Top 87 Patient intake Jobs in Grand Rapids, Mi

Patient Service Representative II
Solaris Health Holdings LLC —Grand Rapids, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
10d
LPN/RN
Care Plus TLC —Grand Rapids, MI
- $37 - $42 an hour
- Part-time
- Background check
- Nursing
- RN License
- Paid training
- Continuing education credits
Quick Apply
Certified Medical Assistant or LPN for a Physician Office
Lakeshore Internal Medicine and Pediatric Associates, PC —Holland, MI
- $17 - $22 an hour
- Part-time
- Patient monitoring
- Medical office experience
- Internal Medicine
Quick Apply
Dental Assistant / Lab Sterilization Technician
Kent Family Dental —Grand Rapids, MI
- From $20 an hour
- Full-time
- Anatomy knowledge
- Dental office
- HIPAA
- Profit sharing
- Continuing education credits
Quick Apply
Remote Outpatient Psychiatrist (MD/DO) – Flexible Schedule | $325K+
Talkiatry —Michigan
- $325,000 - $375,000 a year
- Part-time
- Medicine
- Doctoral degree
- Psychiatry
- Paid parental leave
- Health savings account
Quick Apply
Behavioral Health Professional
VitalCore Health Strategies —Grand Rapids, MI
- $37 - $38 an hour
- PRN
- Psychiatry
- Licensed Clinical Social Worker
- Master's degree
- Paid holidays
- Disability insurance
Quick Apply
Medical Secretary
GREAT LAKES NEUROSURGICAL ASSOCIATES —Grand Rapids, MI
- $20 - $24 an hour
- Full-time
- Vital signs
- Clinic
- Entry level
- Profit sharing
- Health insurance
Quick Apply
13h
Registration Specialist
The Cancer & Hematology Centers —Grand Rapids, MI
- Full-time
- Clinic experience
- Outpatient experience
- High school diploma or GED
Quick Apply
Intake Specialist
AdaptHealth, LLC —Wyoming, MI
- On call
- Background check
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
12d
Patient Access - Medical Office Associate
The Cancer & Hematology Centers —Grand Rapids, MI
- Full-time
- High school diploma or GED
- 1 year
- Associate's degree
Quick Apply
Patient Services Coordinator
Cherry Health (Cherry Street Services) DBA —Grand Rapids, MI
- Weekends as needed
- Spanish
- Microsoft Excel
- Addiction Medicine
- 403(b) matching
- Paid holidays
Quick Apply
Triage Specialist
Grand Rapids Ophthalmology —Grand Rapids, MI
- Call employer
- Microsoft Outlook
- High school diploma or GED
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
Patient Care Technician - Post-Surgical Unit * Nights - 12hrs/wk
University of Michigan Health-West —Wyoming, MI
- Full-time
- CPR Certification
- Nursing
- Anatomy knowledge
Medical Assistant
MI Partner Health —Grand Rapids, MI
- $19.38 - $26.95 an hour
- Part-time
- Vital signs
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
8d
Patient Care Technician - Observation Unit * Days - 12hrs/wk
University of Michigan Health-West —Wyoming, MI
- Full-time
- CPR Certification
- Nursing
- Anatomy knowledge
3d
Family Support Navigator – Medical and Community Resource Navigation
Family Futures —Grand Rapids, MI
- $20.00 - $21.63 an hour
- Full-time
- Hybrid work
- Nursing
- Mid-level
- Bachelor's degree
Quick Apply
13d
Referral Coordinator
START Center for Cancer Research —Grand Rapids, MI
- Monday to Friday
- Mid-level
- High school diploma or GED
- In-person
- Health savings account
- Paid holidays
Quick Apply
Community Health Worker
Trinity Health Michigan —Grand Rapids, MI
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Patient Care Technician - Cardiac Acute Care * Days (7a-3p) - 16hrs/wk
University of Michigan Health-West —Wyoming, MI
- Full-time
- Acute care
- CPR Certification
- Nursing
Account Liaison (HME)
AdaptHealth, LLC —Grand Rapids, MI
- Background check
- High school diploma or GED
- Driver's License
- Paid parental leave
- Health savings account
Quick Apply

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Patient Service Representative II

Solaris Health Holdings LLC -
Grand Rapids, MI

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

patient intake jobs in grand rapids, mi

Patient Service Representative II

LPN/RN

Certified Medical Assistant or LPN for a Physician Office

Dental Assistant / Lab Sterilization Technician

Remote Outpatient Psychiatrist (MD/DO) – Flexible Schedule | $325K+

Behavioral Health Professional

Medical Secretary

Registration Specialist

Intake Specialist

Patient Access - Medical Office Associate

Patient Services Coordinator

Triage Specialist

Patient Care Technician - Post-Surgical Unit * Nights - 12hrs/wk

Medical Assistant

Patient Care Technician - Observation Unit * Days - 12hrs/wk

Family Support Navigator – Medical and Community Resource Navigation

Referral Coordinator

Community Health Worker

Patient Care Technician - Cardiac Acute Care * Days (7a-3p) - 16hrs/wk

Account Liaison (HME)

I want to receive the latest job alert for patient intake in grand rapids, mi

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