Top 38 Service navigator Jobs in Grand Rapids, Mi

Social Work Navigator
Tandem365 —Grand Rapids, MI
- $55,000 - $78,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Communication skills
- Mileage reimbursement
Quick Apply
CTE Reporting & Compliance Specialist
Kent Intermediate School District —Grand Rapids, MI
- $26.48 - $29.14 an hour
- Full-time
- Mid-level
- Organizational skills
- Associate's degree
- Health insurance
- Dental insurance
7d
Ambulatory Clinical Clerical Tech Structural Heart Office
Corewell Health —Grand Rapids, MI
- Part-time
- Vital signs
- Mid-level
- High school diploma or GED
Employee Relations Specialist Senior
Corewell Health —Grand Rapids, MI
- Full-time
- Hybrid work
- 5 years
- HIPAA
- Research
4d
Mental Health Case Manager (Community Navigator)
miOttawa.org —Holland, MI
- $27.55 - $35.81 an hour
- Full-time
- Spanish
- Mid-level
- Office
14h
Peer Support Coordinator and Academic Counselor
Calvin University —Grand Rapids, MI
- Full-time
- Salesforce
- Mid-level
- Office
6d
Legal Specialist
Mercantile Bank —Grand Rapids, MI
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Employee stock purchase plan
Quick Apply
Loan Servicing Specialist
Northpointe Bank —Grand Rapids, MI
- From $25 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Disability insurance
Quick Apply
6d
Nurse Navigator - Professional Medical Oncology * Days - 40hrs/wk.
University of Michigan Health-West —Wyoming, MI
- Full-time
- Nursing
- RN License
- Bachelor of Science
Human Resources Coordinator ~Benefit & Recruitment Administrator
YWCA West Central Michigan —Grand Rapids, MI
- $21 - $24 an hour
- Part-time
- Background check
- Mid-level
- Office
- Dental insurance
- Employee assistance program
Quick Apply
Social Worker Resource Inpatient ED Zeeland
Corewell Health —Zeeland, MI
- Part-time
- Inpatient
- Mid-level
- Master's degree
1d
Physician - Hematologist Oncologist/Classic and Malignant Hematology Focus - Grand Rapids, MI
Corewell Health —Grand Rapids, MI
- Full-time
- Medicine
- BC/BE
- Inpatient
- Relocation assistance
- Paid time off
13d
Physician - Surgical Oncologist - Grand Rapids, MI
Corewell Health —Grand Rapids, MI
- Weekends as needed
- Medicine
- Surgery
- BC/BE
6d
Registered Nurse - Onsite Virtual Nurse
Trinity Health Michigan —Grand Rapids, MI
- 12 hour shift
- Nursing
- RN License
- 5 years
- Paid holidays
- Health insurance

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service navigator jobs near grand rapids, mi

Social Work Navigator

Tandem365
Grand Rapids, MI

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Job Details

Full-time
$55,000 - $78,000 a year

Benefits

Mileage reimbursement

Qualifications

Social Work License

Full Job Description

Social Work Navigator (MSW/BSW) – Community-Based

Make a Difference with TANDEM365!

Are you a licensed Social Worker looking for a meaningful role that offers autonomy, flexibility, and the opportunity to make a real impact in your community? TANDEM365 is seeking a Social Work Navigator (MSW) to serve the Grand Rapids / Kent County area as part of our innovative, community-based care model.

Why Choose TANDEM365?

Hybrid Work Model – A blend of remote work and in-person community visits
Supportive Interdisciplinary Team – Collaborate with nurses, community paramedics, medical assistants, and providers
Mission-Driven Culture – Focused on improving lives and reducing gaps in care
Mileage Reimbursement – Starts from the moment you leave home
Autonomous Work Environment – Manage your day while making meaningful connections with participants

Who We Are

TANDEM365 is a complex medical case management and community paramedicine program that delivers innovative, patient-centered care. We support individuals with complex medical, behavioral health, and social needs by providing in-home and community-based services designed to:

Help participants remain safely in their homes
Reduce unnecessary emergency department visits and hospitalizations
Improve navigation of the healthcare and community resource systems

Our interdisciplinary model brings together medical social workers, nurses, community paramedics, and medical assistants to create a coordinated and seamless care experience.

What It’s Like to Work Here

At TANDEM365, we believe that when team members feel supported, trusted, and valued, they do their best work. We offer a self-paced orientation, strong team collaboration, and a culture that prioritizes work/life balance while allowing you to practice at the top of your license.

What You’ll Do as a Social Work Navigator

As a Social Work Navigator, you will provide community-based social work services to participants with complex medical and psychosocial needs. You will conduct in-home and phone assessments, develop person-centered care plans, and work collaboratively with the care team to support participants across the continuum of care.

Key Responsibilities:

Conduct in-home and phone-based psychosocial assessments to inform individualized plans of care
Identify and address social determinants of health through targeted interventions
Coordinate and collaborate with mental health providers, medical providers, and community agencies
Provide resource connection and navigation, including housing, financial, food, and social supports
Facilitate advance care planning conversations and support goal-aligned care
Support appropriate transitions to hospice when indicated
Empower participants through self-management education and goal setting
Conduct challenging, goal-focused conversations with participants and families
Partner with the interdisciplinary team to prevent unnecessary hospital utilization
Maintain timely and accurate documentation using electronic systems

What You’ll Need to Succeed

Flexibility, resilience, and adaptability in a fast-paced, community-based environment

Ability to work independently and autonomously while staying connected to a team
Strong organizational and prioritization skills
Comfort navigating multiple technologies and electronic documentation systems
Excellent communication skills, including comfort with complex and sensitive conversations
A collaborative, team-oriented mindset

Education & Experience Requirements

Master of Social Work (MSW) preferred/ Experienced BSW considered
Active Social Work licensure in the State of Michigan
Minimum of 3 years of social work experience
Experience in community-based, healthcare, post-acute, or older adult care strongly preferred
Experience supporting individuals with behavioral health conditions and complex chronic medical needs preferred
Knowledge of community resources and strong care coordination skills
Experience with Advance Care Planning, Medicare/Medicaid, or SHIP is highly valued

Ready to Make an Impact? Apply Today!

Join TANDEM365 and be part of a team that is redefining community-based care and improving the lives of individuals throughout the Grand Rapids area.

Apply today to learn more about this exciting opportunity.

Quick Apply

Refine Your Search

service navigator jobs in grand rapids, mi

Social Work Navigator

CTE Reporting & Compliance Specialist

Ambulatory Clinical Clerical Tech Structural Heart Office

Employee Relations Specialist Senior

Mental Health Case Manager (Community Navigator)

Peer Support Coordinator and Academic Counselor

Legal Specialist

Loan Servicing Specialist

Nurse Navigator - Professional Medical Oncology * Days - 40hrs/wk.

Human Resources Coordinator ~Benefit & Recruitment Administrator

Social Worker Resource Inpatient ED Zeeland

Physician - Hematologist Oncologist/Classic and Malignant Hematology Focus - Grand Rapids, MI

Physician - Surgical Oncologist - Grand Rapids, MI

Registered Nurse - Onsite Virtual Nurse

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I want to receive the latest job alert for service navigator in grand rapids, mi

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Social Work Navigator (MSW/BSW) – Community-Based

Make a Difference with TANDEM365!

Key Responsibilities:

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