Our leaders and the teams they help develop are responsible for every aspect of operating the store with a keen awareness and deep commitment to the store's core standards and principles of:
- Always moving with a sense of urgency and purpose
- Showing up to all shifts on time and in proper uniform, ready to work and to improve, before clocking in
- Challenging yourself and those around you, with personal and team-wide excellence remaining the goal every day; never allowing yourself or those around you to stop improving
- Approaching everything with a team-centric, friendly-competition attitude; being confident but not cocky, proud but not arrogant; always having fun, especially when the going gets tough
- Prioritizing every single guest's experience always, and keeping the restaurant sparkling-clean at all times; creating encore experiences and enriching lives is what Zaxbys aims to do, everyday
Along with a relentless dedication to food quality, food safety, customer service, speed and cleanliness, managers must utilize what precious time they have to develop team members and future store leaders, every day.
The essential responsibilities and job functions for all Team Members and especially our Leaders include:
- Smiling— Must be able to smile and communicate with a positive attitude with all guests and team members alike at all times; our leaders especially must never let their emotions get the better of them
- Sense of Urgency & Purpose— Must be able to move very quickly no matter where you are in the store and what task you're completing, and absolutely must be hustling during our peak time rushes; Every Second Counts!
- Working Tirelessly— Must be able to stay moving for long periods without sitting; helping with every single guest and order during peak time while also utilizing all downtime keeping store clean & stocked, delegating tasks on our daily duty checklists, and completing managerial tasks in moments between or at home; doing whatever it takes to keep guests happy and the store humming
- Communication Skills— Must be an excellent verbal communicator under pressure with both guests and team members
- Ambition — Must strive to come in and grow and push the envelope forward every day without exception; the opportunity to grow far beyond just this role is absolutely there for the taking for the right individual
- Consistency —Doing the little things right every single moment of every day, showing up when needed, these are true non-negotiables for our store leaders
- Confidence— All team members must take pride in their job and reflect their confidence on their face at all times; this is especially true for Store Leaders, who must operate their shifts with a true ownership mentality
- Accountability and Taking Ownership of the Business— Our General Managers are, at the end of the day, responsible for all aspects in the day-to-day of the business; after your trial period, when you are in position as GM, your most important responsibility is to continue building a team that drives your KPIs, every single minute of every single day; your ability to very effectively coach and have strong follow-through with all team members and leaders alike is your single most important skill!
If this all sounds like you, we are looking for you! Apply now.
What Zaxbys has to offer you:
- Bonus opportunity of $500 per month once in place as an AGM, being both Manager Certified on Zaxbys University and ServSafe Food Manager Certified
- Ongoing leadership training/mentorship
- Employee 50% discount on all meals
- Continual growth and advancement opportunities, potentially into being a GM a year or two down the road for the right individual!
Job Type: 45+ Hours over 5+ Days per Week, variable shifts, open availability - all AGMs must work at least one open, one “mid” and one close per week - our location closes at 12 AM, midnight!
Requirements:
- Must be 18 years of age or older
- 3+ years of Restaurant or Hospitality Managerial experience
- Driver's License is a huge plus
- ServSafe Food Manager Certification and 'Zaxby's University' Manager Certification required of all assistant managers
- Must be able to lift 40 pounds
- Availability to work all lunch and dinner shifts as needed, weekends and minor holidays
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: No less than 45.0 per week
Benefits:
- Employee discount
- Paid training
Application Question(s):
- Are you at least 18 years of age?
- We pride ourselves on building terrific teams with amazing attitudes who look to come in and improve & grow every single day - does that sound like your kind of workplace? Feel free to tell us about yourself and how you see yourself fitting in to our culture.
- Are you willing to do “whatever it takes” to keep the business flowing smoothly? We freely admit it can be an extremely grueling, demanding job at times, most especially for new managers being tested early on, and we cannot stress enough that candidates who ”make it” require extraordinary dedication and commitment to forging the way down this career path for themselves!
- Tell us in detail about a time you handled an extremely unhappy guest.
- Have you primarily worked roles in your past in the Front of House, or in the Back of House in your past?
- Finally, tell us about your favorite leadership position which you’ve held - what made it memorable? Why aren’t you still with the company (or why are you looking to move on from it)? We appreciate your time taken to answer our questions; they are all extremely important to us. We will get back to you soon!
Experience:
- Restaurant management: 3 years (Preferred)
License/Certification:
- Driver's License (Preferred)
- ServSafe Food Manager Certification (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
