Top 2 Large format printing Jobs in Grand Rapids, Mi

Customer Service / Project Manager
Gilson Graphics —Grand Rapids, MI
- $40,000 - $50,000 a year
- Microsoft Outlook
- Mid-level
- Experience equivalent to degree accepted
Quick Apply
Print Production Manager
Spartan Graphics —Sparta, MI
- Customer service
- Mid-level
- 3 years
Quick Apply

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Customer Service / Project Manager

Gilson Graphics -
Grand Rapids, MI

Quick Apply

Job Details

$40,000 - $50,000 a year

Qualifications

Customer communication
Cross-functional collaboration
Customer service problem-solving
Stakeholder relationship building
Cross-functional communication

Full Job Description

GILSON

Customer Service Project Manager

POSITION DESCRIPTION

OBJECTIVE

As a member of the Gilson Customer Service department, the Project Manager is responsible for ensuring work is organized and scheduled, and that communication within and between departments, sales staff, and customers is handled on a daily basis.

SUPERVISOR
This position reports to the Customer Service Manager.

ROLES AND RESPONSIBILITIES

Customer service
Inventory and fulfillment management
Be the expert of assigned customers and internal projects
Order entry
Work with operations team to manage job schedules
Direct the purchasing of materials
Data management
Website administration
Packaging strategy pre-planning
Workflow management
Manage multiple projects and tasks simultaneously
Perform duties consistent with the company’s goals and policies

REQUIREMENTS

To successfully perform this job, an individual must be able to fulfill each role and perform each responsibility listed above. The following qualifications are representative of the education and training, experience, knowledge, and skills required.

Education and Training

Bachelor’s degree, Associate’s degree, or equivalent knowledge, skills, and abilities preferred

Experience

Knowledge of offset and digital printing and mechanical finishing operations
Fulfillment management, packaging strategy, mailing, and large format experience
Customer-facing communication
Deadline management
Data management

Attitude

High expectations of self and others
Demonstrated commitment to quality
Detail-oriented with strong problem-solving skills in a data-driven environment
Positive attitude with internal and external customers

Knowledge and Aptitude

Microsoft Outlook, Microsoft Excel, Microsoft Office, and Adobe Acrobat
General understanding of graphic arts software (InDesign, Photoshop, and Illustrator)
Proper file management on computer desktops and office servers
Pace, PrintStream, and other software programs or processes as directed by management

SKILLS

Communication Skills

Communicate effectively with sales, production, and clients
Read, analyze, and interpret written information
Present information verbally and respond to questions
Deal successfully with difficult people or situations

Team Skills

Work as a team member of the Gilson Customer Service team
Build effective working relationships with others
Present information and help solve problems in conjunction with co-workers and management

Quick Apply

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large format printing jobs in grand rapids, mi

Customer Service / Project Manager

Print Production Manager

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