Top 33 Patient care representative Jobs in Grand Rapids, Mi

Patient Service Representative - Scheduling
Mary Free Bed Rehabilitation Hospital —Grand Rapids, MI
- From $19.50 an hour
- 8 hour shift
- Hospital
- Office
- High school diploma or GED
1d
Patient Services Representative Surgery Scheduling
Corewell Health —Grand Rapids, MI
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
5d
Patient Services Representative Associate
Corewell Health —Wyoming, MI
- Part-time
- Office
- High school diploma or GED
- 1 year
Patient Services Representative - SW Wyoming * Days - 40hrs/wk.
University of Michigan Health-West —Wyoming, MI
- Full-time
- Computer literacy
- Basic math
- Administrative experience
Patient Services Representative
Corewell Health —Kentwood, MI
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
9d
Scheduling Coordinator - Front Desk
Miller Orthodontics —Grand Rapids, MI
- Administrative experience
- High school diploma or GED
- 1 year
- Health savings account
- Health insurance
Quick Apply
Patient Services Representative Breast Clinic
Corewell Health —Grand Rapids, MI
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
9d
Patient Service Representative
Mary Free Bed Rehabilitation Hospital —Jenison, MI
- From $19.50 an hour
- Full-time
- Hospital
- High school diploma or GED
- Rehabilitation center
Patient Services Representative - Jenison * Days - 36hrs/wk.
University of Michigan Health-West —Jenison, MI
- Full-time
- Computer literacy
- Basic math
- Administrative experience
11d
Patient Service Representative Associates
Corewell Health —Grand Rapids, MI
- Part-time
- Office
- High school diploma or GED
- 1 year
Patient Services Representative Associate Resource
Corewell Health —Hudsonville, MI
- Part-time
- Hospital
- High school diploma or GED
- Entry level
Patient Registration Specialist - Patient Access * Evening ( 2p-12:30a ) 40hrs/wk
University of Michigan Health-West —Wyoming, MI
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
3d
Patient Services Representative Associate Psychiatry and Behavioral Medicine
Corewell Health —Grand Rapids, MI
- Full-time
- Psychiatry
- Office
- High school diploma or GED
5d
Patient Services Representative Senior
Corewell Health —Grand Rapids, MI
- Full-time
- Surgery
- Hospital
- Mid-level
10d
Patient Services Representative - Cosmetic Treatment Center * Days - 24hrs/wk.
University of Michigan Health-West —Grandville, MI
- Full-time
- Computer literacy
- Basic math
- Administrative experience
Patient Service Representative II
Solaris Health Holdings LLC —Wyoming, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
12d
Patient Services Representative - UM Health Partners Float Pool * General Interest
University of Michigan Health-West —Wyoming, MI
- Day shift
- Hospital
- Computer literacy
- Basic math
Patient Services Representative - Allendale * Days - 40hrs/wk.
University of Michigan Health-West —Allendale, MI
- Full-time
- Computer literacy
- Basic math
- Administrative experience
20h
Patient Services Representative
My Community Dental Centers Inc. —Walker, MI
- From $18 an hour
- Full-time
- Dental office
- Microsoft Excel
- Microsoft Outlook
Customer Service Representative
Airgas —Grandville, MI
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid jury duty
- Commuter assistance

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Patient Service Representative - Scheduling

Mary Free Bed Rehabilitation Hospital -
Grand Rapids, MI

Apply Now

Job Details

Full-time
From $19.50 an hour
1 day ago

Qualifications

Computer operation
Customer communication
High school diploma or GED
Clinical data entry
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Day Shift (United States of America)

Hours: 8 hour shift during the Hours of Operation: 7:00A-6:30P Mon-Thurs, 7:00A-5:30P Friday

Mary Free Bed Summary

We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.
Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
A Proud Tradition . Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Summary Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department. Interact in a customer focused manner during referral processing. Provide office support for all Scheduling and Patient Financial Services staff. Work cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient services.

Essential Job Responsibilities

Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk
Accurately collect and analyze all required demographic, insurance/financial, and clinical data elements necessary to pre-register and register all types of patients
Coordinate/schedule initial evaluation and subsequent patient appointments for multi-disciplines based on patient needs
Manage calls from insurance/care managers to coordinate multi discipline care for patients
Collect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care
Receive and properly respond to telephone, electronic, or face-to-face inquiries from patients or their legal representatives
Perform all other appropriate activities as directed and as necessary to meet the patient’s needs and to achieve expected departmental and organizational outcomes
Provide various other responsibilities and clerical/therapist support as delegated by Manager

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

Minimum of the GED/Diploma, Associates degree preferred
Computer experience with high accuracy level of data entry.
Excellent telephone and customer service skills.
Outstanding organizational, interpersonal, communication, and overall customer service skills.
Ability to perform in a high paced environment with a positive attitude and interact with professional staff in an appropriate manner.

Preferred Job Qualifications

Bachelor’s Degree in a health-related field
Minimum 12-18 months’ work experience in healthcare with scheduling and/or PFS related job duties.
Working knowledge of ICD-10-CM and CPT coding classification systems.
Knowledge of medical terminology and clinical rehabilitation.

Physical Requirements for Essential Job Qualification

Levels :

None (No specific requirements)
Occasionally (Less than 1/3)
Frequently (1/3 to 2/3)
Majority (More than 2/3)

Remain in a stationary position: Majority

Traverse or move around work location: None

Use keyboard: Frequently

Operate or use department specific equipment: None

Ascend/Descend equipment or ladder: None

Position self to accomplish the Essential Functions of the role: Frequently

Receive and communicate information and ideas for understanding: Frequently

Transport, position, and/or exert force:

Up to 10 pounds: Occasionally

Up to 25 pounds:

Up to 50 pounds:

Up to 75 pounds:

More than 100 pounds:

Other weight: Up to___ pounds:

Other: None

Compensation based on experience, starting from $19.50

The above statements are intended to describe the general nature and level of work being performed by employees in this classification. If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.

Apply Now

Refine Your Search

patient care representative jobs in grand rapids, mi

Patient Service Representative - Scheduling

Patient Services Representative Surgery Scheduling

Patient Services Representative Associate

Patient Services Representative - SW Wyoming * Days - 40hrs/wk.

Patient Services Representative

Scheduling Coordinator - Front Desk

Patient Services Representative Breast Clinic

Patient Service Representative

Patient Services Representative - Jenison * Days - 36hrs/wk.

Patient Service Representative Associates

Patient Services Representative Associate Resource

Patient Registration Specialist - Patient Access * Evening ( 2p-12:30a ) 40hrs/wk

Patient Services Representative Associate Psychiatry and Behavioral Medicine

Patient Services Representative Senior

Patient Services Representative - Cosmetic Treatment Center * Days - 24hrs/wk.

Patient Service Representative II

Patient Services Representative - UM Health Partners Float Pool * General Interest

Patient Services Representative - Allendale * Days - 40hrs/wk.

Patient Services Representative

Customer Service Representative

I want to receive the latest job alert for patient care representative in grand rapids, mi

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