About Housing Kent
Housing Kent is a collective impact organization whose mission is to increase access to affordable housing and decrease homelessness, with an intentional focus on eliminating racial disparities in Kent County. Through shared measurement, high-leverage activities, and a focus on diversity, equity, and inclusion, Housing Kent is poised to grow cross-sector collaboration to ensure that all people in Kent County have high-quality, affordable housing.
About the Role
The Administrative Coordinator is a key member of the Housing Kent team, providing high-level administrative, operational, and project coordination support that keeps the organization running efficiently. Reporting to the Director of Operations, this position supports day-to-day office operations, executive scheduling, project management, grant administration, and partner engagement.
This role is ideal for someone who thrives in a collaborative, fast-paced environment, is adaptable, relationship-centered, proactive, and organized. The Administrative Coordinator is often the first point of contact for partners and stakeholders and plays an important role in advancing Housing Kent's mission through exceptional organization, communication, and customer service.
Essential Duties + Responsibilities
- Assistant to the Director of Operations
- Executive and Leadership Support
- Project Coordination
- Office Management
Executive and Leadership Support
- Coordinate executive calendars and priorities.
- Prepare agendas, briefing materials, presentations, and meeting summaries.
- Track organizational priorities and follow through on action items.
- Coordinate project meetings, including scheduling and logistics.
- Maintain confidential records and correspondence.
- Serve as a liaison with community partners.
- Build trusted working relationships while adapting communication style to effectively support multiple leaders, partners, and stakeholders.
Financial and Administrative Coordination
- Assist Director of Operations with Accounts payable and receivable.
- Maintain vendor files.
- Track organizational subscriptions.
- Assist with payroll documentation.
Office Operations
- Ability to leverage emerging technologies and AI-powered productivity tools responsibly to improve organizational efficiency.
- Provide office management related to supplies, record-keeping (electronic and physical), and maintaining an organized office space.
Project Coordination
- Assist the team with project support, stakeholder meetings, and event planning.
- Maintain project timelines.
- Track deliverables.
- Coordinate internal and external meetings.
- Maintain shared project documentation.
- Follow up with partners regarding deadlines.
Qualifications
The ideal individual has a demonstrated commitment to advancing equity, fostering inclusive partnerships, and supporting Housing Kent's mission to eliminate racial disparities in the housing system. The ideal candidate will have the following:
- Minimum 3–5 years providing administrative, executive, or operations support in a nonprofit, government, or professional environment
- Ability to translate high-level meeting conversations into succinct and clear meeting minutes
- Professional demeanor with the ability to communicate effectively with all levels of an organization
- Ability to work independently with minimal supervision
- Excellent interpersonal, written, and oral communication skills
- Demonstrate strong technical skills with the ability to learn, implement, and train staff on new software
- Ability to work effectively with people from diverse cultural, social, and ethnic backgrounds and the ability to develop and build strong relationships
- Demonstrate excellent project management skills, from concept to completion
- Impeccable attention to detail and keen proofreading ability
- Foresight to anticipate and solve problems without escalation
- Strong customer service orientation
- Bachelor’s degree or equivalent experience preferred
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint, and OneDrive)
- Demonstrate responsible use of AI technology
- Familiarity with CRM and project management software (MailChimp, Asana, etc.)
Core Competencies
- Organization
- Initiative
- Adaptability
- Relationship Building
- Confidentiality
- Project Coordination
- Customer Service
- Continuous Improvement
- Systems Thinking
- Communication
- Attention to Detail
Benefits
Housing Kent offers a collaborative, mission-driven workplace where employees contribute to meaningful systems change across Kent County. Employees enjoy a comprehensive benefits package, flexible hybrid work, professional development opportunities, and the chance to work alongside partners committed to expanding housing opportunity.
To Apply
Include your cover letter and resume to be considered.
Applications will be accepted through August 1, 2026, at 11:00 p.m.
Working Conditions
This position operates within a typical office environment. This can include frequent work in a stressful environment. Frequent telephone and computer use. Use of manual dexterity required for writing and computer use. Adequate hearing to engage in prolonged conversations in person and on the phone. Able to sit for extended periods of time. Able to lift up to 25 pounds. Independently mobile with the possibility of climbing stairs. May be required to stand for long periods of time. Some travel, both by car and by air, may be required. Ability to work occasional evenings, weekends, and early mornings. Specific vision abilities required by the job include close vision, distance vision, and ability to adjust focus. Reasonable accommodations will be made to enable individuals with disabilities to perform essential tasks.
Equal Opportunity Employer
Housing Kent is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information, or any other factor which cannot lawfully be used as a basis for an employment decision.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
Experience:
- Executive administrative support: 3 years (Required)
Ability to Commute:
- Grand Rapids, MI 49504 (Required)
Work Location: Hybrid remote in Grand Rapids, MI 49504
