Top 161 Director of customer success Jobs in Grand Rapids, Mi

Business Development Manager
Advantage Parts Solutions —Grand Rapids, MI
- $72,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Dealership
- Mid-level
- Paid training
- Health savings account
Quick Apply
Regional Operations Director
Legacy Thrift —Grand Rapids, MI
- $70,000 - $80,000 a year
- Full-time
- Windows
- Bachelor's degree
- Travel
- Paid time off
Quick Apply
6d
Director of Sales
Fairfield Inn & Suites Grand Rapids North —Walker, MI
- $48,000 - $52,000 a year
- Full-time
- Clean driving record
- Hotel
- Driver's License
- Travel reimbursement
- Dental insurance
Quick Apply
Project/Manufacturing Engineer
Jedco Inc. —Grand Rapids, MI
- From $70,000 a year
- Full-time
- Mid-level
- 3 years
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
Retail Store Manager
Wild Birds Unlimited —Grand Rapids, MI
- $50,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid time off
- Employee discount
Quick Apply
7d
Sports Industry Territory Manager
Leading Edge Fundraising —Grand Rapids, MI
- $40,000 - $130,000 a year
- Full-time
- School experience
- High school
- Sales
- Paid training
- Work from home
Quick Apply
Senior Account Executive
The N2 Company —Grand Rapids, MI
- $160,913 - $177,692 a year
- Hybrid work
- High school diploma or GED
- Senior level
- Flexible schedule
Quick Apply
6d
Senior Field Service Technician
Invio Automation —Grand Rapids, MI
- Computer literacy
- Forklift
- 8 years
Quick Apply
Executive Director, Sales
KeHE Distributors, LLC —Grand Rapids, MI
- $145,000 - $242,300 a year
- Weekends as needed
- Microsoft Outlook
- Merchandising
- Public speaking
- Health savings account
- Paid holidays
Director, Project Management
KION Group AG —Grand Rapids, MI
- $180,000 - $210,000 a year
- Full-time
- Engineering
- Travel
- Senior level
13d
Director of Operations
Atonne Group Inc —Grand Rapids, MI
- $175,000 - $185,000 a year
- Full-time
- 7 years
- ERP systems
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Director of HR Shared Services
Challenge Manufacturing —Walker, MI
- Weekends as needed
- Office
- Analysis skills
- Mentoring
- Employee stock ownership plan
Quick Apply
Regional Sales Business Director, Central
Praxis Precision Medicines, Inc. —Grand Rapids, MI
- $220,000 - $250,000 a year
- Email
- Remote
- Travel
- Agile
- Senior level
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Project Management Director (Commercial)
Aspen Surgical —Caledonia, MI
- Full-time
- Surgery
- Bachelor's degree
- Organizational skills
Director of Facilities Maintenance
Lake Michigan Credit Union —Grand Rapids, MI
- Full-time
- 5 years
- Driver's License
- Continuous improvement
- Paid parental leave
- Health savings account
3d
Corporate Banking Relationship Manager III
Old National Bank —Grand Rapids, MI
- $62,300 - $199,000 a year
- Full-time
- 5 years
- High school diploma or GED
- Business development
- Health insurance
- Dental insurance
Director of Data Intelligence
Vervint —Grand Rapids, MI
- Computer Science
- 8 years
- Bachelor's degree
Quick Apply
Project Director
KION Group AG —Grand Rapids, MI
- Urgently hiring
- Up to 50% travel
- Travel
- Senior level
Specialty Account Representative - Grand Rapids, MI
Pharmacosmos Therapeutics Inc —Grand Rapids, MI
- $150,000 - $164,000 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- 3 years
Quick Apply
Associate Director of Commercial Pricing and Contract Strategy
Padagis LLC —Wyoming, MI
- Contract
- Hybrid work
- Microsoft Excel
- ERP systems
- Office
Quick Apply

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Business Development Manager

Advantage Parts Solutions -
Grand Rapids, MI

Quick Apply

Job Details

Full-time
$72,000 - $120,000 a year

Benefits

Paid training
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Client relationship management
Customer communication
Microsoft Excel
Customer relationship building
Territory sales
Sales analytics & reporting tools
Spreadsheets
In-person customer service
Account development
Outside sales
Driver's License
Customer engagement
Contracts
Sales strategy
CRM system proficiency
Productivity software
AI-driven automation
Solution selling approach
Marketing
Data analytics technologies
Terms and conditions negotiation

Full Job Description

Business Development Manager – Automotive Supply Chain Optimization & Growth Solutions

Location: Grand Rapids / Kalamazoo, MI

$72,000 – $120,000+ per year | Base + Uncapped Commission

Build Relationships. Drive Growth. Create Exceptional Value.

At Advantage Parts Solutions, we believe business is built face-to-face, relationship-to-relationship, and person-to-person.

For nearly 40 years across three countries, we’ve built our reputation by showing up every day, building trust in the field, solving real operational challenges, and helping our customers grow smarter and more profitably.

Our core purpose is simple:

Create Exceptional Value with Exceptional People

We’re looking for entrepreneurial, high-energy Business Development Managers who want more than a traditional sales role. This opportunity is designed for relationship builders, problem solvers, growth drivers, and self-starters who thrive in competitive environments and want the freedom to build and manage their own territory while being backed by a strong support organization.

If you’re motivated by uncapped earnings, autonomy, innovation, customer relationships, operational strategy, and winning as a team — you’ll fit right in.

About Advantage Parts Solutions

Advantage Parts Solutions helps dealerships, collision centers, and repair facilities improve operational performance, profitability, and supply chain efficiency through strategic consulting and relationship-driven business development.

One of the biggest differentiators in our company is our commitment to consistent in-person engagement. We believe strong business relationships are built through face-to-face interaction, accountability, trust, and daily execution in the field.

We operate with five core values that shape everything we do:

Our Core Values

Be Entrepreneurial
Value Relationships
Create Exceptional Value
Manage Resources Wisely
Take Ownership

These aren’t just words on a wall — they drive how we lead, sell, support customers, and grow our business.

About The Role

As a Business Development Manager, you’ll have the autonomy to grow and manage your own territory while building meaningful customer relationships, driving operational improvements, and creating long-term business value.

You’ll build relationships with dealership leaders, fixed operations teams, collision centers, and repair facilities while identifying opportunities to improve operational performance, supply chain efficiency, profitability, and customer experience.

This is a consultative sales role built around:

Relationship building
Strategic growth
Contract negotiation
Supply chain optimization
Business consulting
Operational problem solving
AI-powered innovation
Data-driven decision making

You’ll spend your time in the field meeting customers face-to-face, building long-term partnerships, solving problems, negotiating agreements, and helping customers improve measurable business performance.

What You’ll Do

Drive Business Growth

Prospect, develop, and close new business opportunities
Build strategic partnerships with dealership and collision center leadership
Negotiate contracts, pricing agreements, and long-term business partnerships
Execute territory growth strategies that drive revenue and market expansion
Maintain an active pipeline through networking, referrals, relationship building, and consistent field engagement

Build Relationships That Last

Meet customers face-to-face on a daily basis
Become a trusted advisor within your market
Deliver ongoing operational support and strategic guidance
Build long-term partnerships rooted in trust, consistency, accountability, and performance

Consult, Strategize & Solve Problems

Analyze operational workflows, purchasing trends, and supply chain opportunities
Deliver data-driven recommendations that improve profitability and ROI
Help customers optimize sourcing strategies, inventory performance, operational efficiency, and cycle times
Utilize AI tools, reporting platforms, and analytics to identify growth opportunities and improve performance

Take Ownership

Operate independently while managing your territory like your own business
Manage time, priorities, customer relationships, and growth opportunities effectively
Bring entrepreneurial energy and innovative thinking into the market every day
Continuously look for ways to create exceptional value for customers and the organization

What We’re Looking For

Required

Proven success in commission-based sales environments
History of exceeding revenue goals, negotiating contracts, and driving innovative business growth
Strong negotiation, relationship-building, and consultative selling skills
Ability to thrive in a fast-paced, entrepreneurial sales environment
Confidence in face-to-face customer interaction and territory management
Strong communication, presentation, and problem-solving abilities
Ability to leverage technology, AI tools, data, and analytics to improve business performance
Self-motivated with a strong sense of ownership and accountability
CRM software and Microsoft Office experience
Valid driver’s license and reliable transportation

Preferred

Automotive, dealership, collision, repair, or supply chain industry experience
Experience selling operational solutions, services, or consulting programs
Background in business development, strategic sales, consulting, or supply chain optimization

Why People Love Working Here

Unlimited Growth Potential

Compensation opportunity ranging from $72,000 to $120,000+ annually
Uncapped commission structure
High performers are rewarded aggressively

Autonomy & Flexibility

Operate remotely within your own territory and market
Flexibility to manage your own schedule and customer relationships
Entrepreneurial environment with independence and accountability

Strong Support System

You’re independent in the field, but never alone.

Our Business Development Managers are supported by:

Regional Sales Directors
Sales Leadership
Operations Leadership
Dedicated Home Office Teams

We believe in empowering our people while giving them the support and resources needed to succeed.

Benefits

401(k)
Health, Dental & Vision Insurance
Life Insurance
Paid Time Off
Paid Holidays
Ongoing training and professional development
Career growth opportunities within a rapidly growing organization

Experience Requirements

Outside/Field Sales: 2+ years required
CRM Software: 2+ years required
Microsoft Excel proficiency and ability to analyze and interpret business data: 4+ years required
Automotive Industry Experience: Preferred
Ability to leverage data, ROI metrics, and business insights to drive growth: preferred

Work Location

Remote / Field-Based Territory Role

Join Our Team

If you’re competitive, relationship-driven, entrepreneurial, and excited about building something meaningful while helping customers grow — we’d love to meet you.

At Advantage Parts Solutions, we don’t just sell solutions.

We create exceptional value with exceptional people.

Job Type: Full-time

Pay: $72,000.00 - $120,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

What zip code do you live in?
Please describe any experience you have working with automotive parts.
Please provide an example of how you have used sales data, ROI metrics, or business insights to grow an account, increase revenue, or improve customer results.

Experience:

Outside sales: 2 years (Required)
Microsoft Excel: 4 years (Required)
Automotive Industry: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Location:

Grand Rapids, MI (Kent County) (Required)

Work Location: On the road

Quick Apply

Refine Your Search

director of customer success jobs in grand rapids, mi

Business Development Manager

Regional Operations Director

Director of Sales

Project/Manufacturing Engineer

Retail Store Manager

Sports Industry Territory Manager

Senior Account Executive

Senior Field Service Technician

Executive Director, Sales

Director, Project Management

Director of Operations

Director of HR Shared Services

Regional Sales Business Director, Central

Project Management Director (Commercial)

Director of Facilities Maintenance

Corporate Banking Relationship Manager III

Director of Data Intelligence

Project Director

Specialty Account Representative - Grand Rapids, MI

Associate Director of Commercial Pricing and Contract Strategy

I want to receive the latest job alert for director of customer success in grand rapids, mi

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