Top 8 Appointment coordinator Jobs in Granbury, Tx

Customer Service Coordinator and Dispatcher
Texas Service Ventures —Granbury, TX
- $20 - $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk Coordinator
Freedom Physical Therapy —Granbury, TX
- $14 - $15 an hour
- Full-time
- In-person
- Entry level
- Paid time off
Quick Apply
2d
Dental Patient Care Coordinator
Affordable Care, LLC —Granbury, TX
- Full-time
- Bilingual
- Dental office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
11d
Front Desk Coordinator
The Specialty Alliance —Willow Park, TX
- Full-time
- Computer literacy
- Basic math
- Mid-level
Quick Apply
6d
SERVICE BDC AGENT
SOUTHWEST FORD INC —Weatherford, TX
- Full-time
- Spanish
- Computer literacy
- English
Quick Apply
3d
Dental Receptionist
ADNM and ABC 123 Dental Group —Cleburne, TX
- $12 - $14 an hour
- Full-time
- Dental office
- Sales
- In-person
- Paid time off
- Vision insurance
Quick Apply

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Customer Service Coordinator and Dispatcher

Texas Service Ventures
Granbury, TX

Quick Apply

Job Details

Full-time
$20 - $23 an hour
12 days ago

Benefits

Paid holidays
Health insurance
Paid time off
Retirement plan

Qualifications

Customer records maintenance
Personal service client interaction documentation
Computer operation
Office activity coordination
Texting/chatbox tools
Phone communication
Computer literacy
Operations coordination
Service scheduling
Team scheduling
Mid-level
Organizational skills
Dispatch software communication
Dispatch record maintenance
Typing
Computer-aided dispatch (CAD) software
Communication skills
Cross-functional communication
Office phone management
Customer data entry

Full Job Description

Let’s Get to It:

G&G Electric is looking for an organized, professional, and customer-focused Customer Service Coordinator and Dispatcher to support our growing service department.

As the Customer Service Coordinator and Dispatcher, you will likely be the first point of contact for our customers. The dispatcher serves as the communication hub between customers, technicians, and the office team. The right person will help create a smooth customer experience while ensuring our technicians have accurate, real-time information in the field.

We are looking for someone who is calm under pressure, highly detail-oriented, computer literate, and able to maintain professionalism in a busy office environment.

If you enjoy organization, communication, scheduling coordination, and helping keep operations running smoothly, we would like to speak with you.

Who We Are

Since 1986, G&G Electric has served residential, commercial, and industrial customers throughout Granbury and the surrounding areas. As we continue growing our service operations, we are focused on improving communication, operational consistency, and the customer experience while maintaining the reputation we’ve built over nearly 40 years in business.

What You’ll Do

Answer inbound customer calls professionally and courteously
Schedule service calls and estimates using our dispatch process
Complete customer intake forms accurately during calls
Maintain complete and accurate customer notes within our dispatch system
Coordinate scheduling and communication with service technicians throughout the day
Communicate delays and schedule updates to customers proactively
Monitor online appointment requests and dispatch inboxes
Confirm upcoming appointments by text message
Assist with light administrative tasks, customer follow-up, and payment calls
Coordinate phone coverage with the office team during breaks and lunch periods
Maintain professionalism and organization in a busy office environment

Important Expectations

Accuracy matters more than speed
Every customer interaction must be documented clearly and completely
Our dispatch software is the single source of truth for scheduling and customer communication
This role is responsible for communication coordination — not diagnosing electrical problems
Phones are expected to be answered consistently and professionally throughout the day
The dispatcher should know where service technicians are and what jobs are in progress throughout the workday

What We’re Looking For

Strong organizational skills
Excellent verbal and written communication
Calm and professional under pressure
Comfortable handling multiple tasks while maintaining accuracy
Basic to intermediate computer proficiency
Ability to talk and type simultaneously while documenting customer information
Professional phone etiquette
Reliable attendance and punctuality
Ability to work well with both customers and field technicians

Preferred (But Not Required)

2+ years of dispatch, customer service, or service coordination experience
Experience in home services, electrical, HVAC, plumbing, or similar industries
Experience using dispatch or scheduling software such as Housecall Pro

Work Environment & Schedule

Full-time
Monday–Friday
8:00 AM – 4:30 PM
30-minute lunch
In-office position in Granbury, TX
Business casual environment
Company-branded shirts may be worn
Jeans acceptable

This position involves extended periods of computer and phone usage in an active office environment with regular communication between office staff and field technicians.

Pay & Benefits

$20.00–$23.00 per hour
Paid holidays
PTO and sick time
SIMPLE IRA with company match
Health insurance contribution available

Who Will Thrive Here

Organized and detail-oriented individuals
Team players who communicate clearly
People who enjoy structure and operational consistency
Professionals who stay calm and focused during busy periods
Individuals who take pride in accurate documentation and follow-through
Professionals who maintain a calm, positive, and solutions-oriented attitude throughout the workday

Who Will Struggle Here

Individuals who dislike structure or documentation
People who rely on memory instead of systems
Candidates who become easily overwhelmed by phones, interruptions, or multitasking
Individuals who struggle with organization or communication follow-through
Ability to maintain professionalism and composure during busy or stressful situations

Apply Today

If you are looking for an opportunity to join an established company with a strong reputation and a growing service department, we encourage you to apply.

Quick Apply

Refine Your Search

appointment coordinator jobs in granbury, tx

Customer Service Coordinator and Dispatcher

Front Desk Coordinator

Dental Patient Care Coordinator

Front Desk Coordinator

SERVICE BDC AGENT

Dental Receptionist

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