About Magnus Capital Partners
Established in 2009 and based in Grand Rapids, Magnus Capital Partners is a privately held asset management and real estate investment firm focused on innovative, profitable, and socially responsible projects. Through its award-winning HōM Flats communities, Magnus Capital Partners provides a local solution to a national issue by delivering high-quality workforce housing.
Property management is performed by Magnus Services, LLC, the firm's in-house management company. The portfolio spans stabilized communities in West Michigan and is expanding into new markets, including HōM Flats at Forest in Dayton, Ohio.
Position Details
- Employment Type: Full-time, exempt
- Operating Entity: Magnus Services, LLC
- Base Location: Magnus Capital Partners corporate headquarters, 941 Wealthy St. SE, Grand Rapids, Michigan 49506, with regular time on site at each community
- Travel: Regular local and regional travel across all markets in the portfolio; valid driver's license and reliable transportation required
- Compensation: $85,000 – $105,000 annually, plus a performance-based bonus tied to occupancy, delinquency, and NOI targets
Job Summary
The Regional Property Manager owns the operating performance of the entire HōM Flats portfolio — every community, in every market. The role is accountable for occupancy, revenue collection, expense control, physical condition, regulatory compliance, and the strength of the on-site teams that deliver all of it.
The portfolio includes Low-Income Housing Tax Credit (LIHTC) communities, so hands-on LIHTC compliance experience is a requirement for this role, not a preference. The Regional Property Manager is accountable for keeping every LIHTC property in compliance — income certifications and recertifications, set-aside and applicable fraction targets, and agency reporting and inspections — and for making sure site teams execute it correctly the first time.
This position reports directly to the Founder & Chief Executive Officer of Magnus Capital Partners and supervises all site-level staff. It is the operational bridge between ownership and the properties: translating budgets and asset strategy into daily execution, and giving leadership an accurate, unvarnished read on how each community is performing.
This is a hands-on regional role at a growing firm. The portfolio is expanding across state lines, which means the person in this seat will both run stabilized assets and stand up operations at new communities during lease-up.
Reporting Structure
- Reports to: Founder & Chief Executive Officer, Magnus Capital Partners
- Directly supervises: On-Site Property Managers, Assistant Property Managers, Leasing Specialists, Resident Services Coordinators, Maintenance Supervisors, and site maintenance, groundskeeping, and housekeeping staff across the portfolio
- Coordinates with: Vice President, Development; Vice President, Impact Capital; Finance & Accounting; Compliance; Marketing & Community Engagement; Portfolio Delinquency Specialist; Magnus Construction; and external vendors, agencies, and legal counsel
Key ResponsibilitiesPortfolio Operations & Asset Management
- Conduct regular site visits and formal inspections at every community, evaluating physical condition, curb appeal, cleanliness, and safety against company standards.
- Oversee maintenance operations, unit turns, and capital projects to ensure work is completed on schedule, on budget, and to specification.
- Recommend capital improvements and preventative maintenance programs, and build the case for them with cost and return detail.
- Manage vendor and contractor relationships, including scope, bidding, contract adherence, and performance.
- Enforce safety protocols, emergency procedures, and after-hours response standards at every site.
Team Leadership & Development
- Supervise, coach, and hold accountable all on-site staff across the portfolio, setting clear performance expectations for each role.
- Lead hiring, onboarding, and training for property-level positions; build a bench so sites are never dependent on a single person.
- Conduct performance reviews, manage employee relations matters, and handle corrective action and separations in coordination with ownership and HR.
- Build a resident-focused team culture that holds up under pressure and reflects how the firm wants residents treated.
Leasing, Marketing & Occupancy
- Own portfolio-wide occupancy and lease-up performance, setting weekly leasing targets and inspecting the funnel from lead to move-in.
- Approve pricing, concessions, and renewal strategy using market comparables, traffic data, and exposure reports.
- Review market conditions and competitive properties in each submarket and adjust positioning accordingly.
- Ensure full compliance with Fair Housing law and internal leasing, screening, and documentation policies at every site.
- Partner with Marketing & Community Engagement on resident retention, community events, reputation management, and listing accuracy.
Revenue & Delinquency Management
- Own rent collection results across the portfolio, including delinquency trends, payment plans, and escalation timelines.
- Direct the Portfolio Delinquency Specialist and site teams on collections activity and legal process, ensuring consistent and lawful practice.
- Approve rental rates, lease terms, and write-offs within delegated authority; escalate exceptions with a recommendation.
- Reduce bad debt and improve net collections quarter over quarter, with documented root-cause analysis where targets are missed.
Financial Planning & Budget Oversight
- Lead the annual operating budget and capital plan for each community, and defend the assumptions behind them.
- Review monthly financial statements, explain variances, and take corrective action where performance drifts from plan.
- Approve site-level expenditures and payroll in accordance with company policy and approval thresholds.
- Identify and execute opportunities to improve operating efficiency and NOI without compromising resident experience or asset condition.
LIHTC & Regulatory Compliance
- Own LIHTC compliance outcomes across the portfolio: initial certifications, annual recertifications, income and rent limit application, set-aside and applicable fraction monitoring, unit mix, and student and household eligibility rules.
- Work with the Compliance Specialist and syndicator or investor asset managers to keep files audit-ready and to close out findings quickly; escalate any event that could threaten credit delivery or trigger recapture immediately.
- Lead preparation for MSHDA, OHFA, and other agency inspections, physical and file audits, and investor site visits.
- Train and hold site teams accountable to correct LIHTC intake, verification, and documentation practice — no reliance on a single person to catch errors.
- Ensure each community meets all other federal, state, and local housing requirements, including Fair Housing, ADA, and local ordinance obligations.
- Maintain accurate, audit-ready property records, resident files, and compliance documentation.
- Prepare sites for agency inspections, investor site visits, insurance reviews, and audits.
- Interface with legal, accounting, insurance, and regulatory partners as needed, and keep ownership informed of exposure.
New Community Lease-Up & Market Entry
- Stand up operations at new communities: staffing, systems setup, vendor onboarding, and site-level procedures ahead of first occupancy.
- Coordinate with Magnus Construction and Development on delivery schedules, punch list resolution, and turnover of completed units.
- Manage lease-up pace against the underwritten schedule and report progress and risks to ownership weekly.
- Adapt operating practices to the requirements of each new market and jurisdiction.
Reporting & Continuous Improvement
- Deliver a consistent weekly and monthly reporting package on occupancy, delinquency, work orders, staffing, and financial performance.
- Bring leadership problems early, with a recommendation and the numbers behind it.
- Recommend and implement improvements to standard operating procedures, and ensure adoption at every site.
- Maintain working expertise in property management technology, and use it to reduce manual effort and improve data quality.
Required Qualifications
- Minimum of five years in residential property management, including at least two years supervising site-level staff.
- Direct, hands-on LIHTC compliance experience is required. You must have managed LIHTC properties through certification and recertification cycles, agency inspections, and file audits, and be able to speak to specific compliance issues you have identified and resolved.
- Demonstrated success managing multiple sites or a large, high-volume community, with results you can speak to specifically.
- Working command of property operating statements, budgets, and variance analysis.
- Track record of improving occupancy and reducing delinquency.
- Proficiency in property management software; RealPage experience strongly preferred.
- Thorough knowledge of Fair Housing law, landlord-tenant process, and residential leasing compliance.
- Strong written and verbal communication skills, and the judgment to handle personnel and resident matters with discretion.
- High attention to detail and operational discipline; comfortable working from checklists and holding others to them.
- Valid driver's license, reliable transportation, and willingness to travel regularly across markets.
- Real estate license where required in the operating jurisdiction.
Preferred Qualifications
- LIHTC compliance credential (HCCP, SHCM, TCS, C3P, or equivalent).
- Experience with additional affordable programs — HUD Section 8, project-based vouchers, HOME, or state housing trust fund layers.
- Familiarity with MSHDA and OHFA compliance processes specifically.
- Lease-up or new-construction stabilization experience.
- Multi-state portfolio experience, particularly Michigan and Ohio.
- Industry credential such as CAM, CAPS, ARM, or CPM.
- Bachelor's degree in business, real estate, or a related field.
Benefits
- 100 percent employer-covered premium health insurance (employee only)
- Dental and vision insurance
- Life insurance
- Generous 401(k) matching
- Generous paid time off
- Fourteen paid holidays
- Employee rental discount
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
Ability to Relocate:
- Grand Rapids, MI: Relocate before starting work (Required)
Work Location: In person
