Top 9 Customer support representative Jobs in Grand Island, Ne

Patient Services Representative
Unity Eye Centers Inc —Grand Island, NE
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
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FBO Operations Customer Svc Representative
TREGO DUGAN AVIATION OF GRAND ISLAND INC —Grand Island, NE
- $18 - $20 an hour
- Full-time
- Background check
- Clean driving record
- Ability to walk for extended periods
7d
PT Customer Service Representative
Lee Enterprises —Grand Island, NE
- Part-time
- Sales
- Entry level
Quick Apply
Store Support
Home Depot —Grand Island, NE
- Entry level
- Time management
Inside Sales Representative
Bosselman Administrative Services, Inc —Grand Island, NE
- Full-time
- Mid-level
- Ability to sit for extended periods
- Associate's degree
- Disability insurance
- Health insurance

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Customer Service Representative
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Customer Account Manager
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Patient Services Representative

Unity Eye Centers Inc -
Grand Island, NE

Quick Apply

Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
High school diploma or GED
Math
Electronic health record (EHR) management for billing and coding
Patient insurance coordination
Medical claims submission
Typing
Productivity software
Team motivation (leadership skill)

Full Job Description

POSITION SUMMARY: The primary focus of the Patient Services staff is to provide exceptional patient care and promote practice success throughout each function of the position, ensuring all patient and exam information is correct for posting, verifying and maintaining accurate reporting, and delivering positive patient communication.

Location: Unity Eye Care, Grand Island, NE

WHAT WE OFFER:

Starting hourly wage will be determined based on experience
6.5 paid holidays per year
Approximately 8 days of PTO within first year
Full benefits portfolio to include health, dental, vision, and 401k
Growth and wage increase through company paid certification program

ESSENTIAL RESPONSIBILITES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Uphold the Unity standards through exceptional customer service
Greet patients in a friendly, professional manner
Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
Perform end of day tasks, including balancing cash drawer, processing daily deposits, verifying/correcting data from identified reports, and submitting End-of-Day packet to manager for verification
Monitor patient flow throughout the office, properly communicating delays
Respond to patient inquiries about billing, procedures, policies and available services
Evaluate and support implementation of new technology and equipment
Provide a safe and clean office environment
Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA)
Monitor Unity processes to ensure compliance with the organization’s policies and with the guidelines set by relevant regulatory agencies
Demonstrate a commitment to Standards of Care
Perform other duties and assume various responsibilities as determined by the Practice Manager and doctor(s)

SUPPLEMENTARY RESPONSBILITIES: Depending upon the patient volume and/or patient flow, you may be required to perform the following tasks.

Collect patient medical history and enter data into EHR
Respond to patient inquiries regarding medical procedures and medication regimens

EDUCATION AND/OR EXPERIENCE:

High school graduate, or equivalent
Above average knowledge in health science, math, and Microsoft Office (Word, Excel)
Previous medical office experience and knowledge in medical coding/billing is preferred

COMPETENCIES: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.

Proficient in EHR, including exceptional keyboarding skills
Ability to accurately process insurance claims, and ensure proper reporting to Billing
Excellent interpersonal, written, and verbal communication skills
Detail oriented with strong organizational skills
Ability to obtain knowledge and skills on the job or through educational courses
A strong commitment to helping people
Polite, professional, and courteous
Ability to lead, motivate and promote a team environment
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment
Report for scheduled work shifts in a dependable and timely fashion pursuant to Unity attendance policy

ENVIRONMENT AND PHYSICAL DEMANDS: The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job.

Constant walking and standing; frequent bending, stopping and reaching
Strong sensory skills such as good eyesight, good hearing, and dexterity

Behaviors

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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customer support representative jobs in grand island, ne

Patient Services Representative

FBO Operations Customer Svc Representative

PT Customer Service Representative

Store Support

Inside Sales Representative

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