Top 5 Senior operations manager Jobs in Grand Rapids, Mi

Senior Operations Manager
Metropolis Technologies —Grand Rapids, MI
- Full-time
- Clean driving record
- Driver's License
- Bachelor's degree
Senior Manager of Procurement Operations
PRICE WATERHOUSE COOPERS —Grand Rapids, MI
- $91,000 - $321,500 a year
- 6 years
- High school diploma or GED
- Contracts
- Paid holidays
- Health insurance
2d
Senior Manager, Sales Operations Rockford, MI
Wolverine Worldwide —Rockford, MI
- Hybrid work
- Customer service
- Office
- 8 years
12d
Life, Annuity & Group Benefits Operations Consultant - Sr. Manager
PRICE WATERHOUSE COOPERS —Grand Rapids, MI
- $124,000 - $280,000 a year
- 7 years
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance

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Senior Manager of Procurement Operations
PRICE WATERHOUSE COOPERS —Grand Rapids, MI
As a Senior Manager of Procurement Operations, you will play a pivotal role in driving cost savings and operational efficiency within our Internal Firm Services…
$91,000 - $321,500 a year
2d
Senior Materials Manager
Cascade Engineering, Inc —Grand Rapids, MI
APICS/ASCM certification (CPIM, CSCP) or equivalent professional certification. Proven ability to lead and develop teams, with a track record of driving…
Quick Apply

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Senior Manager, Operations Training
Simpson Strong-Tie Company Inc. —Columbus, OH
This role will partner closely with manufacturing leaders, branch training teams, HR, and Learning & Organizational Development to design and scale training…
$123,700 - $210,300 a year
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4d
Sr. Operations Manager
McKesson —Columbus, OH
The Senior Operations Manager partners with site leadership and cross-functional teams to develop operational strategies, optimize productivity, and deliver…
$85,500 - $142,500 a year
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Senior Operations Manager

Metropolis Technologies -
Grand Rapids, MI

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Job Details

Full-time

Qualifications

Customer communication
Driver's License

Full Job Description

Overview:

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities:

The Senior Facility Manager manages the operation through effective leadership, developing client relationships and superior customer service, human resource management and budget management. Additionally, the Senior Facility Manager leads an effective operation by ensuring all employees perform their job functions to the SP+ standards of operational excellence. This includes:

Delivering premier customer service to our clients.
Hiring ideal frontline employees and providing them with the appropriate training and tools to succeed.
Maximizing profitability through revenue development, facility marketing, cash control procedures and expense reviews.

If you’re someone who thrives in an environment where you will be challenged with a broad range of simultaneous duties, this might just be the right opportunity for you!

Revenue Reporting and Budget Management

Ensure that proper parking, security and cash control procedures are followed by all employees, and participate in audits as necessary.
Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facility’s bank account. Monitor office audits and cashier reports to maintain vigilance over possible employee theft and/or inefficiencies.
Manage the operation’s budget and make recommendations to reach or exceed budget if unforeseen circumstances arise.
Identify all procurement and vendor service needs of the location.
Perform general accounting duties such as accounts payable, payroll and petty cash.

Workforce Management

Identify proper staffing levels, hire, develop and train a team of employees to deliver superior customer service and perform daily job functions. Employees include attendants, cashiers, bookkeepers, and maintenance personnel.
Supervise employee performance to ensure all duties are completed to the highest standard, and provide additional training or disciplinary measures as necessary.

Client Retention & Satisfaction

Ensure pro-active communication with client regarding opportunities to improve operations.
Resolve client requests, concerns and issues diplomatically.
Monitor facility maintenance for cleanliness standards and make recommendations to improve the aesthetics of the facility.

Marketing & Revenue Optimization

Assist in recommendations to maximize revenues, which may include parking rate studies, local and online consumer marketing plans or prepaid parking services.

Safety & Risk Management

Monitor and review all damage claims. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims.
Implement all policy and procedures to ensure compliance with all OSHA laws.

Qualifications:

Bachelor’s degree in a related field preferred or equivalent combination of education and experience
Prior experience to lead, manage and motivate team members
Strong customer service skills and focus
Excellent verbal and written communication skills
Ability to multi-task or work independently
Ability to react and problem solve quickly
Ability to understand and communicate company policies and procedures
Proficient with Microsoft Word and Excel or Google Documents or Spreadsheets
Ability to learn internal computer programs
Prior experience developing budgets and P&L review a plus
Parking management experience preferred but not required
License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [email protected]. We are here to assist you.

Location : US-MI-GRAND RAPIDS

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senior operations manager jobs in grand rapids, mi

Senior Operations Manager

Senior Manager of Procurement Operations

Senior Manager, Sales Operations Rockford, MI

Life, Annuity & Group Benefits Operations Consultant - Sr. Manager

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