Overview:
Live. Work. Explore. as a part of our Lodging team in Grand Canyon National Park!
Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.
We’re hiring a Night Auditor to Live. Work. Explore. at the south rim of the Grand Canyon!
Job Summary:
Process the night audit function at the front desk for the hotels at the Grand Canyon South Rim properties. Audit posting to the Opera property management system from all other revenue departments.
The Details:
Position Type: Full-Time, Year-Round
Pay: $19.05 per hour
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)
Why Grand Canyon South Rim?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.
Life at the South Rim:
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Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
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Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
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A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
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Meet people of all ages from all over the country and world!
Benefits:
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Medical, Dental, Vision
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Paid Time Off and Holidays
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Disability Insurance
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401k with match
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Life and AD&D Insurance
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Employee Assistance Program
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Wellness Programs
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Learning and Development Programs
Perks:
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Free Grand Canyon National Park pass
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Rec Center – Fitness Equipment, Computers, and Free WiFi
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Paid Day off on your birthday
- Discounted mule rides
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Free Grand Canyon Railway Train Rides
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Retail, Lodging and Travel Discounts
- Planned employee trips and activities
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$350 Referral Bonus Program
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The adventure of a lifetime!
Responsibilities:
- The Lodging department is committed to creating a culture of guest service at Grand Canyon National Park. All our roles in the lodging department, regardless of front or back of house, are considered guest facing/guest service positions. Our expectation is that this role will play a key part in achieving exceptional guest service.
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Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
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Perform basic steps in preparation to balancing the front desk activity. This includes printing the night audit checklist, review PMS e-mail messages, check in prepaid no-shows, review room availability, print contingency reports, etc.
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Run night audit reports needed to balance daily charges.
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Run required system maintenance rebuilds.
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Balance all room charges for the day to ensure accuracy; post charges and adjustments if needed.
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Process credit cards by balancing, post any necessary adjustments, and then transmitting to PB Admin for submittal for electronic payment.
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Run shift audit update to verify that corrections were done and that all numbers are in balance.
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Reconcile all transfers to city ledger – verify all as valid A/R entries. Attach required support to all invoices. Make copies of invoice backup for A/R billing and filing purposes.
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Run the Night Audit process – system posting of room and tax to all in-house folios.
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Sort registration cards by arrival date and alphabetically by last name.
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Input daily into Excel, F&B comp charges in cafeterias by authorized signers.
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Perform front desk clerk duties as needed during the shift, to include late arrival check-ins, early morning check-outs, handling guest requests, etc.
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Label and prepare night audit envelopes for submitting to accounting.
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Other duties as assigned.
Qualifications:
- Prior night audit or front desk experience preferred.
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Must be able to work independently.
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Must have good organizational skills.
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Basic knowledge in Excel.
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Ability to use a 10-key.
Physical Requirements include:
Frequently: Stand, walk, sit, handle, reach, lift/carry up to 10lbs.
Occasionally: Reach, squat/kneel, bend, lift/carry up to 50lbs, push/pull up to 25lbs.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
