Top 654 Quality service representative Jobs in Grand Rapids, Mi

Customer Service Representative
Robroy —Belding, MI
- $42,000 - $52,000 a year
- Full-time
- Background check
- Customer service
- Salesforce
- Health savings account
- Health insurance
Quick Apply
Financial Services Representative
Michigan First Credit Union —Grand Rapids, MI
- Monday to Friday
- Mid-level
- High school diploma or GED
- Military encouraged
- Profit sharing
- Disability insurance
Entry Level Background Investigator - Midwest
CACI —Grand Rapids, MI
- $26.07 an hour
- Part-time
- Ability to walk for extended periods
- Writing skills
- English
- Health insurance
Member Services Representative- Remote
ASR CORPORATION —Grand Rapids, MI
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Customer Service Rep I - KLASC (Grand Rapids) C-S-R
Blue Cross Blue Shield of Michigan —Grand Rapids, MI
- Full-time
- Sales
- Research
- High school diploma or GED
Customer Service Representative - Call Center
Service Professor —Grand Rapids, MI
- $18 - $22 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Lead Client Service Representative
Eastown Veterinary Clinic —Grand Rapids, MI
- $20 - $23 an hour
- Full-time
- Mid-level
- 3 years
- Leadership
- Health insurance
- Dental insurance
Quick Apply
9d
LOOP Program Administrator
Grand Rapids Public Schools —Grand Rapids, MI
- $30.12 - $46.64 an hour
- Full-time
- Background check
- Word processing
- Mid-level
4d
Front Desk Customer Service Representative - Weeknight Part Time
Goldfish Swim School - Grand Rapids —Grand Rapids, MI
- Part-time
- Sanitation
- Organizational skills
- Communication skills
- Paid training
- On-the-job training
Quick Apply
Curriculum Coordinator
Kent Intermediate School District —Grand Rapids, MI
- $54,386 - $79,339 a year
- Full-time
- School experience
- Classroom
- High school
- Health insurance
- Dental insurance
CDL A Owner Operator - OTR
ICD Freight Inc —Grand Rapids, MI
- $1.73 per mile
- Online Application
- Owner-operator
- CDL A
- Mid-level
- Passenger ride along program
- Fuel card
Quick Apply
Director of Environmental Programs
Grand Valley Metropolitan Council —Grand Rapids, MI
- $90,000 - $110,000 a year
- Full-time
- Office
- 3 years
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
4d
Staffing-Business Development Sales
AIMS ADVANTAGE —Grandville, MI
- $50,000 - $150,000 a year
- Full-time
- CRM software
- Up to 50% travel
- Research
- Paid time off
- Opportunities for advancement
Quick Apply
Sales Development Representative
X-Rite —Grand Rapids, MI
- $20 - $21 an hour
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Office
- Health insurance
- Dental insurance
Technician II, Operations & Maintenance (Shift B – Mid Shift)
BEUMER Group —Grand Rapids, MI
- $31.01 an hour
- Weekends as needed
- Heavy lifting
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Quality Manager
GNS North America —Holland, MI
- Overtime
- Background check
- 5 years
- Office
Quick Apply
Laser Operator-All Shifts
GNS North America —Holland, MI
- Overtime
- Background check
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
8d
Education Coordinator
Life EMS Ambulance —Grand Rapids, MI
- Full-time
- 18 years or older
- Clean driving record
- Customer service
- Disability insurance
- Health insurance
Technician II, Operations & Maintenance (Shift A – Mornings)
BEUMER Group —Grand Rapids, MI
- $31.01 an hour
- Weekends as needed
- Heavy lifting
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Representative – Wholesale Nursery Division
Medford Nursery —Michigan
- From $100,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
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Customer Service Representative

Robroy -
Belding, MI

Quick Apply

Job Details

Full-time
$42,000 - $52,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Multitasking
Customer service
Salesforce
ERP systems
B2B business model
Bachelor's degree
B2B
Manufacturing
Phone etiquette
Associate's degree
Time management

Full Job Description

Throughout nearly 60 years, our innovation and proven quality have enabled us to lead the electrical products industry in designing, engineering and manufacturing world-class fiberglass, polycarbonate, and enclosures for diverse interior and exterior applications. As a proud U.S. manufacturer, we are the primary source producer of all our own enclosure components.

We’re growing fast, and looking for an enthusiastic, friendly, and talented people to join our customer service team in our Belding, Michigan office.

How we help you make the most of your skills

Naturally, you'll have the tenacity to work independently. But that doesn't mean you won't have our support. We provide full training on our process as well as our product ranges, and the pros and cons of different solutions. We'll also train you in how to use our case management and quoting systems.

Your Team Supervisor is there to provide help when you need it and leave you alone when you don't!

This isn't a sales role. You don't have to do cold calling (we have a specialized inside sales team for that!) however we do expect you to help guide customers to come up with the best possible solution for their requirements.

What you need to bring to the table

If you don't like talking to customers and vendors, this isn't the role for you. But if you have the ability to quickly pick up our product portfolio and go that extra mile to deliver outstanding customer service, you’ll settle into this role just fine. We will prioritize applicants with industrial experience but are also willing to train the right candidate.

1. Customer service or inside sales experience. You know how to work with customers to give and provide information needed to fulfill orders and resolve issues.

2. Comfortable talking on the phone. This is a customer facing role: the way to speak with customers is over the phone and via email. You know how to sound professional and maintain your calm.

3. You're inquisitive. You have a passion for learning about products and can articulate them with perfection to customers.

4. CRM and ERP Experience. You have experience with a ticketing system and interacting with ERP systems. (we’ll provide training on our systems).

5. You're organized. There's a difference between saying you're organized and actually being organized.

“So what’s in it for me,” you ask?

At Robroywe want to reward people for their contribution towards our success. We believe that the employees are family and our benefits are designed to ensure the health and financial wellness of that family.

Here are some of the benefits we offer

● Professional development

● Collaborative culture

● Work with a team who honors their commitments

● Medical Insurance including an H.S.A.

● Dental Insurance

● Vision

● Paid-Time Off

● Excellent 401(k) plan with matching $

● Tuition reimbursement

● Opportunity for advancement

If we still have your attention:

If you’re interested, don’t delay! Click apply and attach your resume.

Job Type: Full-time

Pay: $42,000.00 - $52,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Experience:

Industrial Supply: 3 years (Required)
B2B: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

quality service representative jobs in grand rapids, mi

Customer Service Representative

Financial Services Representative

Entry Level Background Investigator - Midwest

Member Services Representative- Remote

Customer Service Rep I - KLASC (Grand Rapids) C-S-R

Customer Service Representative - Call Center

Lead Client Service Representative

LOOP Program Administrator

Front Desk Customer Service Representative - Weeknight Part Time

Curriculum Coordinator

CDL A Owner Operator - OTR

Director of Environmental Programs

Staffing-Business Development Sales

Sales Development Representative

Technician II, Operations & Maintenance (Shift B – Mid Shift)

Quality Manager

Laser Operator-All Shifts

Education Coordinator

Technician II, Operations & Maintenance (Shift A – Mornings)

Outside Sales Representative – Wholesale Nursery Division

I want to receive the latest job alert for quality service representative in grand rapids, mi

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