Top 2396 Guest experience leader Jobs in Granada Hills, Ca

Operations Manager
Zankou Chicken - Valley Area —San Fernando Valley, CA
- $24 - $26 an hour
- Weekends as needed
- Fast casual restaurant
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Residence Inn —Thousand Oaks, CA
- $19.50 - $20.00 an hour
- Part-time
- Residential
- Hotel
- High school diploma or GED
Quick Apply
Guest Coordinator
Ulta Beauty, Inc. —Porter Ranch, CA
- $18.42 - $25.00 an hour
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills
- Dental insurance
- Paid time off
Lead Cashier
Ulta Beauty, Inc. —Northridge, CA
- $17.50 - $26.00 an hour
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
8d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0299)
Target —Northridge, CA
- From $19 an hour
- Part-time
- Fair chance
- Entry level
- Flexible schedule
Guest Experience Lead
McDonald’s —Northridge, CA
- $20.00 - $22.73 an hour
- Mid-level
- Quick service & fast food restaurant
- Fair chance
- Health insurance
- Dental insurance
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2329)
Target —Granada Hills, CA
- $19 an hour
- Part-time
- Fair chance
- Entry level
- Flexible schedule
Part Time Team Leader
LEGO —Canoga Park, CA
- $23.50 - $24.90 an hour
- Part-time
- Background check
- Merchandising
- Pass drug screening
- Disability insurance
- Family leave
14d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2020)
Target —Northridge, CA
- $19 an hour
- Part-time
- Fair chance
- Entry level
- Flexible schedule
Crew Member
Wendy's —Northridge, CA
- Full-time
- Basic math
- No high school diploma
- No experience needed
- Health insurance
- Dental insurance
FRONT OFFICE MANAGER
FAIRFIELD INN - SANTA CLARITA —Santa Clarita, CA
- $70,304 a year
- Weekends as needed
- Mid-level
- Hotel
- Leadership
Quick Apply
11d
Cashier - Cast Member
Chuck E. Cheese —Northridge, CA
- $18.42 - $19.42 an hour
- Part-time
- Background check
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Health savings account
- Paid holidays
4d
Guest Experience Lead (GEL)
McDonald’s —Tarzana, CA
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Tuition reimbursement
- Employee discount
Crew Member
Chipotle —Porter Ranch, CA
- $20 - $21 an hour
- Part-time
- Customer service
- Fast casual restaurant
- No experience needed
- Health insurance
- Dental insurance
11d
Team Leader
J000317 JIB Newco Foods —Northridge, CA
- $20 - $24 an hour
- Part-time
- Quick service & fast food restaurant
- Mentoring
- Ability to stand for extended periods
- Paid training
Quick Apply
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T2329)
Target —Granada Hills, CA
- $19 an hour
- Part-time
- Merchandising
- Fair chance
- Entry level
- Flexible schedule
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2892)
Target —Sylmar, CA
- $19 an hour
- Part-time
- Fair chance
- Entry level
- Flexible schedule
Shift Leader
Panda Restaurant Group —Northridge, CA
- $23 - $26 an hour
- Email
- Restaurant management
- Ability to lift 50 pounds
- Conflict management
- Paid training
- Disability insurance
Quick Apply
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T0299)
Target —Northridge, CA
- From $19 an hour
- Part-time
- Merchandising
- Fair chance
- Entry level
- Flexible schedule
Cook
Panda Restaurant Group —Northridge, CA
- $24 - $27 an hour
- Email
- Serving
- Ability to lift 50 pounds
- Conflict management
- Paid training
- Disability insurance
Quick Apply

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guest experience leader jobs near granada hills, ca

Operations Manager

Zankou Chicken - Valley Area
San Fernando Valley, CA

Quick Apply

Job Details

Full-time
$24 - $26 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Teamwork
Coaching
Shift management
Talent development
Leadership development
Team development
Team training
Organizational skills
Training & development
Hospitality management

Full Job Description

Who We Are

Zankou Chicken is a family-owned, fast-casual Mediterranean brand built on tradition, quality, and heart. What began as a small family restaurant has grown into one of Southern California’s most loved brands — and we’re just getting started.

Everything we do is guided by a clear vision:

Our Vision

To create the best fast-casual experience in Taste, Convenience, and Value — inspiring excellence worldwide.

That vision comes to life through our four pillars:

1. Perfect Product

2. Fast

3. Amazing Atmosphere

4. 5-Star Hospitality

We’re building a brand that delivers on these pillars every day, in every restaurant, and in every guest interaction.

The Role

The Operations Manager is responsible for supporting the General Manager in leading day-to-day restaurant operations while delivering exceptional hospitality, operational excellence, and strong financial performance.

This role is accountable for running effective shifts, leading and developing team members, protecting profitability, ensuring food quality, and maintaining compliance with all company standards and legal requirements.

The ideal candidate is a hands-on hospitality leader who thrives in a fast-paced environment, leads with accountability, and is passionate about food quality and team development.

Key Responsibilities

Shift Leadership & Operations

· Lead and execute high-performing shifts that drive same store sales, operational excellence, and guest satisfaction.

· Ensure the restaurant operates efficiently while maintaining Zankou Chicken standards for hospitality, cleanliness, food quality, and speed of service.

· Deploy team members effectively to ensure the right people are in the right positions at the right times.

· Actively manage shift flow, labor deployment, and operational priorities throughout each shift.

· Serve as a visible and engaged floor leader during peak business periods.

Financial & Business Management

· Support the achievement of restaurant financial goals including sales, labor management, and protection of Cost of Goods Sold (COGS).

· Monitor labor usage and staffing levels to support profitability while maintaining hospitality and operational standards.

· Support inventory controls and operational processes that minimize waste and protect product quality.

· Assist with order placement and inventory management to ensure proper product levels and operational readiness.

Food Quality & Execution

· Ensure all recipes, food preparation procedures, and presentation standards are executed consistently and correctly.

· Conduct and oversee line checks to verify food quality, freshness, and readiness standards.

· Protect the integrity of Zankou Chicken’s culinary standards and guest experience.

· Partner with kitchen and front-of-house teams to deliver consistent execution across all shifts.

Training & Team Development

· Support all aspects of the team member lifecycle including hiring, onboarding, training, coaching, performance management, and separations.

· Own and champion the restaurant’s training and development culture.

· Ensure team members receive effective onboarding and ongoing operational training.

· Provide consistent coaching, feedback, and recognition to develop strong individual and team performance.

· Help create a positive, accountable, and hospitality-focused work environment.

Safety & Compliance

· Ensure compliance with all company policies, food safety standards, labor laws, and local, state, and federal regulations.

· Maintain a safe and clean environment for both guests and team members.

· Ensure all required safety and food safety procedures are followed consistently.

· Support accident prevention and operational risk management initiatives.

Leadership & Culture

· Serve as an active and collaborative member of the store leadership team.

· Support the General Manager in building a culture rooted in hospitality, accountability, operational discipline, and respect.

· Lead by example and uphold the values and standards of Zankou Chicken.

· Foster strong communication and teamwork across all restaurant departments.

Qualifications

· Previous restaurant leadership experience preferred.

· Strong understanding of restaurant operations and shift execution.

· Ability to lead teams in a fast-paced, high-volume environment.

· Strong communication, coaching, and organizational skills.

· Basic understanding of labor management, inventory, and restaurant financial performance.

· Passion for hospitality, team development, and food quality.

· Flexible schedule including nights, weekends, and holidays as needed.

Success in This Role Looks Like

· Consistently strong shift execution and guest experience

· Well-trained and properly deployed teams

· Strong operational discipline and compliance

· Effective labor and cost management

· High food quality standards

· Positive team culture and leadership presence

Why Join Zankou?

· Be part of an iconic and growing Southern California brand

· Work directly with the CEO and executive leadership team

· Opportunity to shape and elevate a beloved brand at scale

· Competitive salary, bonus, and benefits (including 95% employer-paid medical)

· Free delicious and healthy meals

· Opportunity to build something meaningful and lasting

Pay: $24.00 - $26.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience:

Shift Lead : 3 years (Required)
Training & development: 3 years (Required)
Leadership development: 3 years (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in granada hills, ca

Operations Manager

Front Desk Agent

Guest Coordinator

Lead Cashier

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0299)

Guest Experience Lead

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2329)

Part Time Team Leader

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2020)

Crew Member

FRONT OFFICE MANAGER

Cashier - Cast Member

Guest Experience Lead (GEL)

Crew Member

Team Leader

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T2329)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2892)

Shift Leader

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage ) (T0299)

Cook

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