Top 14 Patient representative Jobs in Grand Junction Co

Patient Service Representative
Intermountain Healthcare —Grand Junction, CO
- $18.31 - $23.80 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
1d
Patient Access Acute Representative PRN
Intermountain Healthcare —Grand Junction, CO
- $18.85 - $25.61 an hour
- Part-time
- Hybrid work
- Hospital
- Computer literacy
- High school diploma or GED
10d
Patient Registration Representative I, Hospital Admissions, Full Time
Community Hospital, CO —Grand Junction, CO
- $18.00 - $20.70 an hour
- Full-time
- Hospital
- High school diploma or GED
- Clinic
- Free parking
- Wellness program
Quick Apply
Patient Registration Representative I, Hospital Admissions, PRN/Pool
Community Hospital, CO —Grand Junction, CO
- $18.00 - $20.70 an hour
- Part-time
- Hospital
- High school diploma or GED
- Clinic
- Free parking
- Wellness program
Quick Apply
Patient Registration Representative, Grand Valley Oncology, Full-Time
Community Hospital, CO —Grand Junction, CO
- $18.00 - $20.70 an hour
- Full-time
- Hospital
- High school diploma or GED
- Clinic
- Free parking
- Wellness program
Quick Apply
Surgery Scheduler
Intermountain Healthcare —Grand Junction, CO
- $18.85 - $25.61 an hour
- Full-time
- Hybrid work
- Surgery
- Mid-level
- High school diploma or GED
1d
Customer Service Representative
Western Healthcare Alliance —Grand Junction, CO
- $17.76 - $22.42 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Disability insurance
Quick Apply
10d
Admissions Services Specialist Acute-PRN
United States —United States
- PRN
- Nursing
- Addiction Medicine
- RN License
2d

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Surgery Scheduler & Medical Records
Grand Valley Surgical Center —Grand Junction, CO
Management of patient medical record. Medical secretarial or HRIS schooling is helpful. We are looking for someone with excellent customer service and a great…
$18 - $24 an hour
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Dental Office Receptionist
Professional Business Solutions —Grand Junction, CO
Answer phone calls and address patient inquiries or concerns. Dental receptionist: 2 years (Required). Greet patients and visitors with a welcoming demeanor.
From $19 an hour
Quick Apply
9d

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Obtains incoming outsourced agency nursing notes and invoices to match up dates and times, enters Patient Care Management System and forwards to QA Nurse for…
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Patient Service Representative

Intermountain Healthcare -
Grand Junction, CO

Apply Now

Job Details

Full-time
$18.31 - $23.80 an hour
1 day ago

Qualifications

Computer operation
Word processing
Computer literacy
Clinical confidentiality policies
Customer data entry

Full Job Description

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Heart and Vascular

Essential Functions .

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

Professional etiquette and communication.
Collaboration / Teamwork
Confidentiality
Customer service
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Cash management

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location:

Intermountain Health Heart and Vascular-West Park Cardiology

Work City:

Grand Junction

Work State:

Colorado

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Apply Now

Refine Your Search

patient representative jobs in grand junction co

Patient Service Representative

Patient Access Acute Representative PRN

Patient Registration Representative I, Hospital Admissions, Full Time

Patient Registration Representative I, Hospital Admissions, PRN/Pool

Patient Registration Representative, Grand Valley Oncology, Full-Time

Surgery Scheduler

Customer Service Representative

Admissions Services Specialist Acute-PRN

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