Top 35 Michigan staffing Jobs in Grand Rapids, Mi

Customer Solutions Specialist
Fifth Third Bank —Grand Rapids, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Commercial Services Rep I
Fifth Third Bank —Grand Rapids, MI
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
3d
Elementary High School School Psychologist | Grandville, Michigan
Sunbelt Staffing —Grandville, MI
- Contract
- School experience
- High school
- Mid-level
Quick Apply
Registered Nurse - RN - Clinical Staffing Center Float
Trinity Health Michigan —Grand Rapids, MI
- Part-time
- Nursing
- Surgery
- Float pool
- Paid holidays
- Health insurance
Quick Apply
Elementary High School School Psychologist | Grand Rapids, Michigan
Sunbelt Staffing —Grand Rapids, MI
- Contract
- School experience
- High school
- Mid-level
Quick Apply
Nurse Case Manager II - Michigan
Anchor Staffing, Inc. —Michigan
- $44 an hour
- Full-time
- Remote
- Background check
- Nursing
- RN License
- Health insurance
Quick Apply
Repossession Specialist M-F 8am-5pm
Fifth Third Bank —Grand Rapids, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Personal Banker Associate I
Fifth Third Bank —Wyoming, MI
- Full-time
- Office
- Math
- Travel
Loss Claims Specialist
Fifth Third Bank —Grand Rapids, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
12d
Lead CSR/Teller - Standale (Grand Rapids, MI) - Full Time
Fifth Third Bank —Grand Rapids, MI
- Full-time
- Mid-level
- Office
- High school diploma or GED
CSR/Teller - Northland Drive, MI - Part-Time
Fifth Third Bank —Grand Rapids, MI
- Part-time
- Office
- High school diploma or GED
- Entry level
Event Bartender (Independent Contractor)
Culinary Cultivations —Grand Rapids, MI
- $20 - $22 a year
- Weekends as needed
- Bar
- ServSafe
- 1 year
Quick Apply
Home Lending Specialist
Fifth Third Bank —Grand Rapids, MI
- Full-time
- Office
- Communication skills
- Entry level
Michigan Commercial Payments Team Lead
Fifth Third Bank —Grand Rapids, MI
- Full-time
- 7 years
- Mid-level
- Office
4d
CSR/Teller - Lowell, MI - Part Time
Fifth Third Bank —Lowell, MI
- Part-time
- Office
- High school diploma or GED
- Math
Financial Guidance Counselor (Loss Mit)
Fifth Third Bank —Grand Rapids, MI
- Full-time
- Office
- High school diploma or GED
- Analysis skills
5d
Financial Center Manager Associate
Fifth Third Bank —Grand Rapids, MI
- Full-time
- Mid-level
- Office
- Leadership
Enterprise Valuation Analyst I
Fifth Third Bank —Grand Rapids, MI
- Full-time
- Mid-level
- Office
- Finance
Admin Associate, Facilities (Contract)
LG Energy Solution Michigan, Inc. —Holland, MI
- Temporary
- Customer service
- Writing skills
- High school diploma or GED
Quick Apply
5d
Line Cook / Prep Cook / Kitchen Lead (Independent Contractor)
Culinary Cultivations —Grand Rapids, MI
- $16 - $25 an hour
- Weekends as needed
- ServSafe
- Mid-level
- Food Handler Certification
- Referral program
Quick Apply

I want to receive the latest job alert for michigan staffing in grand rapids, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

michigan staffing jobs near grand rapids, mi

Customer Service Representative jobs in Grand Rapids, MI

School Psychologist jobs in Grand Rapids, MI

School Psychologist jobs in Grandville, MI

Senior Case Manager jobs in Michigan

Line Cook Prep Cook jobs in Grand Rapids, MI

Bartender jobs in Grand Rapids, MI

Claims Specialist jobs in Grand Rapids, MI

Customer Solutions Specialist jobs in Grand Rapids, MI

Customer Service Representative jobs in Lowell, MI

Personal Banker jobs in Charleston, WV

Personal Driver jobs in Brooklyn, NY

Personal Trainer jobs in West Palm Beach, FL

Personal Banker jobs in State College, PA

Personal Banker jobs in Philadelphia, PA

Personal Banker jobs in Wilmington, NC

Personal Trainer jobs in New York, NY

Personal Trainer jobs in Minneapolis, MN

Customer Service Representative jobs in Norfolk, VA

Customer Service jobs in Saint Paul, MN

Customer Service Chat Remote jobs in New York, NY

Customer Solutions Specialist

Fifth Third Bank -
Grand Rapids, MI

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Conflict de-escalation
Research
High school diploma or GED
Math
Typing
Quality data entry
Customer data entry

Full Job Description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION: Under moderate supervision in a fast-paced call center environment, proposes solutions and documents accounts in accordance with departmental, regulatory, and legal guidelines, ensuring attainment of company commitments. Works to resolve delinquency with consumers and internal business partners on charged-off, repossessed, and bankrupt consumer accounts including auto, credit card, equity, installment loans, etc. Position has direct impact to prevent bank losses while providing an exceptional customer experience. Accountable for risk mitigation by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined by Consumer Solutions leadership.

Responsible for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Contact bank customers via dialer campaigns and manual calling efforts to discuss account resolutions such as payoffs, payment plans, and settlements to recover losses
Skip trace, conduct transactional and historical research, order payment histories, credit bureau reports, statements, and credit applications as necessary to support the line of business obligations
Retain all customer communication efforts via the internal system of record ensuring that all interactions are documented accurately
Identify and escalate customer complaints and situations with inherent risk circumstances to leadership as outlined by the bank’s complaint management program
Review performance reports to evaluate productivity and achieve individual and team commitments
Ensure completion of all projects and/or additional tasks assigned within required timeframe

SUPERVISORY RESPONSIBILITIES: None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

High school diploma or equivalent.
Minimum one-year collections, customer service, sales, or customer solutions advocacy experience required
Proficient oral, written, and intrapersonal communication skills
Exemplary comprehension, listening and negotiation skills
Attention to detail
Self-motivated, professional with strong mathematical and analytical skills
Proficient with computer systems and keyboarding / data entry skills with moderate speed and accuracy
Strong experience with Microsoft office products, such as Word, Excel, PowerPoint, and Outlook.
Excellent conflict management skills

Customer Solutions Specialist

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION - Grand Rapids, Michigan 49546

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Apply Now

Refine Your Search

michigan staffing jobs in grand rapids, mi

Customer Solutions Specialist

Commercial Services Rep I

Elementary High School School Psychologist | Grandville, Michigan

Registered Nurse - RN - Clinical Staffing Center Float

Elementary High School School Psychologist | Grand Rapids, Michigan

Nurse Case Manager II - Michigan

Repossession Specialist M-F 8am-5pm

Personal Banker Associate I

Loss Claims Specialist

Lead CSR/Teller - Standale (Grand Rapids, MI) - Full Time

CSR/Teller - Northland Drive, MI - Part-Time

Event Bartender (Independent Contractor)

Home Lending Specialist

Michigan Commercial Payments Team Lead

CSR/Teller - Lowell, MI - Part Time

Financial Guidance Counselor (Loss Mit)

Financial Center Manager Associate

Enterprise Valuation Analyst I

Admin Associate, Facilities (Contract)

Line Cook / Prep Cook / Kitchen Lead (Independent Contractor)

I want to receive the latest job alert for michigan staffing in grand rapids, mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected