Top 134 Personal lines account Jobs in Grand Rapids, Mi

Personal Lines Account Manager
Lake Michigan Credit Union —Grand Rapids, MI
- Email
- Mid-level
- Office
- Travel
- Paid parental leave
- Health savings account
Student Financial Services Counselor
Davenport University —Grand Rapids, MI
- $40,000 a year
- Weekends as needed
- Travel
- Reliable transportation
- Communication skills
3rd Shift Machine Maintenance Technician
Michigan Turkey Producers —Grand Rapids, MI
- $20 - $35 an hour
- Full-time
- Computer literacy
- Mid-level
- Programmable logic controllers
- Health savings account
- Health insurance
Quick Apply
3rd Shift Machine Maintenence Technician
Michigan Turkey Producers —Grand Rapids, MI
- $20 - $35 an hour
- Full-time
- Computer literacy
- Mid-level
- Programmable logic controllers
- Health savings account
- Health insurance
Quick Apply
Processor (Night Shift, $25.40 Starting Hourly Pay (Shift Premium Included))
Schreiber Foods —Grand Rapids, MI
- From $24.40 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Filler Operator (Night Shift, $25.40 Starting Hourly Pay (Shift Premium Included))
Schreiber Foods —Grand Rapids, MI
- From $24.40 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health insurance
- Dental insurance
Insurance Sales Producer
Benjamin Smith-Farmers Insurance Agency —Wyoming, MI
- $55,000 - $80,000 a year
- Full-time
- Mid-level
- Organizational skills
- Computer skills
- Health insurance
- Paid time off
Quick Apply
9d
Field Service Technician
SE Agricultural & Commercial Solutions —Byron Center, MI
- $19 - $24 an hour
- Overtime
- CDL A
- Mid-level
- Ability to climb stairs
- Health savings account
- Paid holidays
Quick Apply
Powder Coat Operator
InnerSpace —Marne, MI
- Full-time
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
3d
Grocery Stocking and Retail Representative -Part Time -Days
Serv-U-Success —Cascade, MI
- $16 - $17 an hour
- Part-time
- Writing skills
- Merchandising
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
LKQ Refinish PBE Outside Sales Representative
LKQ Corporation —Kentwood, MI
- Full-time
- Microsoft Outlook
- Basic math
- Mid-level
Commercial Lines Transportation Account Manager
HUB International —Grand Rapids, MI
- Full-time
- Mid-level
- Mentoring
- Communication skills
- Wellness program
- Health savings account
Credit Specialist
Crystal Flash —Grand Rapids, MI
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick Apply
Personal Lines Account Manager
HUB International —Grand Rapids, MI
- Full-time
- Mid-level
- 3 years
- Wellness program
- Continuing education credits
Teller
PNC Financial Services Group —Grand Rapids, MI
- Full-time
- No experience needed
- Office
- No degree
- Wellness program
- Health savings account
Supply Chain Supervisor
Gordon Food Service —Wyoming, MI
- Email
- Basic math
- Mid-level
- Microsoft Office
Member Services Team Member
MVP SPORTSCLUBS —Grand Rapids, MI
- $14 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Disability insurance
Quick Apply
Part Time Teller
PNC Financial Services Group —Wyoming, MI
- Part-time
- No experience needed
- Office
- No degree
- Wellness program
- Health savings account
8d
Labor Coordinator - 2nd Shift
Maker's Pride —Kentwood, MI
- Full-time
- Computer literacy
- Writing skills
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
8d
Guest Service Representative - Hilton Garden Inn GR
Suburban Inns —Grand Rapids, MI
- From $17 an hour
- 8 hour shift
- Word processing
- Computer literacy
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply

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Personal Lines Account Manager

Lake Michigan Credit Union -
Grand Rapids, MI

Apply Now

Job Details

Full-time

Benefits

Paid parental leave
Health savings account
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

Customer records maintenance
Managing customer accounts
Sales support
Confidential information handling
Customer relationship building
Account maintenance
Phone communication
Client file management
Mid-level
Insurance issue resolution
Property & Casualty License
Managing clients in a customer support role
Managing clients in a finance role
Client retention
Customer relationship management
Coordinating with insurance clients
Trade school
Insurance policy review
Billing issue inquiries
Productivity software
Handling account queries
1 year
Associate's degree
Account management
Communication skills
Technical Proficiency
Office of Foreign Assets Control (OFAC)
Property insurance knowledge
Time management

Full Job Description

Primary Location: Michigan

Employee Status: Full-Time

Estimated Hours/Week: 38

Remote: No

% of Travel for the Position: 0%

Who we are:

At LMCU, you'll find more than just a job - discover a fulfilling career where your contributions truly matter. Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position:

Lake Michigan Insurance Agency (LMIA), owned by Lake Michigan Credit Union, is seeking a knowledgeable and customer-focused Personal Lines Account Manager to join our growing team. In this role, you will serve as a trusted resource for clients by providing exceptional service, managing personal insurance accounts, and building lasting relationships through responsive support and insurance expertise. The ideal candidate is organized, proactive, and thrives in a fast-paced environment while delivering personalized service and ensuring clients have the coverage they need.

What You'll Do:

Client Service & Account Management

Serve as a primary point of contact for Personal Lines clients, providing outstanding service and building long-term relationships.
Educate clients on insurance coverages, policy exclusions, billing inquiries, and other personal insurance-related questions.
Answer inbound client calls through a phone queue, responding promptly and professionally to inquiries.
Process policy changes, endorsements, premium payments, and other servicing requests through carrier websites and agency management systems.
Review policy renewals and remarket accounts to ensure clients receive appropriate coverage and competitive solutions.
Evaluate non-renewals and cancellations, determine the appropriate course of action, and proactively communicate with clients.
Handle underwriting requests and follow through to ensure timely resolution.
Maintain accurate client records and documentation in agency systems.

Team Collaboration

Partner closely with Producers and the Sales team to support new business opportunities and service existing accounts.
Collaborate with internal departments and insurance carriers to resolve client issues efficiently.
Provide timely updates and communicate effectively regarding account activity and policy changes.
Support departmental initiatives and perform other duties as assigned.

Compliance & Operational Excellence

Ensure all transactions and account activities comply with agency policies, carrier requirements, and applicable regulations.
Maintain confidentiality of client information and uphold the highest standards of professionalism and integrity.
Comply with all applicable laws and regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and Office of Foreign Assets Control (OFAC) requirements.
Adhere to and champion LMCU's core values of Curious Minds, Collaborative Hearts and Continuous Excellence.

What You’ll Bring

Experience

1–3 years of experience in personal lines insurance, account management, customer service, or a related insurance role.

Education & Licensing

Associate degree, completion of a specialized business or trade school program (approximately 64 credit hours), or equivalent combination of education and experience.
Active Property & Casualty Insurance License, or the ability to obtain one within a designated timeframe.

Skills & Attributes

Exceptional customer service and relationship-building skills.
Strong verbal and written communication abilities with the professionalism to handle sensitive and confidential conversations.
Ability to educate clients and explain insurance concepts in a clear and approachable manner.
Excellent organizational and time management skills with strong attention to detail.
Self-motivated with the ability to manage multiple priorities in a high-volume, fast-paced environment.
Strong problem-solving skills and a commitment to delivering accurate, timely service.

Technical Skills

Experience using insurance carrier websites and agency management systems.
AMS360 experience is preferred.
Proficiency with Microsoft Office and other business applications.

What you’ll get:

All Employees: weekly pay and retirement savings options.
Full Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.
To see a full list of our benefit offerings, check out this helpful guide!

Have additional questions about the role? You may email us at: [email protected].

If you lack access to the internet or require an accommodation in the application process, please send your resume via mail to: P.O. Box 2848, Grand Rapids, MI 49501.

LMCU is an Equal Opportunity Employer

Apply Now

Refine Your Search

personal lines account jobs in grand rapids, mi

Personal Lines Account Manager

Student Financial Services Counselor

3rd Shift Machine Maintenance Technician

3rd Shift Machine Maintenence Technician

Processor (Night Shift, $25.40 Starting Hourly Pay (Shift Premium Included))

Filler Operator (Night Shift, $25.40 Starting Hourly Pay (Shift Premium Included))

Insurance Sales Producer

Field Service Technician

Powder Coat Operator

Grocery Stocking and Retail Representative -Part Time -Days

LKQ Refinish PBE Outside Sales Representative

Commercial Lines Transportation Account Manager

Credit Specialist

Personal Lines Account Manager

Teller

Supply Chain Supervisor

Member Services Team Member

Part Time Teller

Labor Coordinator - 2nd Shift

Guest Service Representative - Hilton Garden Inn GR

I want to receive the latest job alert for personal lines account in grand rapids, mi

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