Top 2 Banquet manager Jobs in Grand Rapids, Mi

Banquet Captain
Sheraton Grand Rapids Airport —Grand Rapids, MI
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
- Disability insurance
- Health insurance
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15h
Catering Supervisor
Creative Dining Services —Grand Rapids, MI
- $18 - $20 an hour
- Weekends as needed
- Background check
- Mid-level
- Continuous improvement
- Free parking
- Health savings account
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Banquet Captain

Sheraton Grand Rapids Airport
Grand Rapids, MI

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Job Details

15 hours ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Buffet service
Event breakdown
Venue beverage service
Hotel policy compliance
Maintaining an organized workspace
Team leadership
Food running
Greeting customers
Hotel and accommodations guest special request handling
Answering guest questions
Mid-level
Managing catering events
Food delivery
Leading team collaboration initiatives
Handling customer service requests
Event setup
Hotel staff training
Clean workspace maintenance
Managing food service teams
Event customer service
Leadership
Communication skills
Staff development
Catering event room organization

Full Job Description

As a Banquet Captain at Concord Hospitality, you will play a critical leadership role in ensuring seamless and memorable event experiences. Working closely with the Banquet Manager, you will supervise banquet staff, coordinate food and beverage service, and ensure exceptional guest satisfaction across all events—from meetings and trainings to receptions and reunions.

Responsibilities:

Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Provide exceptional guest service and ensure all guest needs are met throughout each event.
Lead and motivate the banquet team, ensuring all quality and service standards are consistently upheld.
Greet guests warmly and oversee the flow of service during events.
Assist with food and beverage delivery when needed, especially during peak service periods.
Train banquet staff on proper service techniques for plated meals, buffets, and reception-style events.
Anticipate guest needs and monitor satisfaction with food, beverage, and service.
Respond promptly and courteously to guest requests and concerns.
Supervise the setup, execution, and breakdown of all banquet events.
Perform side work and ensure full preparation for upcoming events.
Maintain clean, organized, and safe service areas at all times.

Qualifications:

Previous banquet or food & beverage leadership experience preferred.
Strong communication, interpersonal, and team leadership skills.
Ability to multitask and work efficiently in a fast-paced event environment.
Excellent attention to detail and commitment to guest satisfaction.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Ability to stand/walk for long periods and lift moderate weights as needed.

Benefits (Full-Time Associates Only)

Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities

Why Join Concord?
At Concord Hospitality, we invest in our associates through training, development, and a strong “Associate First” culture rooted in our five Cornerstones—Quality, Integrity, Community, Profitability, and FUN! Our goal is to create a welcoming, engaging workplace where you can grow, feel valued, and contribute to an outstanding hospitality experience.

Our associates proudly cheer: “We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

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banquet manager jobs in grand rapids, mi

Banquet Captain

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